New Mail



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  1. Contacts. I have tried using the new icon for contacts but nothing will open. I really need to see my contact list and am unable.

    I am unable to get to my contacts. Like others the new contact icon doesn't work and your answers to access the info somewhere else either don't answer the question about contacts or don't open at all. I really need to search through my contact list. It is the only way to find someone.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  2. Correcting phone number of mail recipients

    When mousing over names in the distribution list of an email in the Inbox, a contact card is show. The help files say to mouse over the Options menu (...) but it doesn't exist, so there's no way to update the incorrect information. Please either update the Help Info to correctly show how to update contact info or put the Options menu back on the Contact Card.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. fix my inacessible add contact screen

    fix my inaccessible add contact screen

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  4. autofill contacts

    Autofill for the To: line gives all sorts of suggestions which are not in my contact list, then at the end gives what IS in my contact list. I want an option to use ONLY what is in my contact list or at the very least, suggest them first and THEN others that you create.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    You can remove contact suggestions in Classic Mail by clicking on the X next to the suggestion.

    Thank you!
    Mail Support

  5. Not getting emails from cell phone contact

    cannot get emails from contacts cell phone

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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  6. We're glad you're here

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Contacts icon does not work. "To" link for contacts does not work either. How do I add new contacts?

    Contacts icon does not work. "To" link for contacts does not work either. How do I add new contacts?

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  8. Email groups

    I cannot access or edit my email groups. If you cannot fix this, please can we go back to the old system - at least it worked!!!

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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  9. Hello, I m not able to add contacts please help me

    Hello, I m not able to add contacts please help me..

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    Responded  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Unable to add contacts to my yahoo mail account

    Unable to add contacts to my yahoo mail account

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Please note that this product feedback forum is not monitored for technical support issues. For requests such as these please visit our help site at help.yahoo.com.

    Thank you,
    Mail Support

  12. Hello, I can not see my friend's friend's letter sent to me.

    Hello, I can not see my friend's friend's letter sent to me.

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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  13. Yahoo Contacts not available for several months

    When I am trying to access new yahoo mail contacts, it's automatically opening another page and switching to classic yahoo mail but Yahoo Contacts not appearing. Showing "Yahoo will right be back, thank you for your patience. Our Engineers are working quickly to resolve the issue". This is occurring for several months and I am not able to access Contacts to create, edit or delete contact in Yahoo mail.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow me to manage my contacts! When I DELETE email contacts I want them to STAY deleted!!

    I have over 1,000 email contacts. I use about 100 of those. I have deleted the ones I don't use many many times and they continue to return. Every Craig's List Crazy, people I haven't contacted in many years - they all keep returning to my active Contacts list.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    This is usually due to a syncing issue with another device that accesses the account, like a smartphone. Remove the account there, delete the duplicate/unneeded contacts, and then re-add the account.

    Thank you!
    Mail Support

  15. Unable to open contacts icon for importing .csv file. Get popup message "Our Engineers are trying to resolve this problem".

    Unable to open contacts icon for importing .csv file. Get popup message "Our Engineers are trying to resolve this problem".
    How long does it take for your qualified IT Proffessionals to rectify this situation?
    A week or a year or couple of.........?

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  18. cannot access mail contacts

    I am not able to see my saved contacts in yahoo mail.It is throwing error message stating that "Yahoo will be right back and our engineers are working to resolve this issue" . Please fix this issue as soon as possible.I am seeing this error message for so long.Because of this i am not able to import or export email contacts to my mobile. So please fix it asap.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  19. When I try to access my contacts it opens the older version of mail in a seperate browser window

    When I try to access my contacts it opens the older version of mail in a seperate browser window

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Currently, Contacts are only available in Classic Mail until the new version is completed. This is expected behavior.

    Thank you!
    Mail Support

  20. Can't remove contacts from drop down list of contacts when creating emails

    For the last month or so, I've noticed that when you try to remove a contact from the contact list while creating an email, the opeartion doesn't work properly.

    When you click "remove", the list will instead leave the letter you start with.

    For example:
    1) you have template email
    2) you use the letter A in "to" list
    3) autopopulated email contact list appears
    4) you attempt to click cancel on first email (ex: abcdefg@email.com)
    end result =
    to: A

    I'm currently using various versions of Firefox as my web browser. (Seen this on 3 different computers)
    I…

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    The best thing to do would be to type/paste the whole address before cancelling the autosuggest window.

    Thank you!
    Mail Support

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