New Mail
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127 results found
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Filters need a mailbox selection so it only works on the correct mailbox. I have 3 and it only works for 1 of them.
Filters need a mailbox selection so it only works on the correct mailbox. I have 3 and it only works for 1 of them.
Hi there. If filters aren't working properly or emails aren't sent to the correct folder, there may be issues with your filter settings. All emails go through the spam filter before going through other filters. If your emails aren't in the correct folder, check your spam folder first. More details here: https://help.yahoo.com/kb/fix-issues-yahoo-mail-filters-sln27270.html
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sync all folders in email so we can access all emails
on my mobile app I've created other folders to sort my mail but if i use a browser on my laptop i can't access them at all
Hi there. Please make sure the folders you created on non-Yahoo email apps are also saved on the server, not locally in the app. I would recommend reviewing the app's settings or contact the app's support.
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How do I confine search to current folder?
Is there a way to search only within the current folder, for example search INBOX only for mail from:(keyword)?
Hi there,
In the search bar, you can click on the drop down from ''Search in'' and select ''Inbox'' instead of 'All mail''.
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cartella views
Salve, non trovo la cartella views con gli allegati (doc,foto). Come faccio ad attivarla? Grazie
Hi there,
Some Yahoo Mail features are temporarily unavailable. This is to respect new rules for messaging services in Europe. We’re working to bring them back. Thanks for your patience.
More details here: https://uk.help.yahoo.com/kb/SLN35626.html
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I just logged in my very old yahoo mail account only to find all my emails gone, every box is empty, how do we restore the old emails? how c
I just logged in my very old yahoo mail account only to find all my emails gone, every box is empty, how do we restore the old emails? how can we restore the data now.. its pathetic
Yahoo Mail maintains the content of your mailbox as long as it remains active. Sign in to your mailbox at least once every 12 months to keep it active. Content deleted from an inactive mailbox can’t be restored. More info here: https://help.yahoo.com/kb/empty-mailbox-yahoo-mail-sln29338.html
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All the folders are empty!
I just logged in my very old yahoo mail account only to find all my emails gone, every box is empty, how do we restore the old emails? how can we restore the data now.. its pathetic.
Yahoo Mail maintains the content of your mailbox as long as it remains active. Sign in to your mailbox at least once every 12 months to keep it active. Content deleted from an inactive mailbox can’t be restored.
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WHY ARE YOU EMPTYING MY DELETED ITEMS AFTER ONLY 10 DAYS
It's 9th September. I tried to go back into my deleted items and re-look at an email from 28th August and it's GONE. WTF. When did you suddenly start doing this. Please restore my deleted items until I decide to delete them or at least don't rip out deleteds from the last day of the month on the first of the next month. This is ****. I just re-read an email in my Microsoft LIVE email account from 11th Jan 2021. Are these stupid decisions made by little kids?
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days. -
Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?
Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?
Hi there. Yahoo Mail does not provide a “read/return receipt” feature. To confirm that your recipient has received and/or read an important message, we suggest asking them to confirm receipt by sending you a reply. More info here: https://help.yahoo.com/kb/email-receipt-yahoo-mail-sln3386.html
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retrieve old emails from trash
why would you automatically delete emails that are sent to the trash? I am in search of an important email from march and I cannot see any emails in my trash past July 1. How can I retrieve an old email that I put in the trash, but that I did not delete from the trash?
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
- Trash deletion frequency – Trash is deleted after 7 days.
-Spam deletion frequency – Spam is deleted after 30 days.
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i lost one of my folders
yahoo help keeps giving me my lost emails. who can help?
If any of your emails have been deleted or gone missing in the last 7 days, submit a restore request and we’ll do everything we can to try and recover your lost messages. Here’s how: https://help.yahoo.com/kb/recover-lost-deleted-emails-sln2552.html
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Received yahoo! emails being placed in sent folder but I didn't send them?
Received yahoo! emails being additionally placed in sent folder but I obviously didn't send them 'cause they've only been only received...
Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised: https://help.yahoo.com/kb/recognize-hacked-yahoo-mail-account-sln2090.html
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QUIT DELETING MY TRASH!!!! I will do it MYSELF - I often refer back to deleted items
QUIT DELETING MY TRASH!!!! I will do it MYSELF - I often refer back to deleted items
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days. -
Please restore my emails
All the emails in my sent folder have disappeared overnight. Please restore them as the history they contain goes back more than 20 years. I have not deleted anything from my sent items. I have tried to report this issue by submitting a request, but there is no way to explain the specifics. Please help, my emails are important to me. Thank you.
Hi there! Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
Hope this helps!
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Emails deleted
Everything is gone... all gone... all the love letters from my to-be-husband... emails from my now-deceased mother... a decade or more of my life... deleted.
And no warning, no restore options... just purged. Why do this with no notice?
I stayed loyal through all these years, even when everyone said Gmail was infinitely better. I hated the inbox makeover, but still stuck with Yahoo.
Now this? It's the last straw.
Google may be an evil monopoly, but Yahoo deserves to go out of business for this.
Hi there! Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
Hope this helps!
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What happened to spam? None in days. Some good mail goes there too.
Why is there no spam email? None in over a week. How can I be sure no good emails are going there when it doesn't come anymore?
If you find emails in your Spam folder that don’t belong there, you’ll need to mark the messages as "not spam’. Here’s how: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
Also, sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you’ve created to make sure your messages are correctly organized: https://help.yahoo.com/kb/filters-organize-yahoo-mail-sln28071.html
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search emails
How do I search for emails within a specific folder? I could do it within the old Yahoo! inbox.
If you need to find an email fast, searching your mailbox is the way to go. Enter simple search terms in the search bar or locate hard to find items using Advanced Search.: https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html
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keeps deleting emails that I haven't read
When going through my emails I always mark as read before deleting them. Have noticed more and more emails being sent to trash that I haven't read, but have seen in my inbox. No idea how they are getting there. Really frustrating as I have to go through my inbox and trash folders just to make sure I've not missed anything. Will have to move to Outlook. They don't seem to change format ever 2 minutes and I don't have this issue there
Please check the filters on the account to make sure there isn’t one set up that might make your emails go to the trash folder: https://help.yahoo.com/kb/SLN15994.html
In case you do not have any incoming mail filters set-up on your Yahoo account, please check the incoming mail filters, and junk mail filter, in the mail applications that you are using (e.g. Outlook, Mac Mail, Windows Mail, Thunderbird, mobile email application).
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Old mail
I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!
If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.
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Sort by size would be a great addition
Sort by size would be a great addition
Hi there,
Thank you for the feedback. We will be sure to pass this along to our Product Team for review and future consideration in new releases.
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You win - I cannot work with this ****** client any longer - Yahoo Mail sucks the life out of me
I give up - you win. You lose a customer. I've been using Yahoo Mail for 15 years .. and every year you guys ***** around with it and make it worse. I see hundreds of messages telling you how badly you rmail system sucks - and you do nothing
I just lost 2000 messages because your "Move" option does not move anything - and your "Delete" option does not move messages to the Trash. I don't know WHERE moved or deleted messages go but it is NOT to a chosen folder or to Trash
I will next try to…If you have recently lost mail within the last 7 days, you can request a mail restore. More information can be found here:
https://help.yahoo.com/kb/new-mail-for-desktop/recover-lost-deleted-emails-sln2552.html
Thank you!
Mail Support
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