I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
278 commentsComments are closed
Aniket Joshi commented
WORST MAIL SERVICE IN THE GLBE. I lost all emails from Inbox & Sent items. Is there any remedation available? if yes pls suggest.
est idea is to Shut Yahoo Company itself as you put user data in risk.
Ashi Sana commented
Wale Ojetimi commented
please restore all mails in my inbox. it just disappeared three months ago, I need them badly
Arkadyuti Roy Choudhury commented
Unable to see my old mails
Cyrus Wahome commented
I logged in to my Yahoo mail after a few months and found NOTHING. There is nothing in my inbox, no sent emails, no drafts, my documents too ... I cannot find anything. What's Happening????
K M commented
I want the ability to retrieve my old mailbox that was deleted
Breanna Stanley commented
Emails dated more than 2 weeks ago are missing from my inbox. I check trash to see if you automatically decide for the user (which would be insane) what emails are irrelevant but my trash only goes back to 10/9/19 and then randomly skipped to 10/3/19. If
I am not in control over my own emails and you are deleting emails / losing important emails, I dont want to use yahoo email.
E N commented
I have had this email for nearly 2 decades. I kept it for archive purposes and when I logged in I see my emails were all wiped out and everything gone!!! This is ****!!! Can it be put back???
Ronald Kalya commented
joshua campen commented
Deleted All My Mail Since 1999. I will never use Yahoo mail again. Have A Nice Day
Pulkit Soni commented
I signed into my email account after a couple of years. It is very disheartening to see that all my emails have been deleted by Yahoo, including very important data that was stored in my account. I have been using this yahoo account since 2004 and it is extremely disappointing to note that yahoo has deleted all the content of my account. Please do something to recover all my deleted emails. Believe you me, yahoo has already lost almost all its customers, you'll end up losing the few you have left.
Mohammed Saleem commented
My Inbox is empty or drafts,starred and every thing is deleted how?
Chris Eliseo commented
All of my emails are gone. You cost me thousands of dollars. Thanks. Glad the ads are still there.
wajahat ahmad commented
My mailbox is empty whyyyyy. Please answer me and contact me ***********************
Balot Ramos commented
I was not using my mail account for a long time because I forgot my password. However all my old mails are intact because the account has been open but I’ve receiving a note saying that I have a wrong password. So today I’ve been able to open it after answering correctly some security questions and to my disbelief all my old mails were gone. Yahoo has not informed me that it would delete all my mails if I was inactive for a long time. How can I recover those mails?
Aerofemme 1 commented
Yahoo is just the worst company ever. It decides I probably don't need my e-mails anymore, without even a heads up saying "hey we plan to delete everything you ever stored with us". So happy I made yahoo my secondary account a long time ago (which is why I don't check it often). Yes, I'd like to have my old e-mails restored. I really would like someone to fix this. Which they probably won't. Since all similar posts have been "reviewed" and closed without any notification. Of course, I could call someone to help me with this... If I pay a monthly fee... Anyway, in short therefore: I hope you lose all customers with this ******** you pull. May the person who writes your terms and conditions be itching in unreachable places, until sanity in them has been restored. Peace.
SERGEY PARFINOVICH commented
I have not visited Yahoo email box long time. When I have visit email box, I have find that all messages are deleted, and box is clear. Can that messages be restored? Why I was not received SMS to my mobile phone and /or info letter to my second email box?
Hi cant see my old mails. I logged on to my Yahoo account and its all empty.
Abby Adler commented
I logged into an old email and Yahoo had gone ahead and deleted all of my emails.... you didnt even archive them.
[Deleted User] commented
All my old mail has been deleted due to inactivity, how can I get it back?