I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
289 commentsComments are closed
joshua campen commented
Deleted All My Mail Since 1999. I will never use Yahoo mail again. Have A Nice Day
Pulkit Soni commented
I signed into my email account after a couple of years. It is very disheartening to see that all my emails have been deleted by Yahoo, including very important data that was stored in my account. I have been using this yahoo account since 2004 and it is extremely disappointing to note that yahoo has deleted all the content of my account. Please do something to recover all my deleted emails. Believe you me, yahoo has already lost almost all its customers, you'll end up losing the few you have left.
Mohammed Saleem commented
My Inbox is empty or drafts,starred and every thing is deleted how?
Chris Eliseo commented
All of my emails are gone. You cost me thousands of dollars. Thanks. Glad the ads are still there.
wajahat ahmad commented
My mailbox is empty whyyyyy. Please answer me and contact me ***********************
Balot Ramos commented
I was not using my mail account for a long time because I forgot my password. However all my old mails are intact because the account has been open but I’ve receiving a note saying that I have a wrong password. So today I’ve been able to open it after answering correctly some security questions and to my disbelief all my old mails were gone. Yahoo has not informed me that it would delete all my mails if I was inactive for a long time. How can I recover those mails?
Aerofemme 1 commented
Yahoo is just the worst company ever. It decides I probably don't need my e-mails anymore, without even a heads up saying "hey we plan to delete everything you ever stored with us". So happy I made yahoo my secondary account a long time ago (which is why I don't check it often). Yes, I'd like to have my old e-mails restored. I really would like someone to fix this. Which they probably won't. Since all similar posts have been "reviewed" and closed without any notification. Of course, I could call someone to help me with this... If I pay a monthly fee... Anyway, in short therefore: I hope you lose all customers with this ******** you pull. May the person who writes your terms and conditions be itching in unreachable places, until sanity in them has been restored. Peace.
SERGEY PARFINOVICH commented
I have not visited Yahoo email box long time. When I have visit email box, I have find that all messages are deleted, and box is clear. Can that messages be restored? Why I was not received SMS to my mobile phone and /or info letter to my second email box?
Hi cant see my old mails. I logged on to my Yahoo account and its all empty.
Abby Adler commented
I logged into an old email and Yahoo had gone ahead and deleted all of my emails.... you didnt even archive them.
[Deleted User] commented
All my old mail has been deleted due to inactivity, how can I get it back?
Réka Szalkai commented
my inbox is empty. It said due to 12 months of inactivity. This is not true, I logged in for sure a couple of months ago.I want my mails recovered. *******
Drogo Andreea commented
All my emails are deleted, when i got back. I didnt enter like..a year? and now all my emails are GONE and i cannot find a support because i have to pay for one. Is not my problem your service is bad. You should help and investigate what happened not make me pay to do that
M.Mahesh kumaar commented
This is not fair to yahoo that you erase all my inbox previous mail you are not allowed to delete are erase my data from my id am not give any permission to delete my data and mail for my side than how you take this action am the owner of my data and my mail id am same on yahoo delete my information without my permission same on yahoo......i need my previous mail and data or this is my id email@example.com am wait for my past data they are very valuable and important to me am expecting support from you if you not support mean please note that yahoo not good
Tang Mill commented
I haven’t checked my yahoo email for long, but when I logged in today, I surprisingly find that there’s no email inside. I would like to ask is that normal? How can I restore my emails?
Dot Lockhart commented
Not receiving any emails after I changed my password
Kaleem Bagban commented
I want all my mails which you have deleted without any notice which is unethical.... Provide me all my mails...
Nikesha Bass commented
RECOVER MY EMAILS!!!!!!!!!!! IF THERE IS NO WAY TO RECOVER MY EMAILS I WILL NEVER GET ANOTHER YAHOO ACCOUNT EVER AGAIN!! AND I WILL SHARE THIS EXPERIENCE WITH EVERYONE THAT YAHOO CANNOT BE TRUSTED WITH THEIR CONTENT!! THIS IS THE SECOND YAHOO EMAIL ACCOUNT THAT HAS DONE THIS! THERE SHOULD BE AN OPTION IF YOU WANT TO DELETE OR NOT. I HAVE LOST VERY IMPORTANT FILES BECAUSE OF THIS. THIS IS HORRIBLE!!!!
Kathleen Whitley commented
I had very important secret information on my yahoo account that was put there and left it for safe keeping. I log back on after a year and there is NOTHING in my inbox or any of my folders. I can say I am very upset, ******, not knowing what to do, I can’t get the information anywhere else.
Luke Poston commented