New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
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  1. size of font on inbox

    all of the sudden my inbox font is TINY and I can't read it? Help

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    85 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.

    Thank you!
    Mail Support

  2. how do i delete or edit a phone number attached to my mail?

    how do i delete or edit a phone number attached to my mail?

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    16 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. change password

    Guys can you make clear instructions how to change password on your mailbox, because I cant find how to do it

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    56 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    You can follow the steps here to change or reset the password:

    https://help.yahoo.com/kb/SLN2047.html

    If you need additional help, you can message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!
    Mail Support

  4. Please give me an option of when my trash folder will get emptied.

    I use my yahoo email for business. I sometimes need to go back to my trash folder and it unfortunate when the email I need is older than 7 days because it is gone.
    Please give me an option of when that folder will dump or a choice of how long it automatically dumps.
    PLEASE!
    Thanks!

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hello there,

    It is against our Terms of Service to use Yahoo Mail for business. You can always sign up for a Yahoo Small Business account, at https://smallbusiness.yahoo.com.

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    Trash deletion frequency – Trash is deleted after 7 days.
    Spam deletion frequency – Spam is deleted after 30 days.

    Thank you!

  5. Forgotten to change phone number but won't let me change it.

    I would like to change my phone number but it won't let me. It won't allow to change it, because I don't have the old number anymore and had forgotten to change it before I lost the old number.

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    4 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. why can't I see my bcc list in sent email anymore?

    can no longer see bcc list in my sent or inbox email Help!

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists, we recommend using a different browser.

  7. Stop disabling messages and links disabled in spam. I often want to see them, even if they are spam. I don't appreciate censorship

    I don't want links and messages disabled, nor to have to make a message 'not spam,' in order to view it. I don't want it in my inbox, but I do want the option to view it to be mine. Sometimes viewing spam, alerts as to what is 'out there,' and sometimes spam gets through Yahoo filters. I want to be able to identify spam that may have entered my inbox. Yahoo should not be censoring my email; putting it in the Spam folder is sufficient. I check that folder frequently and, as a responsible adult, am intelligent enough to…

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. We're glad you're here

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Please try clearing the browser cache and cookies. If the issue persists, try using a different browser.

  9. imap

    My desktop yahoo email does not sync with yahoo server i.e, IMAP settings are not working. But IMAP settings are working on yahoo app on android phone.

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    76 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. privacy of personal information

    I WANT TO MY PERSONAL INFORMATION PRIVATE BUT THERE ARE NO OPTIONS TO DO THIS. PLEASE STOP PUBLISHING MY PERSONAL INFORMATION???????

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. The cursor settings changed. How to undo?

    Something or somebody changed the cursor setting. How to undo?
    Found NOTHING about this BASIC FEATURE!

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Change account name

    Change account name

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Yahoo need a spellcheck?

    Yahoo need a spellcheck?

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    28 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Most modern web browsers have a spellcheck feature built-in, making the spellcheck feature in Mail redundant. Check out your web browser’s help documentation for more info.

    Thank you!
    Mail Support

  14. Make Yahoo more secure and safer.

    Please remove our Birth dates from accounts or allow us to change them to a false date as My account information has been stolen 3 times this year that I know of money has been taken from my accounts and I don't want my birth date the key to my identy listed anywhere in yahoo. Its just not necessary for yahoo to require this info for an email account. I would also like to change my DOB if removing it is not possible as we were able to edit our DOB before so what did you stop this option. I…

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow me to set up my default sending address.

    I want to use a newer email as my default sending address and this does not seem to be an option. Am I missing something?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. OUT OF OFFICE NOTICE DOES NOT TURN OFF

    my 'out of office reply' button shows off but it shows up in every message I compose

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. *****@yahoo.com

    open my email ****@yahoo.com

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    All of you available help options are through the Contact Us link on the help pages (help.yahoo.com)

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    On mail.yahoo.com the settings gear icon can be found on the right side of the email screen. Once you click on it a new menu window opens. In that smaller window, you have the More Settings. Click on that. An entire new settings window opens and on the left side of the screen click on Mailboxes. In the middle, you see your email address, click on it and on the right side a new menu appears. The “your name” setting is the first in the list.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    If you are looking for the account info click on your profile image then click Account Info under your email address.

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