New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. I want to know why emails (from trusted contacts) are showing on my Macbook (2018) but not appearing in my inbox on my phone (Yahoo mail app

    I want to know why emails (from trusted contacts) are showing in the inbox on my Macbook (2018) but not appearing in my inbox on my phone (Yahoo mail app on iPhone 6s). I am missing several important emails and this is totally unacceptable even for Yahoo.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  2. Unread e-mails moved from Inbox to trash on it's own

    E-mails are moving automatically from my inbox to trash without me reading them. Searching for an e-mail I was waiting for, discovered it was in trash folder as unread. Have to check trash many times a day. averaging about 6-8 e-mailS a day ending up in trash that I haven't read.
    PLEASE HELP FIX!!

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    This issue can be caused by filters or a 3rd party mail client.

    You can review filters here:

    https://help.yahoo.com/kb/sln28071.html

    If the issue persists, I recommend removing your account from 3rd party mail clients that you may use to access your Yahoo account.

    Thank you!
    Mail Support

  3. how to add gsuit mail id ?

    hi yahoo team!!
    I love your services but it would be better if we can add some more mail ids like gsuit and so on.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  4. language setting

    Please change my language back to English. There is no language at the settings. Thanks!

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  8. adding a yahoo account

    I have a couple of yahoo accounts all are accessible from one screen except one.. I keep trying to add it but it will not, it will switch me and not keep the original screen open if I sign in separately. annoying!

    would like one sign in for ALL yahoo accounts. thx.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    5 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Where is "sent" mail saved? To only include what I send as a reply as associated with the initial email is overly simplistic and limiting.

    Sent emails should be saved in their complete form in the "Sent" folder. If there is some advantage to maintaining a thread with the original email, then save a concise version of the email in the 'Inbox", but perhaps linked to the full version of the email.

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    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    Sent emails are saved in the ‘Sent’ folder in your mailbox.

    Regards,
    Mail Support

  12. Need improved mail app for android.

    App dosen't sync well, often have to login to desktop.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  13. Mis-joining of email discussions

    Hello, In my Inbox and the concept of emails combining to simplify email discussions, some of my emails are not combining properly. I have emailed an individual and they have responded. Then my email discussions with another individual are combining with this email compiled listing. Why is this and how can it be fixed? I do not want to get mixed up and email the wrong person. Very confidential discussions.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  14. create a setting to either enable or disable opening links in new window or tab

    links in messages used to open in a new tab or window. now they are suddenly opening in the same tab or window. Some might like this, others, like me, not. So give us an option. Also consider this for settings in Calendar, settings, news, and other yahoo features.

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  15. let me change my ugly picture. That was from 8 years ago.

    I should be able to remove my email picture.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  16. my two step sign in disappeared. where is it?

    I appreciated the security - though at times irritating. This morning I noticed my two-step sign in was GONE and my icon on banner for Yahoo! was gone.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  17. How to create a new email address on a existing Yahoo ID.

    Creating a new secondary Yahoo ID from existing Yahoo ID.

    Secondary Yahoo ID is to protect the existing Yahoo ID from logging in into different device and public computer shop

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  19. Better protection and delivery of the mails. I am losing some of my emails.

    I am losing some of my emails, they show up in the notifications of my phone, but then when i check them up they aren't there, or in any folder, not even spam. I have lost some important mails so I believe it;s a serious issue.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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