New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  • Hot ideas
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  • My feedback
  1. Replace the calendar ASAP. With Old Mail, I would read my emails and record appointments and events on the calendar. Now I have to type "Cal

    Restore the calendar! With Old Mail, I would read my email and then post the events and appointments on my calendar. Now I have to type "calendar" in the address line to access my calendar. That is regressive, not progressive.

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    2 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    You can access your calendar from the icon in the right column. It will then open in a new tab and allow you all functionality. If you cannot see the calendar icon, it may be due to your screen’s resolution. Please try scrolling to the extreme right of your screen.

    Thank you!
    Mail Support

  2. Go back to the old interface!!!

    Now when i click on an email the contents doesn't show...i have to double click?? Please can i go back to the old school interface?

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. RETURN ME TO MY OLD FORMAT.....WHY ARE YOU DOING THIS????

    WHY ARE YOU DOING THIS RETURN ME TO MY OLD FORMAT...

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    1 comment  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
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    42 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    This help page explains how to switch back:

    help.yahoo.com/kb/switch-back-previous-vers..

    Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

    Thank you!
    Mail Support

  5. mails is deleted ,WHY ?

    mails is deleted ,WHY ?

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    You should be able to access any mail you have not deleted, regardless of the date from an active mailbox. To access your oldest mail, click on “Sort” on the top left of the message list and select “oldest to newest”
    Please see the following help article for details on how to search for mail by specific criteria, such as date range or folder:

    https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html

    Thanks,
    Mail Support

  6. adding unrelated friends to my emails to other friends, stop it! stop linking my emails to all friends when I write a email.

    Please stop linking my emails to friends or family that I have not chosen. I can do cc: to whom I want to have contact with! It's annoying and the friends don't even know each other but they sure know about each other (in a good way) But enough is enough. Let Me Chose!

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    2 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  7. We're glad you're here

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    95 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. pictures

    I am not able to see pictures in my email..e.g.
    https://mail.yahoo.com/d/folders/1/messages/132528

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    2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Tried following your instructions to switch back to classic mail, as another respondant said: your instruction do NOT work.

    Drop this new email version. It is sluggish, cumbersome, and many of the features from the Classic Mail don't work with the new email. A,so: under Settings there is no category to return to Classic Mail. Very disappointed in your lack of testing of the new email and for your poor customer service.

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    22 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    This help page explains how to switch back:

    help.yahoo.com/kb/switch-back-previous-vers..

    Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

    Thank you!
    Mail Support

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    35 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  11. I want to switch back to old mail, new mail is too big of a headache!!

    Switch back to old mail new mail is very aggravating!!

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. go back to the email page i had before this awful new page, i hate it with a vengeance.

    go back to the email setup before this new setup, it is awful, i hate it with a vengeance, yahoo has gone from very good email page to the most horrible email page possible, give us an option to go back to our previous email setup, regards from a very annoyed user, brian mccreanor.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  13. To: Yahoo! Inc. Jan 9 at 5:44 PM I want my previous Yahoo mail please, please, please. The type is to small

    Lee M**t <l*****@yahoo.com>
    To:
    Yahoo! Inc.

    Jan 9 at 5:44 PM

    I want my previous Yahoo mail please, please, please. The type is to small to read on my lap top. I have yet find the up or down arrow to go to previous email. When I open a email I want to see a full page. Please go back to the old email.

    Lee Mundt

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. It happened again!

    It happened again! I had 17 items in my 'trash' folder, but YaHoo! apparently decided to delete four of them, because I now only have 13 items in the folder. Why does YaHoo! have the authority to decide when I delete something from my 'trash' folder? Now I've lost data that I might have wanted to save in another folder (pending subsequent e-mails).

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    2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    By default, both the Trash and Spam folders empty monthly to keep your account tidy. The trash deletion frequency can’t be changed. We apologize for the inconvenience and recommend saving the info in a different folder if you may need it in the future.

    Thank you!
    Mail Support

  15. Why do the geniuses at Yahoo (?) think it's wise to change something that is working? Just go back to the system of 2/3 years ago and die!

    Why do the geniuses at Yahoo (?) think it's wise to change something that is working? Just go back to the system of 2/3 years ago and go do something useful for a change. Not everyone likes change merely for the sake of change. The new system sucks bigtime and even the Classic System is not nearly as good as it was 2/3 years ago. And after a user finally gets used to working with a "new" system, it changes again. Bummers! And the Yahoo response of "go back to the classic email system" is NOT the old system, it's…

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. i DO NOT WANT MAY YAHOO MAIL CONNECTED WITH FACEBOOK, AND NO NOTIFICATIONS FROM FACEBOOK

    I GET TOO MANY NOTIFICATIONS FROM FACEBOOK IN MY YAHOO MAIL,I SUGGEST TO HAVE THOSE TWO ACCOUNTS SEPARATE ,WITH NO CONNECTIONS

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    7 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cut the bull... and get us back to normal ..

    Go back and fire some people...

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  18. Email sent to me is taking days to reach my Inbox. Please investigate.

    Email sent to me is taking days to reach my Inbox. Please investigate.

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  19. Search does not work properly. Tried to filter by Starred. Nope.

    Make Search work properly, and more robust. Let search be searched/filtered/sorted.

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    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  20. Mail Preview does not work

    Anytime I try to preview an attachment the first page is not visible. I have to download the attachment to view. Such a hassle. Fix it please.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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