Old mail
I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!
If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.
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poli scumpa commented
You have deleted all my emails, that I had for over 15 years!!! How can I get them back?
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farruk rana commented
please return / recover my data,
please its a request
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Phoenix Gabriel commented
Yahoo deleted all my emails, going back to the 1990s.
There is no sensible reason to ever start using Yahoo mail again now, is there?
The data here can't be trusted to continue existing.
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Elize Hyman commented
It looks like my account has been reset completely... I did not receive any messages of login so I do not think it was hacked. but still, everything is wiped??? I logged in under a year ago, why don't we receive a warning if you are to delete everything????? I have had this account for years and some sentimental stuff in there as well as important stuff linked to the account. Thanks for NO SERVICE!
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Barbara Meinhoff commented
i logged back into my inbox after a while awayand all prev emails are wiped.
where are they?
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gaurav gupta commented
I signed in this ID after some years and I see that all my older emails, Folders are gone.
Kindly suggest me how can i recover the same
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Amber Martinez commented
I do not appreciate that you deleted my emails and folders! No longer using your product!
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tejaa bookah commented
I want to be able to get my old yahoo account active
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nimrodta Taiblum commented
I logged in recently after two years to discover that everything in my yahoo account was gone. Inbox, sent, archive, bin, everything empty.
I had this account since 2003 and it had many memories and sentimental value. I don't think it was hacked - password was the same, phone and security email up-to-date.
There is no one to contact in yahoo about this! no customer support at all!
I am heart broken and upset.
Any help? Anybody? -
Rosanna Perkins commented
I was informed that YAHOO arbitrarily deletes all emails and account information such as photos etc... if the account has been inactive over 15 months. You cannot remain competitive in the changing email market by doing this. I have had my yahoo account for many years and my computer was broken and i could not replace it. Now, today I tried to access it on a computer and was able to successfully update my password only to find ALL of my history deleted. This is terribly distressing to me as there were some family photos that I only had on this site. In addition to this, certain emails from my late husband were in that account and that is the only record I had of them. Up until now, I have not been able to attempt to regain them. I am very disappointed in your :service." AOL has you beat when it comes to customer service. Thank you for hearing my cry. Rosanna ******-*****, formerly Rosanna **********.
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[Deleted User] commented
i've been keeping my account since i was young, but after signing in again today (after a few years maybe), my inbox automatically updates and all my emails disappeared! how could that happen without even a notice! too bad! i want my emails back!!!!!!!!!!!!!!!!!!
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MAK H commented
Seriously! You delete all of someone's email after one year? I know this is a FREE service but that is ridiculous - do you have any idea what kind of hardship this creates for my mother?! She just had the roughest year of her life and now the degree of difficulty in getting her back on track has just been multiplied many times. YOU SUCK, YAHOO !