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126 results found

  1. spam folder in yahoo android app has disappeared

    in the app (android), the spam folder can not be accessed: proposed folders are
    - inbox
    - draft
    - sent
    - archived
    - bin

    but no spam folder

    it is MANDATORY to get this folder accessible , to check sometime if importatn mailed have not been moved to spam

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    0 comments  ·  Folders  ·  Admin →
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    Responded  ·  Product Support responded

    Please try uninstalling and reinstalling the app. If the issue persists, please send a feedback directly from the Yahoo Mail App: tap on your profile image on the top left corner > Give Feedback.

  2. get it to work today - disappearing read email in Outlook and....

    Sorry if this is the wrong place but I can't find a means to supply feedback to Yahoo though I have already to Microsoft. Below is a copy of what I have sent to Microsoft. It started on Tuesday the 22nd..

    "Outlook 2016 and ymail - mail downloaded read then disappears from client and server.
    I'm having some serious problems with my Ymail email. After downloading and reading them they disappear from my inbox in Outlook AND via webmail...

    I use IMAP, no filtering, no mail forwarding, only one mail rule in Outlook and it is not to blame, there…

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    0 comments  ·  Folders  ·  Admin →
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    The issue should be fixed. If you’ve verified that your account is working outside of the app and you’ve checked the other possible solutions, then there’s something wrong with the app you’re using. The app manufacturer may have additional troubleshooting steps to try. Alternatively, you can use a different third-party email app.

  3. where are current emails when searching for a specific person's email

    You as of today show only june and earlier, nothing since.

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    1 comment  ·  Folders  ·  Admin →
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    Responded  ·  Product Support responded

    When searching please make sure you have the Option “Date: newest on top” selected under the Sort menu. If the issue still persists try clearing the browser cache and cookies or try using a different browser.

  4. This morning, Wed 10/9.....emails won't go into folders

    I've tried dragging. I've tried assigning. I refresh the page, and try again. My goodness. A NEW ISSUE that Yahoo hasn't had in 20 years is now present. What a mess. But, tell you what, keep on messing with the app and the new logo. That'll make your customers happy. Yep. No doubt.

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    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists try using a different browser.

  5. SPAM

    Since Yahoo has the habit of flagging my legit mail as spam (50% of what get flagged as spam is not), I need to know when I have new items in my spam folder. The IOS app does not let me view the SPAM folder anymore. It is is new change. You need to let users view the SPAM folder on the app.

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    Responded  ·  Product Support responded

    Please download the Yahoo Mail app or use a desktop computer browser to access your mail.

    The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

  6. Yahoo Mail for iPad OS 13.1.1

    I just upgraded my iPad OS to 13.1.1, and I no longer have access to my folders. I only see the inbox, with no visible way to get to the folders. I've clicked on every available button with no luck.

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  7. When I forward an email, the original automatically goes into the "Trash" folder. I want the original email to stay in my "Inbox" folder.

    When forwarding an email, the original goes into "trash." The original email should stay in the "Inbox."

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    Responded  ·  Product Support responded

    Please try using a different browser. If the issue persists, make sure you do not have a certain setting on a third party email app.

  8. Every time I click on an item in my inbox, you move away from it

    I think you need to have your folks actually try using your e-mail. Am tired of trying to select items, then I cannot even see what I selected, since obviously know better as to what I am thinking. I am seriously looking for a new email service, since yours basically ****

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  9. Record the steps of moving an emails to a specific folder and convert that into Filter rule

    Record the steps of moving an emails to a specific folder and convert that into Filter rule

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    2 comments  ·  Folders  ·  Admin →
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  10. Why can't I move my subfolders to another folder in my Yahoo mail?

    Why can't I move my subfolders to another folder in my Yahoo mail? Is this option no longer available because of Yahoo helping Hillary when she tried to delete all of her emails?

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  11. "Unread" Folder

    I pay for yahoo email. In the new Yahoo the folder "Unread" is a problem. Every time I open mail in it, that email disappears from 'EVERYWHERE". Please HELP!!!!!!!! I have searched the internet for a long and cannot find the problem mentioned anywhere. Please fix this issue or I will completely stop all my yahoo email and go to gmail.

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  12. How to add a folder between Inbox and Trash for easy of finding

    I want to add a folder after INBOX so I see it faster. How does one do this?

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    Thanks for contacting us.

    At the moment, this feature is not available. You cannot create a folder between Inbox and Trash. All the folders that you create, are situated at the button of the email. We will pass along this feedback to the appropriate team for review.

  13. folder name hidden

    Two Problem with new version which i am facing.

    1. I can't see full folder name.
    2. Option to create filter by selecting the mail is not there in new version.

    Yahoo need to fix these two issues.

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    0 comments  ·  Folders  ·  Admin →
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    Thank your for your feedback about the folders in the New Yahoo mail. We will pass along your feedback to the appropriate team.

    To create filters in Yahoo Mail, go to Settings-More settings-Filters.

  14. please return my old correspondence

    Recently I went into my mail and found out that all my old letters were deleted, the mail was completely empty, like new, I would like to know the reason

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    0 comments  ·  Folders  ·  Admin →
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    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via yahoo.com or the Yahoo Mail app to avoid this issue.

  15. In the new yahoo mail, I can't see the Trash folder. News emails land in this folder

    In the new yahoo mail, I can't see the Trash folder. News emails land in this folder

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  16. can't create new folder in new yahoo email

    can't create new folder in new yahoo email,,,,why so stupid a way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!???????????????????????????????????????????????

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  17. Pls Show Number of Emails in Trash & Spam Folders

    Hi, This is an important feature that all emails have, such as Gmail and Outlook.com and you used to have. Please display the number of unread emails in Spam and Trash folders. Thanks!

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    18 comments  ·  Folders  ·  Admin →
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    Responded  ·  Product Support responded

    Hi there,

    If you mouse over the folder name, it will display the number of messages in the folder.

    Thank you!
    Mail Support

  18. Hi, I have not logged in in a long time but all my emails have been erased. Can you please help me?

    Hi, I have not logged in in a long time but all my emails have been erased. Can you please help me?

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  19. You should add the option on Yahoo! Mail to report phishing scams like they have on microsoft hotmail!

    You should add the option on Yahoo! Mail to report phishing scams like they have on microsoft hotmail! They have the option on there to report phishing scams in the junk mail folder. You should add the option to report phishing scams in the spam folder on Yahoo! Mail!

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