New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. 1 email notifaction with all emails are emptied

    Can't get rid of 1 e-mail notification when e-mails are emptied.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  2. Takes forever to get emails

    It takes 12-24 hours to get emails through your service. Emails I need the day I know they are sent, don't normally show up in my inbox until after about 12 to 14 hours after I know they have been sent.

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  3. Desktop site doesn't receive new mail, only yahoo mail app

    Desktop hasn't received a new message in 3 months (except for spam from yahoo).

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  4. When I press reply on an email chain, Yahoo, will send the email back to me. Yahoo Mail thinks that I want to reply to myself.

    When I press "reply" and compose an email, Yahoo mail could send it to the OTHER person in the email chain, and not back to me. Now, I know this idea is REVOLUTIONARY, and there will probably be considerable cash value for a "send a message that gets to the recipient" breakthrough idea like this, but I am giving it to you for free

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    1 comment  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  5. Unable to send a HELP request to Yahoo

    I had my emails deleted but am unable to send a HELP request to the Yahoo tech support team to remedy the problem. While filling the request form, it will not accept my email as a valid email - hence, the request to YAHOO cannot be processed. The ROGERS support team acknowledges the problem and that others have also had this same problem, but they are unable to assist & that someone from YAHOO needs to address the problem. This then cycles back to the MAIN issue, I am unable to send the request to anyone at YAHOO. So ,,,how…

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  6. Message swtiches to a different message while I'm reading it and not touching anything

    While reading an email message, a different message is selected without my touching the keyboard or mouse. if I'm reading a message, I'd like to read the whole thing before your system decides I should read a different message. Why is Yahoo automatically changing the message I have selected? A bug to be fixed no doubt.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  7. Real people to solve Mail issues

    Get live people to deal with issues. Nothing is ever solved via email or blogs.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  8. Mails are truncated

    When I click forward on some mails, edit and send to other email address, I notice only part of the mails shows from send mails. Large parts are no longer there.

    This has happened more than 20 times. This is very frustrating and disappointing. I use my mail for official company business. Communication with my client has been greatly frustrated.

    Please FIX THIS ERROR as soon as possible.

    Thanks.

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    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  9. Make subject line accessible again when using Forward or Reply

    Today I can no longer access the Subject line when forwarding or replying to emails when set to group 'conversations' together. If I go to Settings and turn it off, I can access and alter the Subject line again. As I usually need to add info to Subject lines, this makes the 'new' interface increasingly less useful to me. Please make the Subject line accessible when Replying or Forwarding emails.

    Judging by the posts here, I should go back to using the old interface, as the new one keeps having basic elements like this either removed or hidden.

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    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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  10. We're glad you're here

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  11. can't find where you transfer info from another gmail account when you open a yahoo account

    transfering emails from gmail to yahoo.com how do you do this

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  12. On the app, don't use # of email in inbox as ID

    On the app you obviously use the # of the email in your inbox as an ID. Because of this, if you try to delete an email and get a new email at the same time, the ID changes and you will delete the wrong email. This is a huge problem and I often lose messages. Because of this I only use Yahoo for unimportant mail.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  13. Transgender

    I am a transgender man and I created this account under my previous name years ago. I changed my name on my account but yahoo still adresses my under my old name. This needs to be fixed.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    109 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Mail stopped working

    My e-mail has stopped working for 2 weeks. Someone hacked it and sent out e-mails to my contact and has not worked since. I have tried everything and receive no assistant form Yahoo Support. It doesn't matter if I sign in on an Apple or Windows device, I no longer can send or receive e-mails. Does anyone have any suggestions how to make my account work again????

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Don't read my emails, Yahoo (Oath)!

    I read your new terms, and I am so disappointed. I will be moving all of my email services away from Yahoo because you say you will now be going through all of my emails on all of my devices. If you don't change this policy, you will go bankrupt soon... idiots.

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    30 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Images NOT Displaying

    Recently, I can't view any embedded images in my email - the button to "Show Images" is also missing so I am getting blank pages. I have already checked my Security Settings which have always been set to display images automatically. I have even tried to switch it off and switch it back on again but nothing works. Please get this fixed because it's really inconvenient and annoying. Thank you.

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    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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  20. change font sizes in mail inbox

    There is the continuing question about changing font size in yahoo mail inbox.NO ONE has given the correct answer yet! HELP PLEASE!!!!!!!!!!!
    *******@yahoo.com

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