New Mail
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329 results found
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Cannot create disposable email address BASE NAME for domain .co.in
Users with domains other than .com are unable to create a disposable email address BASE NAME. It keeps on saying not available for n number of suggestions which come up. Any of which you click will return back as not available.
When creating a new basename, make sure there are no capital letters or special characters in the name. Otherwise, if you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Keep in mind that that new addresses will be created as .com.
Thank you!
Mail Support -
add email
I have a Yahoo account and corresponding E-mail address. Have had it for year. Now I wish to add a new E-mail address and am unable to follow your guidelines that allows me to do so. Am I allowed to have an auxiliary E-mail address on Yahoo or not ???
It’s no longer possible to create an extra email address, however, you can create disposable email addresses, that act as an alias to your real email for additional privacy and spam control: https://help.yahoo.com/kb/mail-for-desktop/sln16026.html
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Years ago, I purposefully separated my AT&T email account from some Yahoo email account, which I don’t have and don’t want. Why are they ba
Years ago, I purposefully separated my AT&T email account from some Yahoo email account, which I don’t have and don’t want. Why are they back together again? How do I get them separated again?
I just started to having to log onto my email twice. I log onto AT&T then I have to log onto Yahoo. Why did this just start happening? When are you going to fix it so I just log onto AT&T one time and go to my email?
Speaking of email, why is everything so spread out all over my screen with so much empty space?…
To get in touch with AT&T to unlink your account, please go here: https://help.yahoo.com/kb/sln25426.html
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Disposable addresses
Recently I have tried to add disposable addresses to my account. However the account software has changed my default email address from pns2sw-??.co.uk to pns2sw-??.com. If I use that then when I try to send a mail to that address it does not appear in my in box. I would like to return to using the .co.uk address, but I cannot find a way to do this.
We no longer offer location-specific domains. All new addresses, including disposables, are created as .com.
Thank you!
Mail Support -
Stop making changes that force things on people
Block addresses no longer works and viewing raw messages only works if you open the email. The whole point to viewing the raw message is to track who the email is coming from WITHOUT OPENING IT!! If it is spam than the spammer knows you opened the email. HOW CAN YOU IMPROVE? Stop forcing things on people!!! As you can see by all the feedback, few people wanted these changes you have imposed against the will of the people.
Hi there,
To view the raw message without opening the mail, check the box next to the message you wish to view, then click on the ellipsis (three dots) at the top of the message plane (next to “Spam”. From the dropdown menu, select “View raw message”.
Thanks,
Mail Product Support -
There need to be a setting preference you can select to delete all emails past 10 days, so you don't have 9,999 plus emails. its ridiculous
Put a setting preference in to let us choose to delete all emails read or unread that is over 10 days old, so when I log in, my freakin inbox doesn't say I have 16,057 unread emails. its freakin ridiculous. Plus you should be able to delete all inbox emails, at once, just like the trash & spam.
Check our article on how to delete multiple emails in Yahoo Mail: https://help.yahoo.com/kb/SLN16015.html
Thank you!
Mail Support -
Profile Picturs
Ok, why is it so hard to put a profile picture on my account ??
This should be a simple fix ! what's going on ? someday i would like to be able to upload a profile pictureYou can follow the steps here to add a profile picture to your account:
https://help.yahoo.com/kb/account/sln25611.html
Thank you!
Mail Support -
Multiple yahoo emails available to view under one account
Ability to be able to view or manage multiple YAHOO emails under one general email account. You have the ability to view other server emails (google, outlook) but you can't add an additional yahoo email.
You can use the Account Switcher to “link” Yahoo account together:
https://help.yahoo.com/kb/account/sln6885.html
Thank you!
Mail Support -
signing in
Every time I clean my computer, I need to sign in.
When I sign in, the drop down shows many email addresses, it doesn't show my yahoo address.
If you’re clearing the cookies, saved form data, etc. from your web browser, then you will need to sign in again, as this information is saved withing your browser settings.
