New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  • Hot ideas
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  • My feedback
  1. How the **** does it work?

    Once again, I am completely and totally frustrated by your **** service, Every year I struggle to update my payment - or check on it - and your system sends me in circles. If I was not locked into this email I would leave - this has been going on for YEARS. You have the worst user experience. How do I update my payment? Please email me. I am furious. Lost an hour of my life doing this. You need to improve.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  2. I have a yahoo.ca account and I had a yahoo.com account. I am no longer able to sign into my yahoo.com account, sends me to yahoo.ca

    I have a yahoo.ca account and I had a yahoo.com account. I am no longer able to sign into my yahoo.com account, sends me to yahoo.ca

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    To see which domain your Yahoo account has, click on your name from the top right corner at http://mail.yahoo.com or open an email from your Inbox and hover over your name. You will see if the domain on your account is yahoo. or http://yahoo.com.

    Yahoo usernames are unique, meaning regardless of the domain, your username stays the same. There cannot be two different accounts, with the same username but different domains.

  3. Format

    Let me FORMAT my mail -- type size, margins, boldface, italic, etc.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    You should be able to edit your writing when composing by clicking the buttons located on the bottom of the Compose page. If you do not have them, you might be using the Basic version of Yahoo Mail, and you need to click the ‘’Switch to the newest Yahoo Mail’’ link from the top right corner of Yahoo Mail page.

  4. Remembering passwords issues

    My phone is linked to my email accounts to protect my email from hackers. My problem is having to change my password too many times, when yahoo is supposed to remember it, since I clicked remember me. Yet it fails to do so. If it says remember me, and a phone number is attached to the account, it should only go to that phone to send the code to gain access to the account. Not have to keep resetting the password.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make it easier for u to get to ur email account.

    Why can't we just go to yahoo.com & bring up our email account?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Received yahoo! emails being placed in sent folder but I didn't send them?

    Received yahoo! emails being additionally placed in sent folder but I obviously didn't send them 'cause they've only been only received...

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  7. emails addressed to other email accounts

    I always get emails addressed to other people. Usually for jobs

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. QUIT DELETING MY TRASH!!!! I will do it MYSELF - I often refer back to deleted items

    QUIT DELETING MY TRASH!!!! I will do it MYSELF - I often refer back to deleted items

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    Trash deletion frequency – Trash is deleted after 7 days.
    Spam deletion frequency – Spam is deleted after 30 days.

  10. Problem in composing replies

    what happened to yahoo mail. I cannot send a single reply and the mail says that my mail seems to be spam and change it. I have been trying since several months but nothing could be done

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    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! In order to protect all users, we temporarily block sending on accounts that are flagged with spam-like or suspicious sending habits. For more info and tips on how to avoid this in the future, please review this article: https://help.yahoo.com/kb/SLN3406.html

    You will need to reset your password and wait for this block to expire. It usually takes 24h to have this block removed, however make sure you’re not trying to send any messages during this time.

    Hope this helps!

  11. how to remove one of my recovery emails when the edit icon is not available?

    I have tried on the mobile app and via browser but I can't remove an email address (no edit icon) that I no longer have access to; hence, no longer appropriate to be in my recovery option. Kindly help

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

  12. Cannot set up 2 step verification

    Account security page is blank, with errors in console:

    [ybar debug] Nav-hide init triggered ondomcontentloaded
    security?scrumb=HJJboSWlnYg:198 YBAR: YAHOO.i13n.SPACEID is not defined!
    y @ security?scrumb=HJJboSWlnYg:198
    DevTools failed to load SourceMap: Could not load content for https://s.yimg.com/wm/mbr/705988e41ff55ed6a1b3809ff693c55344f014a8/bundle.js.map: HTTP error: status code 403, net::ERRHTTPRESPONSECODEFAILURE

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please restore my emails

    All the emails in my sent folder have disappeared overnight. Please restore them as the history they contain goes back more than 20 years. I have not deleted anything from my sent items. I have tried to report this issue by submitting a request, but there is no way to explain the specifics. Please help, my emails are important to me. Thank you.

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Emails deleted

    Everything is gone... all gone... all the love letters from my to-be-husband... emails from my now-deceased mother... a decade or more of my life... deleted.

    And no warning, no restore options... just purged. Why do this with no notice?

    I stayed loyal through all these years, even when everyone said Gmail was infinitely better. I hated the inbox makeover, but still stuck with Yahoo.

    Now this? It's the last straw.

    Google may be an evil monopoly, but Yahoo deserves to go out of business for this.

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  15. When I sign out, the next time I go in, I do NOT even need to sign in. How do I make it sign out so it needs me to put in my password?

    When I sign out, the next time I go in, I do NOT even need to sign in. How do I make it sign out so it needs me to put in my password?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. vcard

    I must be able to export to a vcard file in order to backup my contacts to ICLOUD

    Please provide asap Thank you

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Where are the “help articles”?

    Where are the “help articles”?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Contacts will not sync to phone.

    My contacts will not sync to cell phone. I put a message here and they closed it out and deleted it here. Customer service finds it easier to just delete problems, act like they fixed it and ignore the real problem. I am done with everything yahoo.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  20. We're glad you're here

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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