New Yahoo email is nonfunctional, please return to the old version
New Yahoo email is nonfunctional. I have NOT been able to use my email since the "mandatory" switch, last week. If I didn't have so much business related emails stored in my Yahoo email, I would just get rid of this service altogether. This is truly sad....seeing that I have been using yahoo for close to 20 years....I have never been this dissatisfied with Yahoo EVER....until now
If you still find that the issue is happening in New Mail, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support
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Charles Bellers commented
Go back to old format. Nothing here of merit. It is an abortion. Fire everyone involved and everyone who hired them.
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Rob S commented
Each "new" yahoo mail keeps getting slower and more unresponsive.
Scrap this version, fire the design team and start afresh. Aim for fast & simple layout. There is a reason providers like gmail are more popular -
shailu gujjari commented
switch to older version
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Kathie Ormsbee commented
GET OFF MY CONTACTS!!
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Scott Scott commented
Can't switch back to classic because the settings button is unresponsive!
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Jennifer Mills commented
Please take me back to the old system, this new one is RUBBISH!!!!! Deleting often does not work, and I cannot seem to create new folders..
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arex sa commented
you can improve new mail by changing it to the previous version with some simple ideas but without adding complicated worthless options
it's slower, more reading errors, it needs to be refreshed most of the time -
James Zobel commented
WTF don't you people see what a mess you made here? Thousands and thousands of yahoo mail users are ready to just say f--- you and go else where. Every little section and every part of that sucks big time. Just swallow your pride and admit this is f----- up. Everything I do NO its everyone on yahoo mail has multi problems and not a small issue that can be fixed in a timely and effective manner its a BIG PROBLEMS and its going to take forever to fix this if you can. When and how much is it going to take for these stupid ***** to understand at this pace, non support, suffering from us, and no help in site, we will all be done with it.
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Brian commented
Inform user they're installing a beta version. If I am testing your product I expect to be compensated for my time. For example CASH or NO ADs obstructing the viewing of my emails.
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Alfred Jost commented
seriously.. this is getting worse and worse... are experimental monkeys doing programming and upgrades now? ... this version is ridiculous .. every other day there is a new problem that seems to crop up .. seriously .. someone is smoking ***** it seems.. emails from several months back are not accessible ...why?
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Steve Lapp commented
Please - after I read an email and want to save it and go back to my email list, it opens a tab at the top of the main mail page for each email I do this with. By the end of the day, there are several tabs there for email I don't need a tab to look at. Based on the feedback on this site, it seems like the majority of the users hate the new Yahoo email format. Why not be CUSTOMER DRIVEN and give us the choice whether we actually want to use the new format or not?
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Jeanna Williams commented
I didn't opt for the change, shouldn't I get to choose, put back the older version
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Lim Yap Seng commented
This new yahoo mail kept on hanging. I prefer the previous version.
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Cobra commented
Give me a **** button to revert to the regular Yahoo mail.
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Pete Accent commented
Go back to the older version & then leave it alone!!
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[Deleted User] commented
Your new mail sucks, and it doesn't even do that well!!! How do I go back to the old version? You can't even block someone anymore...
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Gordon Bieberle commented
Speed up so we can type more than 2 words per minute!!!! Has anyone in your tech team even tried using the mess you all created with your "new and improved" version?
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costas tzanos commented
Switch back to Yahoo Classic. Yahoo New Mail is a very bad design, very inconvenient, it is awful. It is a very good reason to leave Yahoo altogether.
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Angela Cowling commented
Absolutely!! LEAVE US ALONE!!!!!!!
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ken small commented
Hardly any screen area remains for email reading. There is no advantage for the new layout. The entire thing is worse than the prior version. Very disappointing. I may have to dump my yahoo email account if this is not fixed quickly.