New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  • Hot ideas
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  • My feedback
  1. what is wrong with yahoo mail the past couple days (2/6/18) ? messages won't load.

    Having trouble loading messages. Keep getting errors 'We couldn't load this message.Retry."

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    Responded  ·  19 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  2. No link to switch back to classic mail in settings.

    No link in settings to switch back to classic mail. I followed your so called link nothing!!

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Our Engineers made some changes so the “Switch to Classic” option in settings should now show. Thank you for your feedback.

    Regards,
    Mail Support

  3. i live on the East Coast and my yahoo email time does not match the actual time of 10:44

    auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails

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    41 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  4. emails not loading

    Emails are not loading.
    I click to open an email and just get a loading icon. I have to reload the page to get it to work, sometimes this takes a few attempts.

    This has been happening on and off for a while so I mainly use the Gmail app on my phone to check mail as the Gmail webmail doesn't seem to work with yahoo.

    On Chrome 68
    Mac OS 10.13.6

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    23 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  5. Emails do not appear in inbox on the app or on pc for hours after they are sent

    Emails that are sent to me sometimes take hours to appear in my inbox!

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    26 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  6. Suddenly so many emails just fail to arrive in my inbox.

    The senders' addresses have not changed since 8 years ago and they have worked fine so far, but suddenly they start failing to arrive at all. Not in my SPAM box, not in my inbox. My yahoo mail became so unreliable - I am not receiving emails!!

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    Responded  ·  22 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cut the bull... and get us back to normal ..

    Go back and fire some people...

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  8. unable to send/receive emails

    Hi,
    I am unable to send or receive any emails from my account. The sent folder shows the mail as sent but it doesn't reach the recipient. Mails sent by others also don't show up in the inbox.
    Please fix this!
    Regards.

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    11 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    When emails aren’t received, there’s a few things to check:

    - Make sure the sender isn’t getting an error
    - Check your settings to see if senders may be getting blocked or filtered
    - Check your Spam folder and mark legitimate emails as Not Spam if needed

    Keep in mind that sometimes when emails go missing it’s because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.

    https://forums.yahoo.net/t5/Tips-and-tricks/Find-and-restore-missing-emails-in-Yahoo-Mail/td-p/443442/jump-to/first-unread-message

    Thank you!
    Mail Support

  9. We're glad you're here

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    18 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  10. I cant receive the mail from Facebook to reset my Facebook account's password. Please help

    I cant receive the mail from Facebook to reset my Facebook account's password. Please help

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    15 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    If you’re not getting emails from a specific sender, it may be because they are sending to the wrong address or they are getting an error message when sending to you. If this is the case, you will need to have them reach out to our Postmaster department to try and get it fixed. You can also double-check your Mail settings and Spam folder to make sure everything looks good there.

    https://help.yahoo.com/kb/SLN22021.html
    https://postmaster.yahoo.com

    Thank you!
    Mail Support

  11. Images NOT Displaying

    Recently, I can't view any embedded images in my email - the button to "Show Images" is also missing so I am getting blank pages. I have already checked my Security Settings which have always been set to display images automatically. I have even tried to switch it off and switch it back on again but nothing works. Please get this fixed because it's really inconvenient and annoying. Thank you.

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    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  12. I didn't ask for this to be changed. Put it back to how it was. This new format is terrible.

    I didn't ask for this to be changed. Put it back to how it was. This new format is terrible.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  13. yahoo mail via Chrome: network connection timed out. Please try again.

    Msg while logging into yahoo mail via Chrome: network connection timed out. Please try again.
    Able to login through other browsers. Tried clearing cache and going back to basic email etc., But yahoo mail on all browsers worked except for Chrome.

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    11 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  14. We're glad you're here

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    13 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    In order to protect all users, we temporarily block sending on accounts that are flagged with spam-like or suspicious sending habits. If you’re seeing “suspicious activity detected” or “account temporarily blocked from sending messages”, you’ll still have access to your mail and receive messages while you wait for the hold to expire. More info here: https://help.yahoo.com/kb/SLN3406.html

  15. the past several emails have time stamped the wrong time

    the past several emails have time stamped the wrong time.

    How do I correct this?

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    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    The timestamp on emails is based on your own timezone. Check the timezone settings under the “Viewing Email” section of the “More Settings” menu.

    Thank you!
    Mail Support

  16. my yahoo mail an error occurred while sending the message

    my yahoo mail "an error occurred while sending the message" when i sent the email, why only Me.. ASAP.

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    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  17. You have done nothing to fix your "block sender" feature. My spam folder is filling up because it DOESN'T WORK.

    You have done nothing to fix your "block sender" feature. My spam folder is filling up because it DOESN'T WORK.

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    The Spam filter takes precedence over filters set up on the account, including blocked addresses. This means that if something is deemed as Spam, it will go the Spam folder regardless of what’s set up on the account.

    Keep in mind that you can empty the entire Spam folder at once using the Trashcan icon next to it.

    Thank you!
    Mail Support

  18. Sent email shown as draft

    After your email is sent and there is a message popping up to tell you your message has been sent, the particular email in the email list is still showing as 'draft' (not in the draft box but in the email list) in red for a while. It makes you confused whether the email was actually sent.

    Btw, it'd be great if you could provide an option to attach a screenshot. :)

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  19. When composing emails, the task bar (send, attachment button, etc) is no longer visible. Sending emails nearly impossible.

    The send button, along with the attachment button, font, etc, are all either cut off or completely missing from an email being composed. How do I send an email or attachment if I can't access the buttons?

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    6 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  20. Search does not work properly. Tried to filter by Starred. Nope.

    Make Search work properly, and more robust. Let search be searched/filtered/sorted.

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    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
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