emails gone
I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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Princess Purrfect commented
Could you please restore all my previous emails, and photos, that were in my inbox. I know that I haven't accessed the account for more than 12 months, but that was because I couldn't remember the password.
Now that I have found it, I wish to have all the old emails, and contact list. Otherwise, there won't be any point my having this new account.
Thankyou.
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souleymane sanogo commented
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isis osiris commented
Yes, where are the old emails and all that important things that I just to have in it?
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izebuwa eguevoi commented
I would want my mails and photos restored
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ngebi julius commented
I would like my photos and documents restored
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ngebi julius commented
my documents and photos I can't find them in my folder
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Purple Dinasaur commented
My inbox has been wiped clean and I would like my photos restored
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ATULSIR Diwakarao Mulatkar commented
YAHOO SHOULD BE PUNISHED FOR THEIR SINS!!!
I WILL SEE YOU IN COURT!!
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ATULSIR Diwakarao Mulatkar commented
YAHOO SHOULD BE BANNED IN INDIA AND WORLD!
HOW YOU DELETED MY ALL OLD DATA ?
NO OLD EMAILS RECORDS, INBOX , SENT AND RECEIVED NOTHING AT ALL ?
YAHOO IS SICK OR WHAT? WHO IS THE CEO IS HIS BRAIN WORKING OR NOT ?
ITS OLL *********!!!!!! FOOLISH PEOPLE WORKS AT YAHOO I THINK!
THATS WHY YAHOO DOWN SO M UCH!!!!
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hex breaker commented
Due to the Global Pandemic (remember that?) I was not able to get to this email account for quite a while. Now I come to find out that you have deemed this account 'inactive' and deleted everything except my contacts...Years and years of email deleted and you say they are gone for good. messages from friends I can never get back I really think you should have waited much longer to delete everything
y'know, due to the GLOBAL PANDEMIC and all.
Oh, and yes, I did get it and lost people to it as well -
Roger Snook commented
There was an email sent to me some time back that I saved in a folder from Cathy Wakabyashi that even though I put it in a folder for safe-keeping you managed to lose it. When did crazy people begin running Yahoo?
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Kika Beh commented
hello,i have a problem.i checked my Yahoo email after 4 or 5 years,but unfortunately i can only see the emails of 2020 and 2021.the emails of previous years are not visisble.i have definitely received emails in these years. note that after four or five years i checked my yahoo account.so i have not read all the emails but i can not see.is there a way i can see the emails of previous years?especially the year 2017.
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tilak gupta commented
not able to see my any mail all mails are deleted, How can I get it, looks like someone hacked my account and cleared all mail, and also I am not not receiving otp in my email
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Aminul Islam commented
I Lost my Inbox. Please Recover
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Aminul Islam commented
I lost my all inbox mail. please recover my mail.
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Aminul Islam commented
Dear Concern,
Today I logged my mail ID then I found my inbox is nill. Please Recover my inbox.
Regards
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Bee Arca commented
I lost all of my emails. Can someone help out? My whole email is empty. Just got back after years to check on an email that was connected to my YM account.
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harish nair commented
I lost all my emails. I had logged in today after a long time, but don't see any email here. Can someone help? Thanks,
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Adam Cooper commented
P.S. Whomever at Yahoo with an IQ above single digits may see my plea and give me some useful advice please...
A search reveals:
"To save server space, Yahoo won't cling to your deleted emails forever. Yahoo automatically clears your Trash and Spam folders after a certain period of time — Trashed emails delete after seven days, while spam emails delete after 30 days — and these settings can't be changed"Which is Perfectly Understandable - if this was Trash, or Junk or even 'Sent' I wouldn't care... But clearing out my Entire Inbox, (of which some was sorted into specific folders if I remember correctly)...
- Either way, 'in a folder or not'... Deleting 'Robbing' Mail out of my Inbox (whether you own that inbox or not) is incredibly sad. You know my Phone Number in your system which hasn't changed in 20 years... Even a Text would have been preferable as a Warning at least...Throw me a Frickin Bone... Please... Yahoo...
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Adam Cooper commented
I've had this account since 1997 and you go ahead and delete all of my emails because I fail to sign in frequently enough? - This is incredibly poor...
- As that was the account I used to hold various backup information, I have lost Lots of work and data that exists nowhere else...I asked for this to be restored and I was ignored... This is so depressing... Customer Support seems shockingly poor... The person that wiped the database probably didn't have a backup and likely not working for Yahoo anymore anyway...
Who do I take this data loss to? The CEO? Like they'd care anyway...
Clicking "Help" is about as useful as Praying...