New Mail
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2998 results found
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Can't delete messages
Deleting messages from the Deleted Items folder no longer works. What a joke. Fix this or I will delete Yahoo Mail from my life (though I assume that won't work either).
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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Settings under Mailboxes
I have removed additional email address however it still shows under settings, mailboxes.
Thank you for reaching out. First, please try clearing your cookies, cache and history: https://help.yahoo.com/kb/sln27197.html
After that, use a desktop computer/laptop and go to mail.yahoo.com on a preferred browser and follow these steps:
1. Click the Settings icon Image of the Settings icon..
2. Click More Settings.
3. Click Mailboxes.
4. Select the account you’d like to disconnect.
5. Click Remove mailbox.
6. Click Remove mailbox again to confirm.
7. Click Save. -
Go back to the old contact list format
It is not clear how to edit old contacts or add new contacts to lists. The old way also allowed you to look up a contact and see which lists they are on. I also can't figure out how to alphabetize lists by first name or last and sometimes the lists appear to be in random order. It was fine before, now it is maddening. Heads should roll!!!
Thanks for reaching out. Please check this article for more info:https://help.yahoo.com/kb/sln28059.html
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new mail indicator
I keep getting new email indicators even though I've opened up & read the email. This has been going on since you've "updated" yahoo email. Im seriously thinking of moving all my yahoo email to Gmail & deleting my yahoo email account.
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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Mail pro unavailable in Serbia
I cannot choose Serbia under countries to set payments for Mail Pro.
Please help.Thank you for contacting us. Please sign in to Yahoo Mail using a desktop computer and going to mail.yahoo.com on a preferred browser. Go to “Settings” → “More Settings” and in the left side of the page, if available, you should see “Yahoo Mail Pro” just behind “Social accounts” feature and you can try it for free.
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spam lots and lots of email saying undeliverable
am receiving 15-30 emails a day that say undeliverable and have been for 6 months or more. i changed my password and yahoo has not helped
When a sent email is rejected by an email provider, an automated Failed Delivery notification is sent to the email address included in the “From” field of the original message. If you didn’t originate the email that prompted the notice, then someone else put your email address in the “From” field of their outgoing email.
This act is known as “email spoofing” and is often used by spammers to disguise their identity so that their recipients are more likely to open their email. While it’s not possible to prevent someone from email spoofing, it only means they know or guessed your email address and don’t necessarily have access to your account.
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changing the password is complicated
why is it so difficult to change the password?
To reset your password, you can follow the steps here:
https://help.yahoo.com/kb/SLN2047.html
If you need to reset your password each time you log in, try these browser troubleshooting steps:
https://help.yahoo.com/kb/fix-problems-mail-sln28075.html
Thanks!
Mail Support -
ads
I asked you since your using Billie. If you could use some ads with people inebriated , to where they can't stand up. I would like advertising like that.. Or with a lot of drunkards. Awesome. That way are kids life's can go down the toilet.
Thank you for your feedback. Ads help keep many Yahoo products free of charge. Personalize and understand the types of ads you see to improve your experience. Please check this for more info: https://help.yahoo.com/kb/sln14553.html
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Why am I creating a NEW PASSWORD when the next time, it is no longer accepted??????????
NO MORE AUTHENTICATING a NEW PASSWORD to having to create a NEW ONE the next time I want to check my mail???????????
If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposers. For additional security tips, review the following: https://help.yahoo.com/kb/sln2053.html
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change my email password
i want to be able to change my email password
To change your Yahoo password, please go here: https://help.yahoo.com/kb/SLN27051.html
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*** Yahoo?
So, I complain that you are censoring my posts yesterday and today i get a call from Haji somewhere in Bumfoo, India saying he's from YAHOO and wants to access my computer because my e-mail address is now associated with illegal **** sites. Way to go YAHOO! You really do know how to solve a problem.
Hello there. It does not sound like you were contacted by an official Yahoo representative. Here’s an article to help you identify legitimate Yahoo websites, requests, and communications: help.yahoo.com/kb/SLN2070.html
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I despise the new "contact list". Its very difficult to navigate. Why did you change it? I cannot find old contacts, nor see where to add ne
Bring back the old style. I can't see how to add a new contact, edit an old one. Nothing is explained. There does not appear to be any tutorial nor a "help" desk to chat with someone. Lousy changes. Really awful.
I'm 72 and enjoy learning new things, but here, nothing is offered in the way of teaching!Thank you for your feedback. Please check this article for more information: https://help.yahoo.com/kb/sln28059.html
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Making it work
Terrible performance
If you notice that Yahoo is running slow or not working quite right, check out this post for some troubleshooting steps you can take to make it work:
Thank you!
Mail Support -
Undo of the last few keystrokes.
On more than a few occasions, my fat fingers have hit a more than one key at a time, resulting in a "select all" followed by any random alpha key. This effectively replaces my entire draft email with that last solitary key stroke.
An "undo" of at least a few key strokes would have saved me many an hours work.
You can try the Ctrl+z keyboard combination for the Undo command.
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Hoax?
I have received two messages from "Yahoo" telling me to update my accounjt as follows. Is this a hoax? :
Dear Valid User,
In other to improve the security on our customers' account, We've updated our security maintenance software to the latest version 19.8. Keep your account secured by switching to the newest version of mail service. Kindly click on the link below to protect your email from a virus.
You can check the following help article to identify legit Yahoo communications: https://help.yahoo.com/kb/SLN2070.html
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Quit being so stupid and making yahoo email so dumb!
So now there is no longer the option to attach a url. You have to go back to how it was in the dark ages and copy and paste it into your email and the person you are sending it to has to copy and paste the url into their browser. What did you do hire grade school developers to come up with the mess that this latest "update" has turned yahoo email into. It's a disgrace and horrible.
In order to add a URL in the mail compose window click on the link icon on the bottom of the screen, next to the “B” (bold).
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Desk top notifications won't go off.
direction are given to turn off, but there's no place to do it.
If you still find that issue happening please clear the browser cache and cookies then follow the steps here: https://help.yahoo.com/kb/sln26611.html
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Hi there. We have an article that can help: https://help.yahoo.com/kb/SLN28146.html
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Save as a draft
This is rediculous! I had to rekey my very detailed email 3 times because the system doesn't save drafts automatically ... and, there is no way to manually save a draft. Very poor design!
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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Can't search at all
I am unable to search at all in any browser. I am able to type about 5 letters before the search bar disappears.
Please try clearing the browser cache and cookie. If the issue persists, try using a different browser.
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