New Mail
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288 results found
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LOGGING IN/ON
Check on your web site.Soon you may/or become the poorest /worst site in the world.This is because,just logging in your site is like somebody is opening the door to ****.Why should i take 1hr trying to loggin?
Please try some basic troubleshooting by following the steps in this help article: https://help.yahoo.com/kb/SLN2891.html
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I am not receiving any email.
I am not receiving any email.
Not getting the emails you expect is frustrating. Use these steps to identify if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/new-mail-for-desktop/emails-arent-received-yahoo-mail-sln28074.html?impressions=true
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Main screen keeps increasing and decreasing size
Looks like this issue was reported in 2018: The main email page keeps refreshing causing the screen to enlarge and shrink repeatedly in short interval periods. Most annoying and sometimes causes a mis-click on an email when screen is refreshing. Ugh.
Please try clearing the browser cache and cookies. Should the issue persist try using a different browser.
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spam filter & block feature not working
THe block spam & delete all future emails feature is not working. If I try the delete them & then they come back in seconds. The number of spam emails is outrageous! Please upgrade the filters & blocking features
For more information on how our Spam filtering works and what you can do about it check out this post:
Thank you!
Mail Support -
Where did you put my Contact Groups? I need them for XMAS tipping!
I use my Contact groups often, BUT PARTICULARLY for XMAS tipping! Please bring them back ASAP! It's December 10th!
Hello there,
To insert a contact group in a new email, please begin to type the group’s name in the ’’To’’ field and the contact list should populate. Then select the group.
Thank you!
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what has happened to the emails?
My emails have changed I cannot see who sent them until I open them. This is not acceptable!!
Please try clearing the browser cache and cookies. If the issue persists, we recommend using a different browser.
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Attachement Issues - virus (Recieved emails from Yahoo in the past regarding this)
I have a problem with my account and believe this is due to a virus. I have tried to report this through your 'help' section but I'm unable too. No-one to report it to only a list of trouble shooting ideas for common problems. I need this malware removed - I am unable to view previously sent attachements ect.
Yahoo takes curiosity seriously, we scan each attachment. We do recommend you exercise caution when opening and viewing attachments. We also recommend getting an anti-virus and scanning the computer or laptop.
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Delete key on my keyboard no longer works reliably to delete messages
Yahoo Mail used to let me delete messages from my inbox by hitting the delete key on my keyboard, rather than clicking on Yahoo's delete button. Recently this has stopped working all the time. Sometimes it still works when I hit delete once, sometimes it works if I hit delete multiple times, and sometimes it doesn't work no matter how many times I hit delete. Can you please restore the previous functionality? Having to click on Yahoo's "delete" button is more cumbersome than just hitting the delete button on my keyboard.
Could you please try using a different browser and see if the same issue occurs?
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Same issues as others' comments. I hate your new format. Slow file upload, whenever I drag photos in my email it doesn't upload as file.
HATE YAHOO MAIL. BRING BACK THE OLD ONE
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
New Yahoo email is nonfunctional, please return to the old version
New Yahoo email is nonfunctional. I have NOT been able to use my email since the "mandatory" switch, last week. If I didn't have so much business related emails stored in my Yahoo email, I would just get rid of this service altogether. This is truly sad....seeing that I have been using yahoo for close to 20 years....I have never been this dissatisfied with Yahoo EVER....until now
If you still find that the issue is happening in New Mail, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Push notification
I am using third-party mail applications on my android phones. Those apps indicate that Yahoo mail doesn't provide push notification service att all.
Hello there. We recommend using the Yahoo email app, more info here: https://help.yahoo.com/kb/SLN26439.html
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my mail is not displaying correcrtly
my mail is not displaying correctly fix it
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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larger reading area..smaller ad area..the ad takes up room and cuts into reading the message
larger reading area..smaller ad area..the ads take up to much room,cutting off the message
Here’s how to remove or block ads in Yahoo Mail: help.yahoo.com/kb/SLN15803.html
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Clearing History
When clearing the History to Span & Regular E-mails, when the bar shows up, is it not suppose to do something that shows that the History for each are being deleted because it does nothing. I can't tell if it actually deleted or not. Please fix or go back to the original way of clearing. At least I can see that ALL have been deleted and not still stored in the mailbox.
We recommend using a different browser like Chrome or Firefox. Internet Explorer is no longer a supported browser.
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what causes yahoo to freeze up, email and yahoo---why when deleting one email it goes and deletes 1 or 2 more
what causes yahoo to freeze up, email and yahoo---why when deleting one email it goes and deletes 1 or 2 more
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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Frustrated
I have tried to find an email address to send yahoo cloned phishing emails and all I get is a useless expert system which does not help.
Even this feedback is pretty poor as it leads the user.I do not have tome to go round and round in circles looking through things I can fix myself.
Hello there. Please mark scam and spam emails as Spam, these reports will go to a specialized team that will take appropriate action against them.
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my yahoo not working, correct password, says invalid, correct mobile phone, uh ah, correct email, not working, kindly please fix it, you're
my yahoo not working, correct password but invalid, correct mobile phone, uh ah, correct email, not working, kindly please fix it, you're wasting my time to login to my account grrrr
We do not handle account-related information through this forum since it was designed for feedback. Please use the Contact us form on the help pages (help.yahoo.com) in order to get in touch with one of our support colleagues.
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searching
I am moving away from Yahoo slowly due to the lack of robustness from the search results. I am copying and pasting exact email addresses that I am looking for FROM AN EMAIL IN MY INBOX and it won't show up. Also need to be able to search across ALL mailboxes. Like if I accidentally deleted an email (always).....searching should find it. This account was my very first email address, and therefore has sentimental value. There is also tons of history in this account but I CANNOT ACCESS IT because the search feature is useless, which means this account is…
You can find additional search support here: https://forums.yahoo.net/t5/Features-and-settings/bd-p/features-settings
Thank you!
Mail Support -
Allow documents to be attached
Yahoo has not been working for days. Each time I try to attach a document, it gives me an error message. I am going to use Gmail instead. At least then I can attach documents.
Please follow the steps in the last part of this help article: https://help.yahoo.com/kb/sln28057.html
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The new mailbox I was forced to use has a serious problem, it flickers on and off each time I move the mouse to do any action.
It is upsetting to use..it flickers on and off at all times, each time I move the mouse to type, look at an email or ANYTHING the screen goes off and on and off and on. This is a serious problem and I will change to another mail provider unless I can have the previous settings restored.
Please try the following:
-clear browser cache and cookies
-update browser
-if the issue persists, try using a different browser
- Don't see your idea?