Thank you!
Mail Support -
Filters don't save location of where to PUT each filter you add
Filters don't save location of where to PUT each filter you add. No matter how many times I go into settings --> filters and adjust where the filtered mail can go it ALWAYS reverts BACK to my inbox! What is the point then?? This alone will make me move to another email platform.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
can't change email font permanently.
Have to select all text then change font for each email. I want to set it to use the same font everytime I write a frick'n email.
To permanently set the font style/size, you’ll need to change it form your Mail settings and not the compose window.
If you find that the settings aren’t saving, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
French version
Yahoo changed to English and I can't get my French version back. I tried to reach the company but nobody answers. I think of closing my yahoo account.
If your language changed suddenly on the account, you can contact us via the Help pages or Forums to get it changed.
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
THE CITIES YOU SHOW FOR THE NEAREST TIME ZONE LOCATIONS ARE OVER 1,000 MILES FROM ME. i LIVE IN THE SOUTH, BUT i NEVER SAW A CITY NEAR ME.
WHY ARE NO SOUTHERN CITIES LISTED TO CHOOSE FROM WHEN SETTING MY TIME ZONE? i LIVE IN THE SOUTH, AND THE CLOSEST CITY FOR ME TO CHOOSE FROM WAS IN CALIFORNIA, WHICH IS NOT IN MY EASTERN STANDARD TIME ZONE. i DON'T UNDERSTAND THIS. THE CLOSEST BIG CITIES NEAR ME FOR EASTERN STANDARD TIME, ARE ATLANTA, GA. AND KNOXVILLE, TN. PLEASE EXPLAIN. THANK YOU.
Double check the location of the IP address you are connected to. If correct, you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I do not have a settings gear in new yahoo mail
Can't get to Settings in Yahoo Mail. No "gear" on Mail page, No way to get to Filters. Please fix.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
where is the settings menu
where is the settings menu
Hi there,
You’ll find the settings menu in the upper right corner of the screen. Note, depending on your screen resolution, you may need to scroll horizontally right to see it.
Thanks!
Mail Support -
Is there a setting to notify me when a recipient opens an email?
Is there a setting to notify me when a recipient opens an email?
Hi there,
Thank you for your question. This feature is not available, as some users are concerned about its impact on their privacy.
Thanks,
John -
Every time I open Yahoo mail, I get ONE CLICK AWAY FROM YOUR UPGRADED INBOX
Every time I open Yahoo mail, I get ONE CLICK AWAY FROM YOUR UPGRADED INBOX. Really? Please fix this. Please.
You’ll see this note if you’re using the Classic version of Yahoo Mail. Once you click it, you’ll be taken to the newest version.
Thank you!
Mail Support -
give us back all the Setting Options
this newest email took away the Settings Options, and the disposable address controls and the blocked address controls. That is a breach of contract, because we have paid for those features, and rightfully depend on those. Please give these back ASAP.
Those settings are still available in Yahoo Mail. They are in the Settings or More Settings section (depending on what version of Yahoo Mail you’re using.)
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If this issue still persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
If yahoo is not going to block the email addresses of the spammers why have that feature, its wasting our time
do it or take down this so called feature thats not working
You can mark these emails as Spam as opposed to blocking them. Because spammers can use a near-limitless number of addresses, it’s virtually impossible to block every one. Marking an email as spam not only blocks the sender but also logs the IP address it came from. Too much spam from a given IP and it can get blocked.
Check out this post for more info:
https://forums.yahoo.net/t5/Tips-and-tricks/Why-did-email-go-to-spam/m-p/545606#M12
Thank you!
Mail Support -
spam filters
The spam/junk filtering algorithm should be increased more, as it's becoming difficult to filter spam/junk emails using the server rule option.
For more info on how Spam filtering works and what you can do about it, check out our post below:
Thank you!
Mail Support
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