I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
Ravindra Bharadwaj commented
I have lost all old messages. This is not good. no warning was given on my secondary account.
David Clark commented
I have an empty email shell with no saved emails and no new emails in my inbox. All of my folders are missing.
nawfal zafar tarar commented
I had many unread msgs in inbox. I opened account after 2 years and upgraded to new mail. I lost all my msgs in inbox. Now my inbox has nothing. Also others folders all are empty
waqas sweet commented
i am not using yahoo for last 3 years, i think thats y my inbox, sent etc are deleted. there were many important emails in inbox as well as in sent items. plz restore them all.
JP Aquino commented
I last accessed my Yahoo! Email on January 22, 2019.
A few hours ago, October 11, 2019, I checked my Yahoo! email and discovered that everything I had, including emails from the early 2000s are gone.
When and why were my emails deleted? I understand that an account that is not accessed for 12 months would become inactive and its contents would be deleted. How come my emails disappeared when it's been under 12 months?
Please restore my email messages.
Shiryuu Senryuu commented
This mail sucks hard when you haven't logged in a while, and it decides to "rebuild". All the automated emails, like twitch, etc. stop coming in and you're stuck with a dead address that's only good for private conversations.
Dont Mind commented
i want back my old folders my old memories
Sancho Revicente commented
recover my mail
Penny Grieve commented
Maybe someone should have sent me an email to my alternative to warn me that ALL OF MY EMAIL WAS GOING TO BE ERASED!!! I lost some very special messages of a dear friend who is passed on and I'm so upset, they are gone forever now. Very unhappy with this discovery :-(
Fred Flinstone commented
I just found out that 20 years of emails from two different yahoo mail accounts have been deleted. Both of these accounts had backup emails and contact phone numbers where Yahoo could have reached be to warn me before deleting ALL the emails in these accounts. But there was no warning.
I understand Yahoo has a policy about inactive accounts, but it is TERRIBLE customer service to delete emails without any warning. A simple email or text would have allowed me to take the necessary action to keep the accounts active and prevent all my emails from being deleted. Or at least back them up before the account was nuked.
I would like these emails restored.
Opal Norman commented
I started an email account for my kid to send her messages thruought her life. I wanted it to be special to hand over to her when she was older. All her emails have been deleted! Maybe it's because I didn't log in often enough. You *** Yahoo! Why would you delete her emails, but not delete her account? Makes no sense! Which is why, once again, YOU ********!!
Jessa Caber commented
I tried to search for my old emails and to my surprise they were all deleted. The only emails left on my account were emails from June 2019 to present. I want my old emails back because I need some old references on those emails.
Michelle Crutchley commented
What the ****? I haven't logged into this email for a little while, and now all my emails are GONE. No warning (I have other emails set up for recovery that could have been used to send a notice to), you just deleted ALL of my emails. I need them back! This is ridiculous. There is no email address to send a help request too, you "chat" is useless, and your "help" section is pathetic! Having NO way to contact support unless you pay for "pro support" is VERY ****** customer service.
Ofir Rozner commented
I am using yahoo mail for 15 years. All my folders content is gone !!
mahdyar rajabi commented
YES I DIDN'T SIGNED IN FOR A YEAR, I DIDN'T KNOW YOUR ***ING RULES! IS IT ENOUGH FOR A PERMISSION TO DELETE MY 15 YEARS OF MEMORABLE DATA?! YOU HAVE MY NUMBER YOU HAVE MY ALTERNATIVE MAIL & ... WHY YOU DIDN'T NOTIFY ME?! RESTORE THEM OR GO TO ****!
lingaraj naganahalli commented
i need to recover my inbox mails
thais stephanie commented
I have been using email since 2006 but with this new update my emails and contacts simply SUMIRAM. They were all deleted. And I need all the information in the email. Kindly check.
Shubham Shirke commented
Today i have login my account after many days and it has started like a new account i lost all my old mails those were very important please help me to recover my old mails.
Kothapally Shyam prasad commented
i want my all old mails
Rick K commented
All of the yahoo email has been erased when signing in. How do they get a back up restored?