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48 results found

  1. Can't open messages in folders

    Great, I really need an email from one of my folders and NO emails will open in that one, or some of my other folders. Says "couldn't load this message...retry".

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  2. my new yahoo email did not import everything from my other yahoo mail

    as stated, imported mail randomly, some folders empty

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  3. folders

    not being able to access my folders in not ******* acceptable. ever. I want this now

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    6 comments  ·  Folders  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  4. Old Messages

    AGAIN!!!!!! Old messages from May 11 in my gmail archive folder!!

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    1 comment  ·  Folders  ·  Admin →
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    Hi. We'd like to help you! Please contact us on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.yahoo.com. 


    We're looking forward to your reply! 


    Thanks, 

    Yahoo team


  5. Old Messages

    AGAIN today there are 8 messages in my gmail archive folder from the beginning of May!

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    0 comments  ·  Folders  ·  Admin →
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    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  6. Old Messages

    Today AGAIN I have old gmail messages in my archive folder from the beginning of May up to Monday of this week that have been deleted!

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    1 comment  ·  Folders  ·  Admin →
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    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  7. How can I remove a record from subscription list or unsubscribed list?

    How can I remove a record from subscription list or unsubscribed list?

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    0 comments  ·  Folders  ·  Admin →
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    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  8. Where did you move my folders in mail?

    I have very important info I need and you people decided to play games and move them. Enough is enough, if you want to ***** with people ***** with yourselves. Now restore my folders and leave my computer alone.

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  9. Sent folder issues

    Hi,
    I sent several mails with attachments, then checked them in my Sent folder:
    - the text in the e-mails shows up 2x, one after the other
    - the ones I am sure I attached files to, show no attachments

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    0 comments  ·  Folders  ·  Admin →
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    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  10. Photos in posts have disappeared after many years

    All photos from emails were safely stored and many never downloaded, because THEY WERE SAFE IN YAHOO MAIL! Except they were NOT! They disappeared overnight, some very old and precious. What have you done !!!

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  11. Search / Inconsistent Results

    The search function didn't include the newest Sent email to a recipient in the search results, when the search started at the Sent folder, only after starting from Inbox, it added the recent search result.

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    1 comment  ·  Folders  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  12. Moving emails from inbox to specific folder

    Apparently, when an email thread is long or has been in the inbox and/or sent for quite a while, even you move it to a specific folder, it goes back to the inbox and/or sent. Tried so many times and still does the same. I am no tech savvy person, so I do not have any idea as to how to go about it.

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  13. spam and inbox folders are highlighted

    While viewing my mail in the "Inbox" folder or any other folders, the Spam folder stays highlighted even though I'm not looking in that folder. Why?

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  14. poor email service from yahooo

    emails supposed to be in my inbox get sent to 'sent' folder

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  15. Let me see all my folders, I have two I can see on my phone but not on my compter. I can't access them on the phone or the computer, HELP!

    I have two folders I can see on my phone app but not on my computer. I was able to create sub-foldes in each and those I can access both in phone app and on computer. Why can't I access what's in those folders on my phone app and why can't I see them in the computer program? HELP!

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  16. Spam trash button does not delete the Spam in the Folder

    The below information link from Gregory May doesn't fix the Spam trash button not working. Amazing! This was posted back in 2018 and the button still doesn't work. It seems like a waste of time posting messages on this forum. Clicking the Spam trash button on Yahoo desktop mail doesn't work with any browser you try it in. Yahoo stop giving your users the run around and fix the issue!

    Gregory May shared this idea · Apr 25, 2018 ·
    Responded · Jul 26, 2018
    Product Support responded · Jul 26, 2018

    If you still find that the issue is…

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  17. SPAM not SPAM (filters don't scan SPAM folder)

    Filters are not working for SPAM folders. It appears they don't apply to SPAM folders. I have repeatedly tried to create filters for certain naming conventions and domains but they always fail. The result is they end up in my SPAM folder.

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  18. We're glad you're here

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
    Thank you!

  19. We're glad you're here

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    0 comments  ·  Folders  ·  Admin →
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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  20. WHY ARE THER X MARKS ON MY PROFILE PAGE?

    WHY ARE THERE X MARKS ON MY PROFILE PAGE?

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    1 comment  ·  Folders  ·  Admin →
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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

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