I mistakenly marked an e-mail as Spam
I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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Mpho Motau commented
Please look into your spam functionality. A lot of critical emails end up being missed as they end up in the spam folder. This is not the purpose of a spam folder and I kept keep missing emails as a result of this issue
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sonya watkins commented
Stop my important mail from going to spam
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tim m true commented
fix your spam filters. way to much of my mail goes to spam, even if they are in my address book
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[Deleted User] commented
You keep sending legitimate emails from conservative contacts to my Spam folder, yet you allowed an OBVIOUSLY phony phishing email from a weirdo email address purporting to be PayPal through to my Inbox. It's obvious where your priorities lie.
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Antonio Loffredo commented
Very important emails moved automatically to spam: need searching the spam folder!
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Bob Dix commented
E-mail me back , if you know how to do it ??????
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Bob Dix commented
Stop this madness, rejecting my own e-mails.
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Malcolm Turner commented
After years of problem-free maill,a message from my daughter was spam-filtered. She had mailed me info about a sum of money that I owed her. Now she won't speak to me !!!!!! PLEASE allow us to disable spam-filtering.
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Malcolm Turner commented
fix the spam filter, or allow a user to turn it off. important mails are being spammed !!!!!
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Eric Esterline commented
I'm repeating from other users, but the spam filter has gone crazy. Even if I mark an email as not spam sending it to my inbox, it goes back into the spam folder 5-10 minutes later. I'd say 90% of my emails go into the spam folder. I think it happened since a recent update. Any ideas how to fix this?
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Susan Miller commented
I've been trying for months to get my bill to go to my inbox, but its going into bulk mail. I cannot access bulk mail from my phone at all. I've already added them to my contact list, how can I get it to go to the inbox?
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Julie A Walker commented
since you're forced 'update', things are going to spam that don't belong there, I have one contact in particular that I email every day, for years, and she was in spam, and one friend, one of her messages made it to me, the next did not... now I have to look at every spam message anyways, so what's the point of having it? And I also wonder what important message I have missed... there is so much wrong with this email now, that used to be fine, I'm considering dumping yahoo all together... I'd also love an explanation as to why all these complaints go unanswered... or not addressed...
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David Benson commented
Remove contacts from spam list
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Lee Schlunder commented
All of a sudden way too many good, ordinary emails are being sent to spam. You should back out whatever change you just made.
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Laura Crew commented
Seriously, I have marked important emails as NOT SPAM so many times I cannot keep count any more. Yet, every time I login, I am required to check the spam folder as there is no indication next to it that there are new emails. And, each time, I find that emails from one important address have magically been moved there without my approval. So, I mark them all as not spam. And they then magically move back to the spam folder from my inbox. I find it interesting that all conversation threads regarding this topic have consistently been closed for over 3 years now with direction to ridiculous and unhelpful links about nothing relevant but no resolution from Yahoo. I have been using Yahoo since 2000 and I think it is time to change as Yahoo is so incredibly unhelpful. There is no way to speak to a human UNLESS you are willing to shell out money. Apparently, Oath feels that stealing money from people for no real value is the way to line their coffers. I am certain this post will be closed for comment less than 30 minutes after I post it, so respond quickly if you have the same issue I do with spam not being spam.
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Gerry L Ward commented
Important and any others it should show any in SPAM folder.
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Urjan Jacobs commented
I want to add certain contacts to not spam. Real emails are going into spam. Hopefully, I can 'unspam' certain contact in the future.
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Lars Lingvall commented
Please make it possible to delete adresses from the spam function! Once you have accidentally marked an email from a certain adress as "spam" all emails from that adress are delivered as spam and you can not reverse it.
Marking a certain email in the spam folder as “Not Spam” moves it to the Inbox. But it DOES NOT unmark the adress as a spam adress, and future emails from the adress are treated as spam.
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Tom Houser commented
AND....when we have emails in our spam folders, we don't know b/c there's no "number" beside the folders any longer. What a freaking mess. A bunch of monkeys must have created this "new and improved" email.
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Hank Lidman commented
I have big problems by sometime clicking a mail as spam and then the people that sent that mail won't come through the spam filters even if they are in my contacts??? Why don't you just let mail in my contacts just pass the filters? And especially from businesses are my mail being denied and then there filter won't send mail from there server and the only way is that they have to reset this block every week for me......