Allow Base Name Change
It would be great to allow a one-time base name change for the disposable e-mail addresses. I did not realize when I created it, that it can't be changed. I understand the reasoning behind the "no change" rule, but please give a one time change for honest people like me who have used yahoo for years, but messed this one up. Or, have us be able to e-mail and request a one-time base name change. Thanks for listening.
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Don V. commented
I believe that Yahoo dev teams must listen a little bit more to what their users want if the company really wants to get users back from Gmail..
That fact that I can not change my base name set 10 years ago is simply ridiculous.
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Markus Wachter commented
I have by accident confirmed a basename which I do not like. It is very annoying that I cannot change or delete it.
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Tazzy Baybee commented
Add me to this suggestion. Their answers are ridiculous. People shouldn't have to create a whole new account just to change something as a base name. At least we should be able to delete it! I sit here and wonder why I haven't switched email providers yet.
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C. Chandler commented
I agree... It's insane that the user cannot change the base name, especially with how misleading the instructions are for creating the base name. At a minimum, we should be able to delete the base name and start over.
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Rick Davidson commented
Allow me to add my name to those complaining about not being able to change base names. And for many of us, this happened because the explanation about the base name being permanent is NOT made clear. The whole idea of having disposable addresses is so that you can have them specific to a particular market. Base names need to be changeable.
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Anonymous commented
Asked support for the same thing... their response:
Important - Once you create a base name, it's locked into your account and cannot be edited or removed. If you'd like a different base name, you can create a new Yahoo Mail account and add 1 base name to it. <--- HORRIBLE SUGGESTION FROM SUPPORT.
Unfortunately, what you're looking for isn't possible in the current version of the product. I can see how that'd be useful, though. <--- YEAH, NO DUH?!!!!
You should post your suggestion to add that function on our feedback forum. Our product teams review the posts and look for ideas to include in future releases. <--- ALREADY REQUESTED HERE, BUT STILL NOT FIXED!!
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[Deleted User] commented
In addition to not being able to change base name I can't delete this email and successfully start a new acct. either....sucks!
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yahoo user commented
I have the same request -- Allow base name change AND make base name set-up User Friendly. I actually did realize that the base name could not be changed. But during the long process of entering names to find an available base name I got stuck something I do not want.
I noticed other requests/complaints about the base name feature on forums.yahoo.com. e.g. https://forums.yahoo.net/t5/Features-and-settings/change-disposable-email-base-name/m-p/530399#M31833
That issue is marked as "Solved" but it isn't solved. The responder simply reiterated that base names cannot be changed.