emails gone
I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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GABRIELA DOMINGUEZ commented
Que ha pasado , era parte de mi vida guardada, ni un aviso , que se borarrá la información no es justo
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GABRIELA DOMINGUEZ commented
Como hago para recuperar toda la informacion que tenía como la recupero ??? Y las fotos que tenía en flick han desaparecido????????
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Narender Tyagi commented
i see my inbox,sent item
but there is no any single mail
pls arrange backup and provide all mails as soon as possible -
Narender Tyagi commented
pls find my old mail
*********************@yahoo.com -
Micah Dominguez commented
How could you do this to your customers? I've seen countless posts about this all over the web.
I had my email account since I was 18 years old. I'm now 40. I logged in last month to find every email I ever had was gone. There should have been at least 3 separate notices - one in our email, and the other 2 to the alternate contacts listed in our account to warn us of your change in policy.
How could you do this to so many of your long-time customers? After the very public and humiliating breach in security, where all our emails were hacked, your company chose to proceed in such a manner that only further damages - nor destroys - any remaining level of trust or confidence in your services. People moved to Gmail for a reason, because Google consistently strives to maintain a functioning relationship with its customer base. Despite their own drawbacks with security and personal data mining, at least I know they wouldn't do the unthinkable.... like deleting 22 years of memories, photos, conversations, etc. How dare you take such liberties without notifying your customer base properly. That was my very first email account... created that email in 1998.
I'm so dissapointed in Yahoo.
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esther bascoguin commented
How to recover my inbox .?
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Anonymous commented
Why you are cut my emails?I'm cannot to send my Answer my clients?
Return, Please, all my emails to my Account with my name Iosif ********* ****************! I'm did asking to you delete Account email
********************@yahoo.com with my name Iosif ************it is not need to me - it is every time asking me about sign login - it is mistake from yours side. For what you are open a new Account *****************@ymail
I'm not asking you about it
Sincerely yours - ************* -
bibi Flores commented
So disappointing, I really kept all these emails in my inbox thinking they were safe here, and now they are gone! from all my yahoo accounts I have two, all gone, no inbox suddenly. Very important information from some years back, and recent.
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Kaptan Tanwar commented
please provide my all data which are deleted by you.
now my inbox trash and all folder is empty. -
Z 28 commented
Hello,
I logged into my account for a very specific email I had saved for years!! Come to find out that the great people at yahoo decided to delete ALL my mail, and I lost some very sentimental items. STOP deleting items without permission!! ******!
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Gloria Zambrano Brambila commented
No puedo creer que Yahoo haya borrado TODOS mis emails, inclusive fotos. Quiero recuperarlo todo. Es información que tengo desde hace años.
Tenía como 2 años que no entraba al email y hace unas semanas me encuentro con estas sorpresas. -
Carmelo Librizzi commented
dis belief
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Jim Peele commented
i hate talking to robots, let me email a real person with account issues. also why the heck did you delete all my emails???????????????
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Bulut Harbelioglu commented
I have been using yahho mail since 2004. Yesterday i logged in my account and BOOM, all my e-mails disappeared. Are you serious ? It must be joke, right ? I know you writte everywhere this funny reason that "No activity 12 months bla bla bla..." Hey guys you have so many contact details to reach your customer. You can easily warn us ! This is unacceptable !!!
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Mike Lowmax commented
Destroyed my emails and contacts and decided I live in Canada. You are clueless. I don't want a .ca email, I wanted, and had a .com email. I'm not in Canada. On top of that, thanks SO MUCH for deleting all my emails just because you decided (without asking) that I didn't want them any more. Lost my contacts also. Please look up "customer service" in the dictionary.
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Mark Schlagenhauf commented
Since you did not send me a warning to my account recovery email, I had no idea you were going to just dump my emails. Please restore then, or at least send me an archive.
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GOTHANDA RAMAN commented
WAITING
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GOTHANDA RAMAN commented
MY OLD MESSAGE ALL EMPTY.
HOW CAN I RETRIEVE MY INBOX MESSAGE. -
Sanjay Sahay commented
all emails in the inbox are deleted. I did not do it
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Anusha Bannur commented
I have lost all the emails,inbox is totally empty using acc from 10yrs, lost important info. I want my mails to be recovered and its urgent. Please do the needful.