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2974 results found

  1. tech support that works

    I cannot log into one of my yahoo email accounts on my phone. My other yahoo email works fine on the SAME PHONE. I get a message to enable cookies, They are enabled. Then you text codes to my phone that do not work. This has been going on for 3 days. I have sent several emails to your tech support but have never gotten a reply. When will I hear anything.

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    1 comment  ·  Admin →
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    Responded  ·  Product Support responded

    We’re sorry you haven’t received a response back to your request. We are currently experiencing higher than normal volume. The support team is working hard to respond to everyone within 3 business days.

  2. Mail pro billing

    I want to update my billing info but the link you sent me in the email doesn't work. Help me

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    1 comment  ·  Settings  ·  Admin →
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  4. What browser do i need to get the upgraded yahoo mail ?

    I'm willing to do whatever to upgrade to the latest yahoo mail instead of basic. What do I need to do.

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    0 comments  ·  Settings  ·  Admin →
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  5. when adding a URL link into an email-how to stop the obnoxious huge box that appears

    when adding an url/website name to an email, I used to be able to TURN OFF the HUGE BOX WITH GARBAGE IN IT. The NEW downgraded yahoo mail has it back. How do I TURN IT OFF???

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    0 comments  ·  Performance  ·  Admin →
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  6. how do i get full featured mail. I don't have a gear icon to change.

    I don't have a gear icon in the top right corner

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    0 comments  ·  Settings  ·  Admin →
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    Your computer or browser settings could make it difficult to use Full-featured Yahoo Mail. If your system doesn’t meet these requirements, you’ll be automatically switched to Basic Mail for better performance. More details here: help.yahoo.com/kb/SLN15090.html

  7. Where did the option to see the headers go? I USED that!

    1. Where did the option to see the headers go? I USED the "headers" option to see where people were so I wouldn't get scammed. It worked, every time, and I turned several people in to the authorities. I do NOT like what Verizon has done with Yahoo!

    2. Where did my disposable email addresses go? I do not see them, and your "help" response was not helpful in the least!!

    3. By the way, your response to taking away online Yahoo Games, which was to keep up with the times and help people socialize MORE is exactly backward. It took away MILLIONS…

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    0 comments  ·  Other  ·  Admin →
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  8. delete email after deleting from trash

    On my dashboard, it says I have 331 emails. It is a history of emails for the last 4+ years. I want to delete forever any and all emails and not have any email saved. Thanks

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    0 comments  ·  Other  ·  Admin →
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    Hello there. Once you have deleted your emails from the Trash folder as well, they will remain on our servers for 7 more days (you can recover them in this time frame). After 7 days, you emails are deleted forever.

  9. where is my trash folder

    where is my trash folder

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    0 comments  ·  Other  ·  Admin →
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    The Trash folder is located on the left side menu. You can delete emails by clicking on the Trash icon that appear on the right side of your emails (while you’re hovering over the list) or by selecting an email then click Delete.

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    0 comments  ·  Other  ·  Admin →
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  11. I lost my original account (************)

    ********is the same person as ********. I am now having to work on computer or tablet instead of my android phone. You have mistakenly started me a new student instead of one with 195 consecutive days of work (not counting the 23 plus 3 days lossed due to Internet problems). Again, as of today 26July I have 195 day and I use *as my user name. My email address is**************** or ****************. Sprint has asked me to do this work on anything
    other than my phone due to plan usage. Please connect the dots Pegianne is GiGi.

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    Responded  ·  Product Support responded

    If you encounter issues with your yahoo account please use the contact us form on the help pages (help.yahoo.com) to get in touch with one of our support agents.

  12. "Trash"/"Deleted" e-mails

    I'm trying to figure out how to keep ALL of my deleted e-mails that are in my trash. I found out that if I delete an e-mail, that deleted e-mail is only in there for a couple days. I looked everywhere to try to figure out how to change that with NO luck. I've even tried sending an e-mail to "help" and I can't even do that.

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  13. Mailer-Demon

    I am all for trying to stop spam, but I am about to leave yahoo completely!! I am trying to send emails to colleges and the mailer-demon keeps rejecting the email saying suspicious activity! There is no suspicious activity and it is starting to **** me off!

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  14. Homepage

    Homepage has to be Yahoo in order to use your email and that is wrong, I'll be leaving immediately!

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    0 comments  ·  Other  ·  Admin →
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  15. When I save a draft email, the "new message" alert pops up.

    When I save a draft email, the "new message" alert pops up. It's a draft I've created, it's not a new incoming message. I have to check the inbox every time to see if it's a new message or a false alarm.

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    0 comments  ·  Other  ·  Admin →
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  16. This is not improved, but ********.

    Can you please advise what improvements you've made to Yahoo Mail? All I can see are neglected things, such as removing drag n drop of attachments, omitting keystrokes, and slow performance. Sigh!

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    0 comments  ·  Compose  ·  Admin →
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  17. Every message I try to send is flagged as looking like spam and rejected. INCLUDING one with the single word test to a gmail account.

    Every message I try to send is flagged as looking like spam and rejected. INCLUDING one with the single word 'test' to a gmail account.

    There appears to be no way to get out of this. 25+ year old account is now useless.

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    0 comments  ·  Compose  ·  Admin →
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  18. Deleted emails on iphone keep coming back

    For some reason, when I delete emails from my iphone, they come back. I can never keep up with my inbox since I get inundated with new emails and recently deleted emails. I can't keep up. I am thinking of switching to gmail.

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    0 comments  ·  Other  ·  Admin →
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  19. URL in calendar not linkable?

    URL in a calendar event should be clickable

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    0 comments  ·  Calendar  ·  Admin →
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  20. Please stop the mail popups!!

    I hate those email popups showing that I have email when I am on another site. They are aggravating as ****! I am about to change my email to a different server. I don't need to know constantly that I have email.

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