Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2998 results found

  1. unread messages

    Just tried to put all my unread messages somewhere else...and now they are all gone.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. In the old email I created "Purchases" file and deleted them when I received the products. New email will not allow me to delete these emai

    New email will not allow me to delete (no check boxes) emails I placed
    in a "Purchases" folder. I normally would delete these emails when
    the products arrived. What the heck have you done???????????????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    “Purchase” view isn’t a folder, it’s just a saved search of emails in the mailbox, therefore, you will have to delete the email from the Inbox.

  3. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    If you’re accessing Yahoo Mail through the desktop web site or the app, then IMAP is not being used. If you’re using a non-Yahoo Mail app like Outlook or Thunderbird, then the IMAP settings should look like these:

    help.yahoo.com/kb/SLN4075.html

  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    The best you can do is to report those messages as spam. (https://help.yahoo.com/kb/SLN3402.html) Depending on the number of similar reports, our Anti-Spam filter may take some time to react and start actively blocking them from reaching you.

    In the meantime, you can either create filters (https://help.yahoo.com/kb/mail-for-desktop/SLN15994.html?impressions=true) or block those email addresses:
    https://help.yahoo.com/kb/mail-for-desktop/SLN16025.html?impressions=true

  5. Buggy Mail

    1. Multiple selection Action not working. 2. The right click button not working. How can you force everyone to go new mail when it so bugg

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Privacy controls

    Privacy controls on new email (Oath)
    So true! In the privacy controls, the unsubscribe option has no save button. So when you leave the page by x'ing out or use back key, it defaults to NO, CANCEL. What do you mean, we have a choice?! Totally rigged, aside from the tricky wording so people think the NO, CANCEL means no ads and cancel subscribe. What a bunch of corrupt manipulators!! Do you really think we are that stupid and need to be fleeced, exploited and box-canyoned at every turn?! How inspiring, such evil minds?! Why should we trust you to…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. failed renaming folder

    I cannot rename a folder. It has no sub-folders. Each time I try, it gives me a message "failed renaming folder" but does not tell me WHY it failed. (This option is critical because I insert a digit before my folder names to control the sequence. I am no longer using folder "3 Xxxxx", but it is blocking a more frequently used folder since I cannot rename it.)

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Copying pictures onto email text

    With just 4 days to go I still can't copy and paste pictures onto my emails. It does it when you prepare the mail but then sends with no picture or a tiny attachment at the bottom. Useless! No problem with old style mail. Use for work so am now forced to open email account somewhere else. Thanks Yahoo. Been with you since 1996 with no problems. "If it ain't broke, why fix it?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Not Receiving E-mail

    When sending emails to user@yahoo.com from my domain emails are not being received and no errors also after 4 days can someone tell me who can i speak to as can't find any help contact

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    When emails aren’t received, there’s a few things to check:

    - Make sure the sender isn’t getting an error
    - Check your settings to see if senders may be getting blocked or filtered
    - Check your Spam folder and mark legitimate emails as Not Spam if needed

    Keep in mind that sometimes when emails go missing it’s because of another program or app the account is being accessed from. https://help.yahoo.com/kb/new-mail-for-desktop/emails-arent-received-mail-sln28074.html?impressions=true

  11. ITS VERY COMPLICATED NOW

    BEFORE, IT WAS EASY TO GET INTO MY INBOX, JUST WRITE MY USER NAME AND PASSWORD THEN I CLICK TO FIND MYSELF INSIDE, NOW ITS VERY BORING TO DO SEVERAL STEPS AND RECEIVE A DIFFICULT NEW PASSWORD TO GET INTO MY INBOX, PLEASE TAKE ME BACK TO THE OLD EASY STEPS..

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. email crashing on iPhone 7 thru iPhone Accounts feature and not loading thru the Yahoo app

    As of Tuesday, 22-Jan-2019, email on my iPhone 7 and my husband's is constantly crashing and/or emails do not load. We showed the issue to Verizon, they ordered replacement iPhone 7s and we still have the same issue with the new phones. We've also deleted all of the email accounts thru settings and added them back in. The Apple store pointed out an, "Allow apps that use less secure sign in" option which we selected, which didn't help. We also tried using the Yahoo app on our iPhones and the loading wheel spins on a few of the accounts and…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. can't create new folder in new yahoo email

    can't create new folder in new yahoo email,,,,why so stupid a way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!???????????????????????????????????????????????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Folders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Navigation after deleting a message

    Clicking an email open and deleting it, would've expected the navigation to return to the previous page (inbox items). Now it showed the next message right after deleting, might be confusing if the emails are the same title replies, since the user didn't navigate to the other message in the first place.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I'm reposting because your guy thought this was solved. Log on dumps into Ynews

    Nope, when I log into yahoo mail, the first screen that comes up is Yahoo news, then I must click on the mail icon.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Notifications

    Notifications will not stop. Going back to basic

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. pls help me i want to correct my email address

    pls help me i want to correct my email address

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. CHANGE THE FONT!!

    FONT is awful!!! It is very hard to read! At least let us change that to a softer font like the classic version had! It is just plain ugly and difficult to look at!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    You can adjust the default font sizes when composing emails in the More Settings section of Yahoo Mail.

    To increase the display font size, you can hold down the CTRL key and press + at the same time.

    Thank you!
    Mail Support

  19. Stop auto add contacts

    You must stop auto add for every email I receive or send. I have over 5000 contacts and need to turn that function off and delete most of them. Please fix this ASAP!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Please provide an option to disable the "Most Popular Videos" screen on an empty inbox

    When my inbox is empty the "most popular videos" screen comes up in the new Yahoo email. It's so annoying! Please provide a way to disable this in settings. I've seen other comments along this same line and the comments section for these suggestions is closed. That's not fair, either! As you roll out the new Yahoo email, there needs to be a way to comment on others' suggestions. I really hate the Videos screen. Thanks for reading.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base