New Mail
487 results found
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how do i get full featured mail. I don't have a gear icon to change.
I don't have a gear icon in the top right corner
Your computer or browser settings could make it difficult to use Full-featured Yahoo Mail. If your system doesn’t meet these requirements, you’ll be automatically switched to Basic Mail for better performance. More details here: help.yahoo.com/kb/SLN15090.html
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Eliminate the link preview when writing a email
The preview is very annoying and in my opinion unnecessary. I have already turned it off in settings but it keeps popping up. Please eliminate this feature or at least fix so when it is turned off it doesnt show up at all
Thanks for reaching out. Please go to “Settings” – “More Settings”- “Writing email” and make sure that the “Automatically generate a preview of links” box is unchecked. Thanks!
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I don;t want to have to put in an account key everytime I sign in. My husband and I set up a joint account...
I don't want to have to sign in with an account key everytime I log in. My husband and I set up a joint "family" email that we use for the kids' activities, school, joint bills and rewards programs (think promotional % off emails and coupons as well as our amazon prime, etc.) This account key thing can only be linked to one phone at a time so it royally messes up our system. Especially when you have to wait. We already have a password...I don't need yet another layer or more complication in our lives. It's super annoying.
Hi there,
We recommend account key as a more secure form of verification but we recognize that it may not be convenient for everyone. Please note that you can disable account key and return to password sign in. Please see the steps to do so below:
Manage Account Key from a web browser
- Go to the Yahoo Account security page.
- By “Yahoo Account Key,” click Manage.
- Click the toggle to the right of any device you want to turn on or off.
- Optionally, click Disable Account Key at the bottom of the screen to switch back to a password.Manage Account Key from a Yahoo mobile app
- From your Account Key enabled app, tap the Menu icon Image of the side menu icon.
- Tap the Account Key icon Image of the Account Key icon..
- Tap Manage Account Key.
- Tap the toggle to… -
HKEC
Why is HKEC on my account? I have never signed up for it nor did I change my settings to APAC. I have changed my password a number of times but for some reason, I cannot remove HKEC from my account and I can not change the region setting back to North America. Additionally, I believe Yahoo has a security issue. Even after changing my password I still get login alerts from other regions. Thankfully I have 2 step varification enabled.
Thanks for reaching out. First, please try clearing your cookies cache and history. Then, if you are using a VPN, try switching connections.
Also, make sure to check this article: https://help.yahoo.com/kb/sln2080.html
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Creating mailbox with different domain name extension. Using email alias not working.
You can create an email alias, by going to mail.yahoo.com-Settings-More Settings-Mailboxes-Email alias.
This solution was not working. Gave me error of "sorry ******.com is unavailable"
Even though, I can login by using *****@yahoo.com, but no mailbox for "com" only "ca" mailbox.
Thank you
You’ll need to create a different email alias.
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The font size of the mail remains unchanged even though the settings are on Large. How do we fix that?
We tried your suggestion of Control and + key and it did nothing!
Please try clearing cookies, cache, history and footprints and change the font again. To do so, please go to https://help.yahoo.com/kb/sln27196.html
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How are you doing? wont edit out of signature
A question appears in my signature which I did not put there and I cant get rid of the question. What can I do about this?
Thanks to contacting us. Please try clearing your cookies, cache and history and also make sure to update your browser. After that, please check this article for more info: https://help.yahoo.com/kb/sln28060.html?redirect=true
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Yahoo has become less user-friendly - what's going on?
Please return to the old format - I didn't ask for my account to be changed. I can't find my Contacts or how to add a New Contact
To open your Contacts list, please click on the Contacts icon form the right side of the Yahoo Mail page.
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Need to be able to delete connected email addresses from "mailbox list"
Why can I add emails to my "mailbox list" but not delete them from this list? This went wonky and now emails to each account are being sent to all connected accounts and the recovery account!! What a time consuming mess.
