New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. I'm annoyed with continuously changing my first and last name, there seems to be no updation and it shows someone else's name?????

    Hello, so I'm annoyed with continuously changing my first and last name, there seems to be no updation and it shows someone else's name. Tried changing it lot many times but it shows someone else's name while sending and receiving emails. HELP!!!

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    The Sending Name for the account can only be changed from the desktop web version of Yahoo Mail, and not from a mobile device. Follow these steps below to change it.
     
    In New Mail:
    1. Sign in to Yahoo Mail.
    2. Mouse over the Settings menu icon (Gear) | select More Settings.
    3. Click Mailboxes.
    4. Click on the Yahoo email account.
    5. Enter a new name in the “Your Name” field.
    6. Click Save.

    Keep in mind that other apps may have their own settings for your Sending Name such as the default Mail app on an iPhone or Android. Whatever is in place there will override what’s set up on the Yahoo account. If the wrong name appears on your emails after following the steps above, double-check the settings in the app you’re using.

    Thank you!
    Mail Support

  2. Stop blocking emails from legitimate senders

    You have started blocking emails from a legitimate sender. How can this be fixed, as it is particularly annoying. It is like the postman deciding not to deliver a letter to my house without asking my permission.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Make it stop jumping back to the top of the email while I'm reading my emails!!!!

    Every time I begin typing in an email address, the cursor jumps backward, deleting a letter I've already typed. When I try to correct it, it will take the letter, but moving on, continues to jump back and replace letters. Can't stand this new version.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  4. make an easy way to add people to contacts that i have replied to

    make an automatic way to add people i have recieved an email from to my contacts

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Don’t waste time adding new recipients to your Yahoo Contacts. Let Yahoo Mail do it for you automatically.

    In Yahoo Mail, mouse over the Settings menu icon Small gear icon | select Settings.
    Click Writing email.
    Select Automatically add new recipients to Contacts.
    - You can deselect this option if you change your mind.
    Click Save.

  5. Contacts. I have tried using the new icon for contacts but nothing will open. I really need to see my contact list and am unable.

    I am unable to get to my contacts. Like others the new contact icon doesn't work and your answers to access the info somewhere else either don't answer the question about contacts or don't open at all. I really need to search through my contact list. It is the only way to find someone.

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  6. Correcting phone number of mail recipients

    When mousing over names in the distribution list of an email in the Inbox, a contact card is show. The help files say to mouse over the Options menu (...) but it doesn't exist, so there's no way to update the incorrect information. Please either update the Help Info to correctly show how to update contact info or put the Options menu back on the Contact Card.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  7. fix my inacessible add contact screen

    fix my inaccessible add contact screen

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  8. autofill contacts

    Autofill for the To: line gives all sorts of suggestions which are not in my contact list, then at the end gives what IS in my contact list. I want an option to use ONLY what is in my contact list or at the very least, suggest them first and THEN others that you create.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    You can remove contact suggestions in Classic Mail by clicking on the X next to the suggestion.

    Thank you!
    Mail Support

  9. Not getting emails from cell phone contact

    cannot get emails from contacts cell phone

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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Contacts icon does not work. "To" link for contacts does not work either. How do I add new contacts?

    Contacts icon does not work. "To" link for contacts does not work either. How do I add new contacts?

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  12. Email groups

    I cannot access or edit my email groups. If you cannot fix this, please can we go back to the old system - at least it worked!!!

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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  13. Hello, I m not able to add contacts please help me

    Hello, I m not able to add contacts please help me..

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    Responded  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Unable to add contacts to my yahoo mail account

    Unable to add contacts to my yahoo mail account

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Please note that this product feedback forum is not monitored for technical support issues. For requests such as these please visit our help site at help.yahoo.com.

    Thank you,
    Mail Support

  16. Hello, I can not see my friend's friend's letter sent to me.

    Hello, I can not see my friend's friend's letter sent to me.

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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Yahoo Contacts not available for several months

    When I am trying to access new yahoo mail contacts, it's automatically opening another page and switching to classic yahoo mail but Yahoo Contacts not appearing. Showing "Yahoo will right be back, thank you for your patience. Our Engineers are working quickly to resolve the issue". This is occurring for several months and I am not able to access Contacts to create, edit or delete contact in Yahoo mail.

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  18. Allow me to manage my contacts! When I DELETE email contacts I want them to STAY deleted!!

    I have over 1,000 email contacts. I use about 100 of those. I have deleted the ones I don't use many many times and they continue to return. Every Craig's List Crazy, people I haven't contacted in many years - they all keep returning to my active Contacts list.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    This is usually due to a syncing issue with another device that accesses the account, like a smartphone. Remove the account there, delete the duplicate/unneeded contacts, and then re-add the account.

    Thank you!
    Mail Support

  19. Unable to open contacts icon for importing .csv file. Get popup message "Our Engineers are trying to resolve this problem".

    Unable to open contacts icon for importing .csv file. Get popup message "Our Engineers are trying to resolve this problem".
    How long does it take for your qualified IT Proffessionals to rectify this situation?
    A week or a year or couple of.........?

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