Forgotten to change phone number but won't let me change it.
I would like to change my phone number but it won't let me. It won't allow to change it, because I don't have the old number anymore and had forgotten to change it before I lost the old number.
You can use a desktop computer to send the Account Key to your alternate email address. You can find additional info in this help article: https://help.yahoo.com/kb/account/SLN25921.html
Once you are signed in, change the phone number on the account by following the steps here: https://help.yahoo.com/kb/SLN2058.html
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Marko Perisa commented
Today I lost my phone. One of thing I've done was contacting Yahoo customer service, trying to "stop" my mobile phone Yahoo App on that device. Unfortunately it is not possible, and having in mind all kind of sensitive and personal data that can be found on email apps, it would be very very useful if Yahoo can stop it on demand.
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Goran Kuruzovic commented
Phone verification not working, every time i get code and enter it, it says something went wrong... and after second try invalid code. This is not temporarily, it lasts at least two years backward... Fix this or stop asking for phone verification every time i log in mail.
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Jan S commented
Yahoo vraagt me een telefoonnummer om mijn account te kunnen herstellen.Ik heb geen smartphone of gsm of mobieltje. Wat moet er nu gebeuren
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Jon K commented
Hey I just recently got a new phone and downloaded the yahooo email app now I cant access my primary account. Im not sure of m y recovery acounts. The one i thought it was isnt it. I am not getting the texts from yahoo to help me. Any ideas?