You can remove a mailbox , by going to a laptop/desktop computer, click Settings-More Settings-Mailboxes, click the account whose mailbox you want deleted from the current list, then on the right menu that opens, scroll down and click ‘’Remove mailbox’’.
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My yahoo email has been linked to another persons facebook account.
My yahoo email has been linked to another persons facebook account.
You can unlink social media from your account, here’s how: https://help.yahoo.com/kb/SLN25582.html
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I've turned off notifications in my settings but they keep coming... stop it!
When a user turns off pop up notifications, actually make them stop popping up!
Click on the security lock next to the HTTPS line in your browser’s address box, and select ‘Block’ next to the Notifications.
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Yahoo finance premium subscription
long time ago, i opened the junk yahoo email account but by mistake i setup a country other than usa though i lived in usa. due to this, i was not able to register for yahoo finance premium. i sent multiple emails to yahoo finance help and none of them helped yet to changed the account country settings. no one gives clues how to change this. it used to be yahoo id card and change account settings in the past, but not any more. i cannot change account regional settings. i really hate verizon not helping the yahoo customers and…
Whether you need to edit the name on your account, or update your account recovery information, we’ve got you covered. Here’s an article that may help you: https://help.yahoo.com/kb/account/update-yahoo-account-info-settings-sln27853.html?impressions=true. After that, if your settings were updated, learn more about the Yahoo Finance Premium subscription: https://help.yahoo.com/kb/finance-for-web/started-yahoo-finance-premium-sln29117.html?impressions=true
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I guess I will not go back on the new email page? I do not know how to use it???
You do not try to please people on yahoo email page???
We have just a thing for you to get started with New Mail! Please review the following help articles:
https://help.yahoo.com/kb/sln28078.html and https://help.yahoo.com/kb/sln28078.html -
spam filter working too well
I have tried about everything to keep emails from a particular mail address from going to spam(not spam buttons, filters, etc), but have been unsuccessful so far. It's getting to the point that I'm going to have to change everything to another email provider. Is there any way I can get specific technical support, not just a forum that tells me what I already know?
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How to opt for the conventional layout for the email messages ?
How to opt for the conventional layout for the email messages ?
If you’d like to edit your layout, go to Settings. For additional settings, go to Settings-More Settings.
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blocking spam email addresses
blocked spam addresses do not stay blocked. I have blocked spam addresses daily, but I am still getting emails from the
We automatically filter suspected spam messages, but if you’re still getting overwhelmed with emails mark them as spam or unsubscribe from mailing lists. Additional information can be found here: https://help.yahoo.com/kb/sln28056.html
Thank you!
Mail Support -
my font size has shrunk to very tiny and I can't get it back to normal size. There is no "setting" to increase font size on Inbox and files!
my font size has shrunk to very tiny and I can't get it back to normal size. There is no "setting" to increase font size on Inbox and files!
You can update your default font and font size in the Mail settings.
https://help.yahoo.com/kb/new-mail/sln28330.html
Thank you!
Mail Support -
the bright white is blinding me. I am not going to be able to use this ****!!!
make the **** bright white that is blinding me go away!
Hi there,
This help page explains how to change the theme on your page:
help.yahoo.com/kb/SLN28146.html
Thank you!
Mail Support -
HOW TO instructions
I desperately need to change the signature on my outgoing emails, as the information is out of date. However, the instructions I have found to do so don't make any sense. They tell me to click on things which aren't there. For example, "go to settings and click on accounts"... But Accounts is nowhere to be seen.
To change the signature on webmail go to Settings > More settings > Writing email > Signature
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Search. I search for a specific word and I get all sorts of random email that doesn't even have the word in it. It's basically USELESS.
Search. I search for a specific word and I get all sorts of random email that doesn't even have the word in it. It's basically USELESS
Please follow the steps here for a more accurate search in Yahoo Mail: https://help.yahoo.com/kb/SLN16065.html
Note: the advanced search appears if you click the “\/” on the search bar.
- Don't see your idea?