I mistakenly marked an e-mail as Spam
I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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Buckner . commented
Look, I understand that you do not give any user actual control over the spam filter. Adding a sender or domain to my contacts does not at all promise to keep the emails out of spam. I get that you are relying on machine-learning to filter spam messages - but can you at least put more weight on my own actions that train the model, instead of your entire email user base? At 20 billion page views per month, and being the 11th most trafficked site in the US, your spam filters continue to send messages from Craigslist to the spam folder. And I can sit and refresh every minute in my spam folder and not see anything new, then suddenly hours later, a message appears in spam that was received while I was refreshing over and over again. You cost me another possible gig (aka job) today, and you blew a sale on something I really needed last week...
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Laura B Gray commented
Emails from saved contacts are going to my Spam folder. No filters are otherwise making them go there. I have marked them as "Not Spam" sooooooooo many times. Has no effect. Still in Spam. I shouldn't have to set up a filter just to get Contact's emails to deliver to my Inbox, not Spam.
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Steven Rubin commented
emails from my contacts should not go to the spam filter.
On the same day one contact sent 2 emails one went to spam one went to inbox. this is not acceptable. It is very bad when my wife says what do you think about my email and it was the one in the spam box. fyi the sender domain was Hotmail.com -
C commented
PLEASE STOP PUTTING EMAILS THAT I HAVE GOTTEN FOR YEARS IN THE SPAM FOLDER - THEY ARE NOT SPAM
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JAMES C KANTOR commented
Either fix your useless spam filters or let us whitelist groups. Your **** is even spamlisting your own Yahoo Group emails. Good job there.
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Holly Walker commented
Since I renewed my Yahoo email account, Yahoo is blocking image content from the Washington Post and other emails I used to get and they are now being sent to my Spam folder. I mark them as 'not Spam' but it keeps happening and then the Washington Post gets word that I'm marking their emails as Spam and they stop sending me their news. I am not doing anything manually to alert the WP that their emails are Spam.
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amnesiac commented
Kijiji is Canada's biggest classifieds. THe email notifications from there always go to Spam folder. I always mark as NOT SPAM, yet they always end up there.
You have to fix this. This does not happen with gmail.
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chantal hall commented
This isn't right. I get to decide what is and isn't SPAM, not you, Yahoo!.
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New Mexico Gunman commented
I get emails regarding puppies up for adoption in my area...well, I'm supposed to, but your ******* spam system routes them directly into Trash or Spam when they are on my accepted sender list! I pay for the ad-free mail, and you now have one VERY ****** off paying customer! Fix your useless spam filter, or I'll cancel my subscription and go to G Mail!
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Linda M Chambré commented
I have a Mac computer, and your site does not have a "not spam" button, no matter where I look for it, it is not there.
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EILEEN Foye Kelly commented
Inbox..trash..spam...My emails are NOT going to inbox but find them in spam and trash!! What s this about...help...fix!!
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Mimi C commented
I don't understand why or how important incoming emails, that I have NOT marked as SPAM, are automatically going into my SPAM folder! Sometimes I DO get the emails correctly in my "Inbox", and they come from the exact same person and email address. HOW does this get corrected AS SOON AS POSSIBLE ?? !!
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Ruth commented
PLEASE stop dumping my subscriptions in my SPAM FOLDER!!!
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Bob Curtiss commented
This new and wicked version of yahoo mail automatically defaults to a small font so everytime I write an email I have to manually go to 'large'. There seems no provision to update this to remain at large font. Also, I am finding some of my good contacts now in spam. Why is this? You had a good thing going and you just plain killed it for something that YOU think is better. Pay attention to the feedback you're getting. Most of us don't like this format and want the last one back. I may start using my gmail account because this sucks!
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Annoyed Asf commented
This is F...kin ridiculous after 2yrs of trusted senders going to trash and you claim its my filters when its not!!!! Get my trusted senders out of the trash once and for all!!! And stop merging my ideas when every time you do they are clearly not the same!!!
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Melissa Amick commented
I posted about an issue of my emails automatically going to spam and my spam is going to my inbox. I put in detail that this was NOT A MISTAKE BY ME. It has happened on a few occasions, which i have to go in a remark the spam and remove my authorized emails from the spam folder. So...what does yahoo customer service do?? They move my comment to a post about how to unmark your spam email. Nice job!! How about just fix the problem!
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Melissa Amick commented
My acceptable emails are going to spam, without prompting. Then, my spam began coming back to my regular inbox. What is going on? I am constantly having to mark items as spam, AGAIN, and mark spammed items as "not spam". What is happening with yahoo mail?
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leesa burnett commented
Important emails from saved contacts are being sent to spam since I was forced to take the new mail. The old version worked perfectly- why would you replace it with such an inferior version? Please bring back the old mail, or at least bring back the save contacts option.
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Annoyed Asf commented
Why is a trusted senders emails going to trash when there is no filters????
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[Deleted User] commented
I get emails from LinkedIn with invitations. Sometimes they come to my inbox, sometimes spam. When i mark them as not spam, they go back into my inbox - for the day. go back the following day and they are back in spam. I have marked them as NOT SPAM 5 times now. Went back into my spam folder again today and guess what, they have been marked as spam AGAIN!!!