I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
278 commentsComments are closed
Alexandra Georgescu commented
My old accounts can't seem to sync and I lost all of my old emails. I haven't logged in on a very long time
neha goyal commented
Just return my all old mails, i don't know who deleted all my mails.
Please help me out to retrieve all the mail.
I urgently need them.
Please help me.
Gurmeet Singh commented
I agree I did not login yahoo account for a while. but my emails should be available whenever I need them. Could you please help me to restore them. They all are very important.
Marcin Kwasniewski commented
Since introduction the new look and feel all my emails are gone!!! Both inbox and sent items are missing. How is this even possible?!
Mieren Raje commented
Every email in my account vanished, but I'm not sure when since I haven't logged in for a little while. Restore my emails!
nalini jayanthi jayanthi commented
G mail has not deleted my data
nith ya commented
I have been used this mailid long ago.but when I try to open it now ..there are no mails in inbox ..please restore all the mails which has been read atleast
kavetha . commented
Please restore My emails and stored information in all folders . After an upgrade, my mailbox is a blank slate, nothing is seen.
I just signed into my Yahoo June 28 2019 and all of the emails in my inbox were gone. I did not delete them. Is Yahoo deleting emails now?
Michelle M commented
I logged in today I received a notification that said my inbox is cleared since I last logged in over a year ago. Can I retrieve these?
[Deleted User] commented
All of my folders are empty what did you do with the info? It will take hours if not days to restore.
Betty Themis commented
Your "Send a Restore request" button isn't working! How do we go about restoring lost emails.
Richard Garcia commented
I just logged into my email and found that all my emails including ones I had saved were all gone and I can’t find any of them. I’ve lost all my important emails and photos. Please help me recover my emails.
Lacey Layman commented
You deleted my old mail, ********!
rashi rashi commented
Plz look into this. Mails are very important for me.
rashi rashi commented
I have access one of my Yahoo account after 10 yrs but I didn't get any mails my Inbox or send items? Could you help me to get my emails back.
Henson Abaño commented
Why it's all empty?
billie pak commented
I forgot my account password then I answered the security question. After I log in all the emails are gone. Can anyone help?
Nishant Panwar commented
I have been a user since 2009 and suddenly when I installed the app on my phone 2 days before I found that all my mails have gone. I had many important mails in my mailbox but now I cannot see it on either of my accounts. How can you do this without informing the user ?
Francesco Donati commented
Got the same issue, but nobody helped