New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
2998 results found
-
Every time I click on my Yahoo mail a new tab pops up. PLEASE make that stop!!! If it doesn't I will not be back to Yahoo ever.
STOP with the pop up window in Yahoo mail! It's horrible and I'll close out my account if it doesn't stop.
You can disable the Tab multitask:
Click on settings (gear icon on the email page, upper right side) > more settings > scroll down and toggle off the option next to “Message tabs”
-
I have received numerous facebook notification mails. But those notifications mails are not related to my FB account
I have received numerous facebook notification mails. But those notifications mails aren't related to my FB account. They're someone elses Facebook notifications having same name as mine.
Please refer to the following help article: https://www.facebook.com/help/225089214296643
-
I noticed that I do not have anymore links to news finance and sports at the top of the screen, it would be great to have it back
I noticed that I do not have anymore links to news finance and sports at the top of the screen, it would be great to have it back
On the top right corner of the email page, between your profile picture and the Home button click the dots and you will see the links to the Finance, Sport, and news in the drop-down menu.
-
This new version of Yahoo Mail does not allow me to send GIF's... WHY????
This new version of Yahoo Mail does not allow me to send GIF's. Why am I unable to send GIF with this "new" and allegedly "improved" Yahoo mail format????
Please try clearing the browser cache and cookies. If the issue persists, try using a different browser.
-
cannot delete or empty trash or empty spam
cannot delete or empty trash or empty spam...get error messages
Please clear the browser cache and cookies. if the issues persist try using a different browser.
Please note that you can easily empty the Trash and Spam folders by clicking the small trash can icon that appears once you hover your mouse over the mentioned folders.
-
keeps deleting emails that I haven't read
When going through my emails I always mark as read before deleting them. Have noticed more and more emails being sent to trash that I haven't read, but have seen in my inbox. No idea how they are getting there. Really frustrating as I have to go through my inbox and trash folders just to make sure I've not missed anything. Will have to move to Outlook. They don't seem to change format ever 2 minutes and I don't have this issue there
Please check the filters on the account to make sure there isn’t one set up that might make your emails go to the trash folder: https://help.yahoo.com/kb/SLN15994.html
In case you do not have any incoming mail filters set-up on your Yahoo account, please check the incoming mail filters, and junk mail filter, in the mail applications that you are using (e.g. Outlook, Mac Mail, Windows Mail, Thunderbird, mobile email application).
-
OPTION TO CREATE NEW FOLDERS LIKE ON OLD FORMAT
I LIKE THE NEW FORMAT, BUT I WANT MY OPTION BACK TO CREATE NEW FOLDERS..
We appreciate the feedback.
Please follow the steps in the following help article to see how to create and manage folders in New Mail: https://help.yahoo.com/kb/sln22020.html
-
I must be stupid I can not pull up my emal list. On that NEW Email page. why do you all keep on changing it?
No matter what I say. It really does not matter??/
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
-
Ctrl + F5
It would be nice to be able to use the Ctrl + F5 to refresh the web page to the Inbox, like it was previously. Thank you.
Try using Ctrl+Shift+R to refresh the mail page
-
SMART VIEWS
WHEN YOU DELETED SMART VIEWS YOU RUINED THE ONLY THING
THAT MADE YAHOO DESIRABLE YOU NEED TO RESTORE ITFirst please try clearing your cookies cache and history, also you can try using a different browser.
After that, you should be able to see the “Views” section just under “Inbox”, “Unread”, or “Trash” folders. Just click on Show and you will be able to see your photos or documents.
If you are still encountering issues , reach out to us on Twitter or @YahooCare so we can further investigate this.
-
I guess I will not go back on the new email page? I do not know how to use it???
You do not try to please people on yahoo email page???
We have just a thing for you to get started with New Mail! Please review the following help articles:
https://help.yahoo.com/kb/sln28078.html and https://help.yahoo.com/kb/sln28078.html -
Search doesn't show what folder the results are from
Repose from Yahoo not true just shows Yahoo/undefined. How is that the name of the folder?????????
This is horrible set up.
Try clearing the browser cache and cookies. If the problem is still there, please use a different browser.
-
Missing DATA
hi dear sir , i login after long time my yahoo idi ,everything is work fine everythings but when i open my account there is no email i found in my inbox. please help me there my important data in thats email please i am requesting you to help me to founds my important data please . also contact me on ************* or ********@yahoo.com
If you have not logged into the account for more than a year the mailbox may have been purged and the emails unrecoverable.
If this is not the case, here is how you can find missing emails: https://help.yahoo.com/kb/SLN4538.html
-
Rewrites screen
The screen keeps rewriting and not staying where i have the curser. This is very annoying. I wish you would quit harassing me to try this new e-mail I don't see any improvements.
Please try clearing the browser cache and cookies and if the issue persists, use a different browser.
-
Be able to print an email without the borders
Being able to just print what you want. There was MORE on the old email you could go to. This sucks. That is why I never went to the newer version
Once you click on the Print option in the opened email on the pop-up window you can select the option to print without margins.
-
old email address are still being used? Why I deleted them?
Old email address pop up in stead of the new ones?
Please clear your cache and cookies in your browser and then see if this is still happening: https://help.yahoo.com/kb/SLN27197.html
-
I have been attemping get to my account but so many obstacles
Need a easier process
For sign-in issues please follow the steps here: https://help.yahoo.com/kb/SLN2051.html
-
Yahoo View is unavailable with a 504 error from 5-9pm MDT daily.
Yahoo View (view.yahoo.com) is unavailable with a 504 error from 5-9pm daily. This has been happening for about 2-3 weeks. It's not my ISP - I contacted them to check. This happens using multiple browsers and devices.
Please try clearing the browser cache and cookies. If the issue still persists try using a different browser.
-
search emails
How do I search for emails within a specific folder? I could do it within the old Yahoo! inbox.
If you need to find an email fast, searching your mailbox is the way to go. Enter simple search terms in the search bar or locate hard to find items using Advanced Search.: https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html
-
stupid yahoo!!! I could login to my small business emails from yahoo pro. Not any more. Where is you ******* page to login to small bussines
stupid yahoo!!! I could log in to my small business emails from yahoo pro. Not any more. Where is your ******* page to login to small business???
We cannot help with Small Business inquiries here, that team has their own support systems and community which you can find here: https://smallbusiness.yahoo.com/ or on Twitter at @YahooSmBusiness.
- Don't see your idea?