New Mail



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  1. Cannot receive email from hotmail on the computer

    I cannot receive an email from my hotmail.com on the computer. I sent a hotmail email to ymail email from the computer, the hotmail email only showed up in the Yahoo app on the Samsung phone. I did not block it in Yahoo mail settings nor did I get any delivery error in my Microsoft email account. The hotmail email does not show up on the computer. I have tried many times to delete the contact and add a new contact and it is still not working. It is a problem with your software. Please fix the bugs. Thanks.

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  3. Can't access emails from the last 30 days

    All of a sudden, I can't access any recent mail in my inbox or other folders. New mail do arrive, but I can't read them. This is for all emails received today and in August. I can access older emails (from July etc) with no problem, but for all emails received in the last month, I receive "We were unable to load this message." I've tried in different browsers, the old beta version and Mail on my Mac. Same probmen

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    Please try to sign out of your account from all platforms, then sign back in. If the issue persists, contact our Customer Care team at help.yahoo.com and send as many details as you have.

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  5. I'm unable to forward some important emails to my family members.

    There was some important update from my insurance company and I was unable to forward the same to my family members. There is this warning symbol in pink triangle mark popping up "An error occurred while sending the message". Even two days back, an email reply to already conversed recipient in the past didn't go through and pop up message like "it looks like spam". Pls avoid such pop ups.

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    To protect all users, we temporarily block email sending on accounts that are flagged with spam-like or suspicious sending habits. If you're seeing "suspicious activity detected" or "account temporarily blocked from sending messages", you'll still have access to your mail and receive messages while you wait for the hold to expire.

  6. To use humans, not ********, dumb idiot bots.

    My notepad don't works, the idiot bot can't understand.

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  7. How to return money that were taken from my card for MailPro by mistake?

    3.12 euro was taken from my card by Yahoo for MailPro Monthly IE 35318663100. I do not use Yahoo service and did not suscribe for it. This is a mistake. Please return money on my card and change the settings.

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  8. cant see images on mail in inbox This is occuring on Verizon, my android phone, and on my Kindle, and my desktop

    Cant see images in mail. on phone, kindle or desktop. It is a problem in firefox, chrome and microsoft edge

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  9. ymail

    I got hacked on Instagram and the only way to recover my account is from my ymail account. But it was deleted due to being inactive, & I cannot sign up new ymail account also. Why creating ymail at first if you're going to neglect the old users about it? Please help me to at least sign up a new ymail account

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  10. Some e-mails are being downloaded to my Windows 10 Laptop mail client in a 'raw' HTML format. They're okay on the website or the Mobile App.

    Some e-mails are being downloaded to my Windows 10 Laptop mail client in a 'raw' HTML format. They're okay on the website or the Mobile App

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  11. Once "keep me logged in" on MAIL ACCOUNT is selected, then provide A WAY TO STOP IT!!!

    Once "keep me logged in" on MAIL ACCOUNT is selected, then provide A WAY TO STOP IT!!!

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  12. why can't i receive the confirmation code from facebook.

    why can't i receive the confirmation code from facebook.

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    If you’re trying to regain access to a social media account using your Yahoo account, but aren’t receiving the recovery email, you may be using a recycled Yahoo email address. Your old Yahoo account may have been closed due to inactivity, and later that same username became available again for you or any new user to claim as their own. To prevent identity theft, Yahoo may not allow recovery emails to be sent to recycled email addresses. In this situation, you can only reach out to the third-party company for more help.

  13. firefox shuts down

    Recently my yahoo mail tab in Firefox has started shutting down automatically when I'm in working in mail.... wether I'm arrowing up/down, moving emails to folders, or downloading attachments.

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    We have some suggestions that might help. Start with the first step, then see if your problem is resolved before moving on to the next.

    1. Clear your browser's cache.
    2. Update your browser.
    3. Restart your computer.
    4. Make sure that JavaScript is enabled.
    5. Disable browser enhancements.
    6. Temporarily disable antivirus, antispyware, and firewall products.
    7. See if the Yahoo service works from another computer or mobile device.
    8. Reset your browser to default settings.
  14. Language issue

    I am trying to log on using the Yahoo app on my phone and it shows me the terms and conditions in Italian rather than English. Evidently when I was in Italy it recognized that I was there and gave the Terms and Conditions in Italian, but now that I am back, it won't recognize that I am in the U.S. and give the terms and Conditions in English. I also receive my customer care emails from Yahoo in Italian, everything else is in English. After a lot of time on the phone with customer service, they tell me that…

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  15. Something wrong is happening to my emails to my account. Emails from my friends are being send back to them as spam and I don.t receive them

    Yahoo mail is wrongfully sending back emails meant for me from my firend as spam without even posting them in my spam folder. So, I don't even get to see them, as a result I do not get read emails meant for me as they are being send back without my knowledge. This is not good.

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    Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.

  16. i am unable to open mail. getting message "We were unable to load this message. Please try again later"

    i am unable to open mail. getting message "We were unable to load this message. Please try again later"

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    Hi. This issue was since resolved. Please make sure to follow our social media pages to be informed when it's a known issue. On Twitter you can follow our @YahooCare page and on Facebook our Yahoo Customer Care page. You can also contact us at help.yahoo.com 


    Thank you and we appreciate you understanding! 

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  18. The spam filter is not working. Most of my good messages are being sent into junk mail

    The spam filter is not working. Most of my good messages are being sent into junk mail instead of my inbox

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  19. Charging for help? Nothing but greed and gouging when we need u

    Yahoo it seems you are finding ways to charge for more and more obscure "services".. Last night for some reason after 20 years or so of using your email I found myself locked out. At a time I need you to be there as my paypal was hacked and I was getting boned pretty deep and hard. I am not sure why I wasn't able top log in but I often have some difficulty between my phone and desktop that eventually works. After struggling for a few hours I sought help. and I **** near stroked out when I saw…

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    I understand this can be a frustrating experience! You might have 2 step verification enabled on your account. Yahoo takes our commitment to member security seriously, especially when members tell us they want increased login security for their specific account. Recent security changes require users who have self-selected two-step verification to utilize two recovery methods to reset their password online, whenever two recovery methods are on-file. This means you need to have 2 recovery options active on your account.


    We'd love to offer free phone support to everyone, however, free phone support is an expensive service to maintain for a free service. Most free email providers do not have any option for phone support. We care about our users, and wanted to be able to have phone support for those who want the live agent experience, and have worked hard to put together a plan that has value for everyone…

  20. Can't recieve email from Binance

    I sometimes can receive email from Binance.com but sometimes I can't. Please help!

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    We have some suggestions that might help. These settings can prevent email from getting to your Inbox:


    You can also contact the sender to make sure they have your correct email address.

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