New Mail



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  1. Contacts hard to find, edit, alter, and delete

    Since the new changes it has become much more difficult to search and edit or delete a single contact. It would be very helpful if a dropdown menu were available to search by several choices such as ending email address or last name or company. partial name, with the ability to select the item and go to edit.

    37th ranked
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    Under review  ·  873 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  2. full page contact list

    I hate the contact list now being shown on the right side and much prefer the previous full page contact list. Please bring back the full page list or at provide an option to select this version. Also, some of my contacts seem to have "mysteriously" disappeared.

    50th ranked
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    Gathering feedback  ·  129 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. New contact management format - not goodl!

    As of 18 July 2019, you changed the way in which users can administer contact details. The new contact management is confusing and the layout does not give a good overview over contacts. Please return to the old format!

    Joachim Duester

    66th ranked
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    Gathering feedback  ·  38 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  4. the new format of contacts is totally broken

    i noticed you have changed contact, instead of pop up window, you have side bar display now. But it is totally broken. There is no details, i have notes in my contacts also missing. Do you guys have quality control before changing anything????!!!

    90th ranked
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    Gathering feedback  ·  14 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sometimes the SAVE button won’t light up to be able to save the changes in the address book

    It used to work with the older Yahoo formats. "If it aint broke, don't fix it!"

    2767th ranked
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    6 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Contact list disappeared

    My Contact List has completelty disappeared from my Yahoo Mail. There appears to be no way of getting it back without re-entering all the data again. Please restore as soon as possible.

    685th ranked
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    12 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  7. At the bottom of the page for each new contact there used to be a spot to "Add to Lists" or Add to Groups"

    Please bring it back. Since you have changed your format, I have NO idea how to add someone to any of my Lists / Groups: Car Club, HOA, Therapy Dogs, Send Slideshows to Hiking Club, etc.

    2767th ranked
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    4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  8. list contact by last name

    I liked the old format better. I also want my contacts like before, especially LAST NAME first

    111th ranked
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    Gathering feedback  ·  36 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  9. 112th ranked
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    Gathering feedback  ·  10 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Alphabetical Order

    In ALL (contacts) the list is in alphabetical order. In LISTS (contacts) the names are in random order. Alphabetical order has been used for hundreds of years to search. It's still the best way.

    189th ranked
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    Gathering feedback  ·  23 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1517th ranked
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  12. It would be good to be able to combine lists together.

    We currently have 6 lists that I made up when I was learning how to use your email site. I would now like to combine them all into one list. I am told there is no way of doing this.

    2767th ranked
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  13. I have lost all my contacts today. There is no one.. What yahoo made with them?

    I have lost all my contacts today. There is no one.. What yahoo made with them?

    998th ranked
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    Information Requested  ·  5 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  14. ABC order by last name for contacts

    I should have waited until I tried what you suggested. I did go back to Basic Mail, sorted the names by Last Name. However, in the list the first name shows up first. The last name should show up, not the first. I'm trying to coordinate 2 e-mail accounts to have the same addresses, this is making it very hard. PLEASE change it back to the way it was originally - Last name, first name.

    Thanks,
    Deanna Ralph

    On Monday, March 23, 2020, 05:19:50 PM EDT, Deanna Ralph <deannaralph@yahoo.com> wrote:

    Thank you for your response. I don't know…

    599th ranked
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    Gathering feedback  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  15. CSV contact import is missing

    Contact CSV export works properly. Unable to locate the "File import" button to re-import them, per: per https://help.yahoo.com/kb/att/new-mail-for-desktop/import-export-contacts-yahoo-mail-sln28832.html
    The import is missing in both yahoo.com and att.net mail accounts.

    809th ranked
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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  16. LOCK DOMAIN

    I ask that the "block domains" feature works again.
    This is sorely missed !!!

    1517th ranked
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    4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  17. I absolute hate your new format. Too few emails are being displayed. Cannot find Contact list.

    Show the contact list. I am not able to find it. Also you are displaying too few emails, on my laptop only five, cannot expand window. I have this new format. How do I go back to the old one?

    4th ranked
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    568 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Our engineers are working on incorporating Contacts into the new format. We appreciate your patience while we work on this.

    In the meantime, you can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the Classic Mail look. You can also access your contacts via https://contacts.yahoo.com.

    Thank you!
    Mail Support

  18. it's been nearly 2 years.............

    ..........and STILL:
    * my lists aren't in alpha order. And have about 60.

    * when I search, I get 6 choices. I have 7000 contacts. Six choices isn't enough.
    * I search for an email address, and I'm told it doesn't exist. BUT when I find an email in a folder with that exact same address, and put the cursor over the address, I'm given the "want to edit it" option. So, yeah, it exists! Maddening!

    Everytime you guys fix/change something, you go backwards. Plz plz give us what we ask for. Why can't you guys put customer satisfaction as…

    2767th ranked
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Issues with new Contacts format

    Many annoyances with the new Contacts format when viewing on a desktop:


    1. Can no longer view Contacts as a full page.


    2. Doesn't show all contacts under each letter. Instead you have to click on "2 more" or "5 more" just to see them all for that letter.


    3. Clicking on a contact doesn't show all the information for that contact. Instead, you have to click on "View more information".


    4. Previously, if the birthday didn't include a year, the Contacts page still showed the month and day. Now, the Contacts page shows birthdays if a month, day, and year were included, but…

    275th ranked
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    Gathering feedback  ·  3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have contacts updated once it's entered.

    When entering a contact and saving it, it does not show up when you type in search window. Although, when you look it up manually it's there... Why? Please fix contacts to work properly!!

    2767th ranked
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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