Contacts hard to find, edit, alter, and delete
Since the new changes it has become much more difficult to search and edit or delete a single contact. It would be very helpful if a dropdown menu were available to search by several choices such as ending email address or last name or company. partial name, with the ability to select the item and go to edit.
Donald Leatherman commented
Are you at Yahoo deliberately trying to drive away your customers are you trying to make us so angry we leave, will your succeeding. 1 month to fix then I go to new email provider.
wilson joyner commented
cant delet email WHY?
Mario Faria commented
Totally agree. Old Yahho mail will be welcome.
joseph medrano commented
where have my contacts gone?? i have a lot. one could say many....now i have 7 and they are all in the A's(sigh)...another problem...g-mail looking better by the minute...oh and by the way. can't get to support because of advertising is the way. thanks yahoo.
Linda Johnson commented
The majority of my contacts have disappeared! When they were still there... I couldn't select contacts from specialized lists: SOVdC, etc. I had to go to main contacts and go through the entire list to select people to send emails to that I used to just go to the special lists. This is driving me crazy. Also, everytime I refresh the inbox a box pops up, so I have to go through two steps just to refresh. And when I select an email to open, the want to switch box pops up and I have to say stay in old email; then I have to go back a re-select the email to open it. Pain **********!!!
Carol Nealy commented
I'm so glad to hear that I'm not the only one that truly, TRULY, truly dislikes the Contacts set up. It's not a useless tool This happened ages ago, but I just noticed this feedback button...I can't access my contacts as a separate document. It's horrible. Why would you do this....so I switched over to my Gmail account for my contacts. Although I continue to use my Yahoo email (for now) ALL of my Contact updates for months have been in my gmail account . Why not allow us to "pop out" the Contacts as you did the Calendar....if this is the way to slowly ween us from using Yahoo, it's working....BTW, I'm not one who usually writes feedback - so you know it's bad!
Susan L Paiva commented
What ever happened to "fix duplicates" feature? I now have one contact that has duplicated itself in my list 467 times!! I was told by so-called customer support that I MUST DELETE EACH ONE SEPARATELY?!?!?! Sure, if I had nothing else to do for the next few weeks! Supposedly this is to prevent deleting contacts in error? Like we are morons?!? And if we made such an error, shame on us. And REALLY don't like the whole "take it or leave it" attitude. Just might leave it. Or maybe Yahoo could float the idea of a "delete" button next to the contact info on the list?????
M on YH commented
They don't make it easy to contact them directly but you can work through the screens and get to a place where you can email Yahoo support.
Here is where you can start. CONTACT THEM DIRECTLY ABOUT HORRIBLE CONTACTS. Maybe they will act.
Giovanni Gutierrez commented
Today I needed to access my contacts list...only to realize that I can't even find it. What kind of tech company does that? You're making life harder.
Frank Barnhill commented
Why don't you have a phone number that we can call and get help with problems. Your so called Customer Service s the Worst.
Frank Barnhill commented
Contacts used to be easy to find, add and edit. Now it's almost Impossible.
Jack R Carollo commented
I see lots of complaints about the inability to sort the contacts list to make it more user friendly, but what I do not see is any response from Yahoo as to how to accomplish this task. What's up Yahoo? Do you just take our Yahoo Pro money and ignore us?
David K. Johnson commented
It was bad enough, when the Yahoo's at Yahoo, whom, I guess, are trying to justify their jobs, changed our address book order, from last name, to first name. Now, to make it almost impossible, to find names, the order is by EMAIL ADDRESS. How stupid are you? It's now, almost impossible, to find anyone, unless you know, their email address.
Chris Conti commented
COntinue to have contact problems and including all of them dissapeared
Walter Schalm commented
Contacts list should have a button that can be pushed that will automatically put all
names in alphabetical order. Can't find out how to do this with the present format.
Joe P commented
It would also be helpful if we could have our contacts displayed alphabetically, by last name, and to also see ALL of our contacts listed when we select ALL. Surely we should have the option of alphabetizing our contacts either by first or last name. The contact setup is terrible!
kaye brown commented
I also hate the new format. I like my contacts to be listed by first name, not they way YOU want them. And spellcheck is another thing. What the **** is wrong with you geeks? Cant you find something more challenging to do than drive us crazy?
Jim Trogolo commented
I can't even get to the contacts list any more let alone edit it. I have had this problem for quite awhile.
I've heard that Yahoo is going down hill. Apparently so if after 799 comments the problem is still only "under review."
Folabomi Akinola Lambo commented
I just realised tht all my contacts and email addresses have dissapeared on my computer. Please could you explain to me whether I have been hacked and could you retrieve all my contacts back to me.
Glenn Miller commented
On multiple occasions today, I have tried to Edit an existing Contact in my email system on Yahoo.com. I have received the error message "UNABLE TO LOAD at this time" Try again later. I also ran in to this problem as trying to Delete an old contact. I finally was able to perform an Edit and a Delete after 8 hours.