New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. For password or sign-in feedback or suggestions, click here.
  4. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. spam

    It used to be that I could notify you about an email I thought you should check out. I think it was a subcategory of marking it as spam. E.g. Just got an email from mailer daemon saying they couldn't deliver a message. The problem is I never sent the msg AND I've never heard of the person it couldn't reach. I wanted to send this to you to see if my account has been hacked. I marked it as spam and it just disappeared. NOT what I had in mind happening. Fix it so we have easy access to…

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    20 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    If you’re suddenly getting a lot of Spam email in your inbox, you can check out this post for more info:

    https://forums.yahoo.net/t5/Tips-and-tricks/Getting-lots-of-spam-in-Yahoo-Inbox/td-p/329507/jump-to/first-unread-message

    If emails from legitimate senders are going to Spam, make sure to marked them as Not Spam, as opposed to just moving them out of the Spam folder. If the sender is a company or a corporate address, It also be helpful for them to reach out to our Postmaster team (postmaster.yahoo.com)

    Thank you!
    Mail Support

  2. AS of 12/6/2017 I CANNOT DELETE EMPTY FILE FOLDERS. PREVIOUS ANSWERS DO NOT WORK!

    AS OF tODAY I CANNOT DELETE EMPTY FILE FOLDERS.......PREVIOUS ANSWER ARE NOT WORKING......HOW THE **** CAN i EASILY DELTETE FOLDERS THAT ARE EMpty?

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  3. Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  4. I like the new yahoo mail

    keep the new yahoo mail

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Thank you! Let us know if there’s anything we can do to make it better!

    Mail Support

  5. Very very worst. Not working properly.

    Very very worst. Not working properly.

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  6. I want to return my email to the way it was before this change. If not, gmail will become my primary email account.

    Leave the email the **** alone and tell me how to return to what wasn't broken in the first place or gmail here I come!

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. disable yahoo news notifications

    Please allow us to disable to News Notifications for news articles (Not Mail Notifications) that appear at the top of the page under the Blue Bell. This is annoying.

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Where did the option to see the headers go? I USED that!


    1. Where did the option to see the headers go? I USED the "headers" option to see where people were so I wouldn't get scammed. It worked, every time, and I turned several people in to the authorities. I do NOT like what Verizon has done with Yahoo!


    2. Where did my disposable email addresses go? I do not see them, and your "help" response was not helpful in the least!!


    3. By the way, your response to taking away online Yahoo Games, which was to keep up with the times and help people socialize MORE is exactly backward. It took away MILLIONS…

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please tell me how to fine my contacts. They were in classic, but not in basic

    Can you explain step by step how to get my contacts from Classic Mail to Basic. I am trying to compose a new email, and when I start to type the contact nothing pops up. In the Classic Mail, all I had to do was type a letter and a drop down would occur of all previous contacts used. In the new Basic, nothing happens. How am I to get my contacts to automatically pop up?

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. "Trash"/"Deleted" e-mails

    I'm trying to figure out how to keep ALL of my deleted e-mails that are in my trash. I found out that if I delete an e-mail, that deleted e-mail is only in there for a couple days. I looked everywhere to try to figure out how to change that with NO luck. I've even tried sending an e-mail to "help" and I can't even do that.

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  11. Preview in List message layout

    Have preview available in List Message Layout. Currently cannot see any preview in this mode.

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  13. discard draft

    I don't know how to discard a draft email while viewing it in the draft folder. ie I open draft folder, click on email to see what it is but don't know how to remove it, so I return to folder view and select the draft(s) that I no longer need and delete them. Can I/how do I discard a draft while viewing the content?

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Drafts  ·  Flag idea as inappropriate…  ·  Admin →
  14. My name is****** * and my email is ****@yahoo.com and I received this email how authentic and true this is

    How authentic this email I received
    Good Morning ***

    Sent from my iPhone

    On Feb 9, 2019, at 7:55 AM, *** wrote:

    Dear: ***. Date: 2019-02-09
    I received your mail, your Bach & reference numbers has been verified (congratulations) your (U$2, 000, 000, 00) has been approved for onward payment; our representative we meet with the bank to deposit your Google /Microsoft prize money (U$2, 000, 000, 00) into a Debit card or Check & send it to your home or office address, here are your reference USA/2019).

    Please email us your full residential address where this package will be…

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. i check my mails at my house, and than i go to work and than check my mails again, it still shows unread the emails that are already read

    i check my mails at my house, and than i go to work and than check my mails again, it still shows unread the emails that are already read

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Check box used to select a mass of emails at once should have options

    The check box at the top of the inbox that is used to select a mass of emails at once should include options for how many emails you want to select, such as 25, 50, 75, 100, etc.

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    The longer you scroll down, the more you can select at once. You can also delete all emails in a folder using the arrow next to it. You can delete up to 10k emails at a time in Yahoo Mail.

    Thank you!
    Mail Support

  17. How to change settings for spam folder

    How do you change settings for the spam folder?

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. We can't access to my list contacts last 3 month , It shows that "Will be right back... Thank you for your patience. Our engineers are work

    We can't access to my list contacts last 3 month , It shows that "Will be right back... Thank you for your patience. Our engineers are work

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Stop breaking into emails, telling people they have been hacked and all the emails are gone but can get them back for $299

    You can stop deleting our emails, claiming we were hacked, and then your tech support won't help you recover your stuff without you paying them $299.00 Yahoo has always been a free email service and I have not been hacked. It is yahoo that did this just to charge me to recover the emails. If you can ever recover them, it should not cost your users, you make enough money with your adds.

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. YAHOO AND THE LIBERAL ESTABLISHMENT ARE BECOMING LIKE A COMMUNIST COUNTRY.....SILENCING FREE SPEECH AND CENSORING CONSERVATIVES & CHRISTIANS

    YAHOO AND THE LIBERAL ESTABLISHMENT ARE BECOMING LIKE A COMMUNIST COUNTRY.....SILENCING FREE SPEECH AND CENSORING CONSERVATIVES & CHRISTIANS!!! QUIT SENDING MY CONSERVATIVE AND CHRISTIAN EMAILS TO MY SPAM FOLDER! AT LEAST 1/3 TO 1/2 OF ALL MY CONSERVATIVE/CHRISTIAN EMAILS GO TO MY SPAM FOLDER!!!

    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base