New Mail
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2998 results found
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Every message I try to send is flagged as looking like spam and rejected. INCLUDING one with the single word test to a gmail account.
Every message I try to send is flagged as looking like spam and rejected. INCLUDING one with the single word 'test' to a gmail account.
There appears to be no way to get out of this. 25+ year old account is now useless.
Thanks for reaching out. Please check the following help article for more info: https://help.yahoo.com/kb/SLN3406.html
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Deleted emails on iphone keep coming back
For some reason, when I delete emails from my iphone, they come back. I can never keep up with my inbox since I get inundated with new emails and recently deleted emails. I can't keep up. I am thinking of switching to gmail.
You can avoid this issue by having your mail settings on your iPhone on IMAP. Here’s how to do this: https://help.yahoo.com/kb/sln4075.html
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URL in calendar not linkable?
URL in a calendar event should be clickable
If you still find that the issue is happening, please see this help page for troubleshooting:
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Please stop the mail popups!!
I hate those email popups showing that I have email when I am on another site. They are aggravating as ****! I am about to change my email to a different server. I don't need to know constantly that I have email.
You can turn off notification, go to mail.yahoo.com-Settings-More Settings-Notifications.
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Inbox button with envelope icon not working!
Screenshot: https://pbs.twimg.com/media/D961aI8XYAAJAf3?format=png&name=360x360
Open this link and then click the icon in the form of an envelope.
search.yahoo.com/search;ylt=AwrE19WBQhJddx8AFh5XNyoA;ylc=X1MDMjc2NjY3OQRfcgMyBGZyA3NmcARmcjIDc2ItdG9wBGdwcmlkAwRuX3JzbHQDMARuX3N1Z2cDMARvcmlnaW4Dc2VhcmNoLnlhaG9vLmNvbQRwb3MDMARwcXN0cgMEcHFzdHJsAzAEcXN0cmwDMTUEcXVlcnkDd2VhdGhlciUyMGNoYW5uZWwEdF9zdG1wAzE1NjE0Nzc3ODM-?p=weather+channel&fr2=sb-top&fr=sfp&guccounter=2&gucereferrer=aHR0cHM6Ly90LmNvLw&gucereferrersig=AQAAAAm-gkEnB0kWSPKueRHumRFIXoitfsHNkigHg6Gm58grmrDjvLfucQ0y4H-6Ggll9tbvKn5TmJDs5yP8ufTWdjh88QvZO29a-gmIZyOmS7guiDb29Jv6I1wIJSv80OIwRp5r46HxTmacGTm7eooOiwMtlK8rvmkLGNMibbTnd
Hello there! Thanks for your report, I will make sure to pass it along to our engineers. As a work around, please go to mail.yahoo.com to access your Yahoo Mail account directly or type yahoo.com and then click on the envelope icon from the top right corner.
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Please reach out to us on Twitter (@YahooCare) or on Facebook look for the Yahoo Customer Care page and send us a private message. We would like to look more into this.
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Eliminate the link preview when writing a email
The preview is very annoying and in my opinion unnecessary. I have already turned it off in settings but it keeps popping up. Please eliminate this feature or at least fix so when it is turned off it doesnt show up at all
Thanks for reaching out. Please go to “Settings” – “More Settings”- “Writing email” and make sure that the “Automatically generate a preview of links” box is unchecked. Thanks!
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Starred email becomes un-starred!?!?!
I had several starred emails and all of a sudden they all became UN-STARRED.....WHEN ARE YOU FIXING THIS CORRUPT MESS YOU CALL AN EMAIL SERVICE?!?!?!?!?
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I don;t want to have to put in an account key everytime I sign in. My husband and I set up a joint account...
I don't want to have to sign in with an account key everytime I log in. My husband and I set up a joint "family" email that we use for the kids' activities, school, joint bills and rewards programs (think promotional % off emails and coupons as well as our amazon prime, etc.) This account key thing can only be linked to one phone at a time so it royally messes up our system. Especially when you have to wait. We already have a password...I don't need yet another layer or more complication in our lives. It's super annoying.
