New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
2929 results found
-
change password
Guys can you make clear instructions how to change password on your mailbox, because I cant find how to do it
You can follow the steps here to change or reset the password:
https://help.yahoo.com/kb/SLN2047.html
If you need additional help, you can message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
Mail Support -
Don't read my emails, Yahoo (Oath)!
I read your new terms, and I am so disappointed. I will be moving all of my email services away from Yahoo because you say you will now be going through all of my emails on all of my devices. If you don't change this policy, you will go bankrupt soon... idiots.
Hi there,
Thank you for your feedback. For more information on Oath’s terms, as well as links to FAQs and the new Privacy Controls center please see the following article:
https://help.yahoo.com/kb/SLN28653.html
Thanks,
Mail Support -
No link to switch back to classic mail in settings.
No link in settings to switch back to classic mail. I followed your so called link nothing!!
Our Engineers made some changes so the “Switch to Classic” option in settings should now show. Thank you for your feedback.
Regards,
Mail Support -
I've been hacked can't get help. Not receiving my emails, want to change my password don't know how.
I've been hacked, can't get help.
Hi there,
Please review the following help article on how to secure your account:
https://help.yahoo.com/kb/account/recognize-secure-hacked-yahoo-mail-account-sln2090.html?impressions=trueThanks,
Mail Support -
internet explorer 11
Stop forcing me to change to switch from IE (latest version) to Edge. Edge is an immature product.
Please review the list of supported web browsers:
https://help.yahoo.com/kb/account/sln4556.html
Thank you!
Mail Support -
MISSING EMAILS!!!!!!!!!!
I am missing a very specific email I am trying to locate. The new format only says I received an email in July 2018. WHERE IS IT THE EMAIL?!?!?! I NEED IT!!
You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
https://help.yahoo.com/kb/SLN2552.html
Thank you!
Mail Support -
size of font on inbox
all of the sudden my inbox font is TINY and I can't read it? Help
You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.
Thank you!
Mail Support -
delete email
As the rest state, please allow a custom number and type of emails to be deleted in batches. e.g. date, unread, read, sent from ...., etc.
You can follow the steps in this post to delete large groups of emails at once in Yahoo Mail:
https://help.yahoo.com/kb/sln28054.html
Thank you!
Mail Support -
want old classic mail back.
Tell people how to get classic Email back!!!!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Return to old mail!
Leave the **** mail alone. This new mail is ****. Where is the contacts? Am I suppose to search all over the damned place just to access my contacts? You people should learn to leave well enough alone!!!!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
imap
My desktop yahoo email does not sync with yahoo server i.e, IMAP settings are not working. But IMAP settings are working on yahoo app on android phone.
Third-party email clients, like Outlook and Mac Mail, use either POP or IMAP protocols to connect to your Yahoo Mail account. These apps need a lot of things to align perfectly in order for them to work properly with an email account. Use these steps to identify and fix the source of the problem:
https://help.yahoo.com/kb/securely-access-yahoo-mail-sln27791.html
-
ust return me to my old format. thank you..... please
go back to old format
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
I want the old mail THIS SUCKS how do I get it back. Directions posted are a big lie there isn't "switch to old mail" choice
THIS SUCKS IT IS NOT AN IMPROVEMENT..........................I want the old mail back this is BEYOND BAD............ there is no way to search my own emails
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
The switchback option should be available to all users. If you cannot see the switchback option, this may be an issue with your resolution. Please try lowering your browser’s resolution or scrolling to the extreme right of your screen. The switchback option is available by clicking on the gear icon. From here you can see the settings menu and the link “Switch back to classic” is available at the bottom on this pane, directly under “More Settings”.
Thank you!
-
Stop making me verify email and phone num,ber all the time! Quit asking if I want to add another email or phone number to verify my account
Stop making me verify my account with email or phone codes all the time and quit asking if I want to add another phone number or email!
If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:
-
Slow
it's very slow than gmail.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Hi there,
This help page explains how to disable/enable conversations:
https://help.yahoo.com/kb/new-mail/sln28055.html
Thank you!
Mail Support -
search emails
How do I search for emails within a specific folder? I could do it within the old Yahoo! inbox.
If you need to find an email fast, searching your mailbox is the way to go. Enter simple search terms in the search bar or locate hard to find items using Advanced Search.: https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html
-
Please get rid of this sign in key waste of time. I just want to put my email and password and check my mailn
Go back to the original sign in email and password and you're done no codes being text or any other waste of time
Here’s how to disable the Account key in Yahoo Mail: https://help.yahoo.com/kb/SLN25781.html
-
MAIL FROM YAHOOO
I got the following mail from
CustomerCare <*********@reagan.com>
Dear user,
We are closing all old Version of Your E-mail as from today TUESDAY MAY (5/14/2019). Tap below and sign-in to get a more organized mailbox to avoid being De-activated.UPGRADE NOW TO THE NEWEST VERSION
Thank You.
YAHOO! - Mail support
Is it a genuine mail??? Please confirm
That email is a scam, please mark it as Spam. Here’s an article to help you identify legitimate Yahoo websites, requests, and communications: https://help.yahoo.com/kb/SLN2070.html
-
I don't like the new settings, I want the old one back.
I want to change back to old style email, now. How do I do it.
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support
- Don't see your idea?