New Mail
447 results found
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Search broken by advertisement pane
Fix yahoo web mail search, the dialogue box is reset or closed whenever a new advertisement is showing in the right pane
Hi there, can you please send us a screenshot of what you're seeing to oasis.mail.feedback@yahooinc.com? Along with your browser and browser version. Thanks!
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Security Concern
There is an ad populating that is a security concern and threat to the yahoo platform. When you click on this to delete the email it opens up stating you have been compromised and attempts you to give information. Poor reflection on yahoo
Hi Brittany, it would be super helpful if you could take screenshots of this happening that way we can check the ad, the client, etc. Please send these screenshots to oasis.mail.feedback@yahooinc.com. Thanks.
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Malicious browser attack
You have an embedded file that is disguised as either an Ad or as a piece of mail. When clicking on the mail/ad checkbox, the mail/ad unleashes a malicious browser takeover which requires a browser shutdown and subsequent system scan.
The mail/ad is from: Sariyah Clarke
Hi Kathy, can you please send us screenshots to oasis.mail.feedback@yahooinc.com? We need to see the ad so we can share it with our Ads team. Thank you!
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tracking info box isnt working
tracking information, when i click om visit site,, closes,, if I click on tracking number it closes.. will not take me to the link
Hi Jim, can you send us a screenshot of what you're seeing to oasis.mail.feedback@yahooinc.com? Not sure we're following. Thank you!
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Error spam
tengo 3 correos en spam de hace varios dias que no puedo abrir o mover al buzon, no se a donde escribir por esto pablo_salomone@yahoo.com
me muestra un icono en forma de triangulo rojo con simbolo de admiracion y la leyenda No pudimos cargar este mensaje. Reintentar
O bien, no es posible mover este mensaje al buzon (con el mismo icono) -
Filter Settings does not work for multiple accounts
You are not able to configure filters for each account.
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unwanted people in my phone/locatiom
Please do not allow other people to log in from my browser as some people use my location help please
thanks
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Blocked emails
Hi! I no longer receive e-mails from my broker. It is not in the spam folder, I already tried the standard solutions.
I checked and they are still sending me the e-mail but it seems other clients with Yahoo! mails are not receiving expected e-mails.
Why is this happening? -
ChatGPT gives better support to yahoo mail, than yahoo mail does. Why not add an AI chat to your site for support?
ChatGPT gives better support to yahoo mail, than yahoo does. Why not add an AI chat to your site for support? And if not possible to help, then direct it to a manual support team, and use the answers to train the AI.
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No yahoo customer support available from UAE
Hi i am not getting any support from UAE, i have very old account want to recover that but no phone , email , chat support available from UAE. please help me to solve issue
The best support options for your region would be to visit help.yahoo.com.
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Can't archive, move or delete mail with Chrome broser
Can't archive, move or delete mail with Chrome browser. Have to use Edge. And when I've read a mail with Chrome browser it still is marked as unread.
Hi there! you can try to do some basic troubleshooting for the browser by following the steps presented on this article: https://help.yahoo.com/kb/browser-troubleshooting-article-sln2891.html
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certificate
Secure Connection Failed
An error occurred during a connection to daily.comms.yahoo.net.
Peer’s Certificate has been revoked.
(Error code: SECERRORREVOKED_CERTIFICATE)
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
We're also available at https://x.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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Real emails constantly going to SPAM
Too many legitimate emails are going to SPAM, including contacts, long conversation threads, and replies to emails that have been sent.
I'm unsure how someone I put in my contacts, or have been sending emails back and forth with, or have just sent an email to which they have replied are going to SPAM regularly each day
This issue might happen due to the senders' IP reputation or email content such as pictures/links. The more often you mark these emails as Not Spam, the more you train your personal mail filter to recognize them as legit.
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thinks I'm in Sweden
Yahoo thinks I'm in Sweden, probably because I once briefly selected Sweden as a location for my McAfee VPN service. All menus, etc., are in Swedish. Auto-correct fights me constantly, replacing what I've typed with jibbrerish (I suspect it compares what I've typed to the Swedish language and makes a substitution). Can't find an answer on any of your help screens and I'm ticked off at the idea I should pay for help. One other problem - I can't sort my messages by sender which for me is essential to getting rid of the junk I don't want.
Hi there. The option to sort by sender will be available once you have turned off ''Group by conversation'' by going to Settings>More Settings>Viewing email.
As for location, check if your account info has your correct location set: https://help.yahoo.com/kb/language-location-preferences-yahoo-sln16027.html In case you're using a VPN, that can interfere with your experience. If you need additional help, contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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I try to unblock some adresses, but is doesn't work. There is no possibility to see the blocked adresses. Please fix it.
I try to unblock some adresses, but is doesn't work. There is no possibility to see the blocked adresses. Please fix it.
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
We're also available at https://x.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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Email Search Opens Right Side Pane Blocking Email Title
Email Search Opens Right Side Pane Blocking Email Title!
Unfortunately I think I'm going to have to cancel my membership - When I do a search of my emails and when the results display then a new pane opens up on the right, blocking the email titles and dates in the message display! There is NO WAY to get rid of the window pane display on the right. When I had the free version there was a button to close the right pane so you could see all the email titles. Could you fix this before I have to go…Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
We're also available at https://x.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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QR code is blocking sign in page on website
Hello yahoo can you all fix the QR code on sign in page. It is blocking the next button and you can not use mouse to enter password.
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
We're also available at https://x.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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Errors with deleting emails
When deleting my Gmail emails they go to an archive folder instead of deleting so I am constantly deleting emails, some as old as 2010. I hate this and do not understand why Gmail does this. It is linked to my yahoo account and it doesn't matter if I use the Gmail app or the yahoo one for my email. Only my Gmail account does this. It is very annoying and frustrating to have to keep deleting junk. I hope there is a way that Gmail can fix this. Thanks!
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Email adress for 20+ yeRs and entire mailbox has been erased!!
No emails showing.. at all.... In any category.
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Version 7.43.0 update on iPad NOT working. Emails load then disappear and Yahoo Sports ad is only thing showing.
Version 7.43.0 update on iPad NOT working. Emails load then disappear and Yahoo Sports ad is only thing showing.
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