Hi there,
We recommend account key as a more secure form of verification but we recognize that it may not be convenient for everyone. Please note that you can disable account key and return to password sign in. Please see the steps to do so below:
Manage Account Key from a web browser
- Go to the Yahoo Account security page.
- By “Yahoo Account Key,” click Manage.
- Click the toggle to the right of any device you want to turn on or off.
- Optionally, click Disable Account Key at the bottom of the screen to switch back to a password.Manage Account Key from a Yahoo mobile app
- From your Account Key enabled app, tap the Menu icon Image of the side menu icon.
- Tap the Account Key icon Image of the Account Key icon..
- Tap Manage Account Key.
- Tap the toggle to… -
The new 'Contact' format is too difficult to navigate. The old way was much better!
Go back to the old way of accessing contacts.
The contacts pane is now on the right-hand side of the screen instead of a completely different browser tab. Check this article for more info:https://help.yahoo.com/kb/SLN28059.html
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Actually leave an option for people who don't have cellphones---the alternative to get around the demand to add a phone number is not there
Yahoo put the alternative back on the "add your cellphone number," but it has disappeared again. Go back to Classic, please.
In order to add a recovery method (phone number) you can go to mail.yahoo.com and sign in. After that, in the top right corner click on your name and on “Account Info”. Go to “Account Security” and sign in again. After that, click on phone numbers and you will be able to add another one.
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Allow the audio and video to play in Firefox
Currently, when using FireFox, when I try to play a video with audio, no audio plays. If I switch to Microsoft Edge, I can't get the audio or video. Please correct these problems.
Have you tried general browser troubleshooting or a different browser ex (Google Chrome) ? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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How about an actual Yahoo contact for help
The only actual help (not a list of common problems and solutions) I can find for Yahoo email is to subscribe to a monthly PAID program. All other email sites have free help. Please get an actual HELP site with chat or speak with an ENGLISH speaking person.
All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com If you are unable to find a contact form it means that the option is not available in your area and you will need to use the articles for self-help.
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Get those ******* contacts back as they were!!!!!!!!!!!
Get those ******* contacts back as they were!!!!!!!!!!!
The contacts pane is now on the right-hand side of the screen instead of a completely different browser tab. Please check this article for more info: https://help.yahoo.com/kb/SLN28059.html
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wrong phone number in email
I need help to get the incorrect phone number I see when I send an email . I went to the security page and the number listed for my account is the correct number. However, I still see an incorrect number showing up when I send an email. I do not want someone elses number sent to people. Please post instructions on how to get the correct phone number to show up in my sent emails. Yes I see the correct number on the security page.
Please make sure the incorrect phone number is not listed in your email signature. You can follow the steps here to edit your email signature in webmail: https://help.yahoo.com/kb/SLN28060.html If you are using a third-party email app make sure the phone number is removed from the settings.
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Where did reply all go??????
please put back reply all, this is really a problem...
You should be able to see the “Reply all” button. Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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Contacts not working with Firefox
l cannot access Contacts with Firefox. Works with Safari. Mac, Mojave, Firefox browser.
Please clear the browser’s cache and cookies. If the issue persists, use a different browser.
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can't delete reminder events
I accidentally created a double event reminder for the same person's anniversary and just now (July 2019) I tried and tried to delete the extra. It won't let me check the box first of all. Nor when I hit delete for the unnecessary reminder and get the "this event only" window and I confirm a delete, it won't delete and just takes me back to the edit details page. AT&T if you're the slumlord here, you need to fix the calendar (Using chrome)
Please follow the steps here: https://help.yahoo.com/kb/SLN22156.html
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Adding new Contacts is non-intuative on screen --- Better method needed. I tried a dozen times but was unsuccessful.
Adding new Contacts is non-intuitive on screen --- better method needed. I tried a dozen times but was unsuccessful.
The contacts pane is now on the right-hand side of the screen instead of a completely different browser tab. Check this article for more info: https://help.yahoo.com/kb/SLN28059.html
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Changes made today are Terrible
You had the best system for contacts. Changes are terrible. You may be forcing me and many others to leave..
Thank you for your feedback. The contacts pane is now on the right-hand side of the screen instead of a completely different browser. Please check this article for more info: https://help.yahoo.com/kb/SLN28059.html
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