New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. Ads in Yahoo Pro wrong!

    I pay for Yahoo Pro - I shouldn't be seeing ads in my emails. This ****** me off.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    As a Mail Pro subscriber, you should certainly not be seeing ads in your Mail. Could you please try accessing your account from a different browser and verify whether you see ads in your mailbox? Issues like this occasionally point to malware on your browser, often installed as a web browser add-on, extension, or plug-in.

    Please see the following help article for more info:
    https://en-global.help.yahoo.com/kb/new-mail-for-desktop/sln15803.html

    If the issue persists, please contact Customer Care (unfortunately we cannot support individual issues on this forum). As a Pro user, you should see the “Contact us” link on the bottom left corner of help.yahoo.com

    Thank you,
    Mail Support

  2. how do I delete my yahoo email account

    how do I delete my yahoo email account???

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Very bad

    It is very bad no mincing word. I cant even do simple forwarding of a message without any hassle

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  4. emails not being received in a timely fashion

    Please speed up email. Im missing a lot of important emails.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  5. Where did my logout go and why?!!!!!

    Where did my logout go, and why!?????
    Why can't I change my password?

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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  6. The proper way to handle SPAM is to allow users to setup rules

    The proper way to handle SPAM is to allow users to setup rules which can be modified based on user preferences. You current rules seemed to have been written by someone who obviously does not know how to use email systems.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  7. how can i stop promonational email

    how can i stop promonational email

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  8. Is anyone listening?

    I see all of these complaints and requests but I am not seeing any progress or update in the new system. Maybe it is taking long to code and fix everything but can we at least get some information on how things are coming along? We are in the dark and I just want to know if someone is actually listening.

    Thank you.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    We do take time to address user feedback as the situation permits. Some features can’t be added just now and others may be in the works. We do our best to balance what our users want with what the system needs.

    If you ever feel like Mail isn’t working quite right, reach out to us through our Help pages or Forums:

    https://help.yahoo.com
    https://forums.yahoo.net

    Thank you!
    Mail Support

  9. huge SECURITY BREACH by Verizon for all Yahoomail users

    I just figured out, that yahoomail. withOUT my permission, has been auto/saving all my DOCUMENTS. and there is no option to disable that auto/save. HUGE exposure. If I want to save a document, I do on my own drives and discs. Yahoo mail is so damned hackable and loaded with spammers worst in the email industry,. there has to be a new option so we can DISable auto saving a document. that's illegal, dangerous shame on Verizon

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Yahoo Mail has a Documents view that organized all received documents in a single page for easier access. If you don’t want a document to show up in the search results, just go to the email(s) containing the attachment and delete it.

    Thank you!
    Mail Support

  10. i have had a yahoo account since the 1990's & have been tricked into a setting i don't like; new, classical. I would like the old.

    The old one has better colors, it has lots of emoji, paperless stationary and the color themes are more soothing to the eyes. I would like to switch to that account that i have had for a long time. Is there anyway i can revert what happened 8/30/18? Thanks!

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  11. blocked images and seeking permission to show

    I have a problem with the blocked images (seeking permission to view) as the ONLY time i get this message is when there is a C.O.P.S. (Concerns of Police Survivors) email/event or anything in support of the Police in general. This worries me. I do not like having to give my consent to be shown an image of a black flag with a thin blue line. It almost gives me the feeling that you guys do not appreciate law enforcement officers and the sacrifices they make daily. Surely I am misreading this whole situation and these are not the only…

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  12. deleted notes

    I deleted a note or more from my phone and it is thru yahoo as well. It is gone!!! How can I retrieve it!!???? I deleted it last night by mistake and realized it was very important info. I need to get it back and I was not clicked on the icloud backup!!! Help Please!!!

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    Responded  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  13. GOT AN EMAIL IN SPAM STATING THAT MY REQUEST FOR DELETING YAHOO ACCOUNT WILL ACTIVATE WITHIN AN HOUR FROM OPENING THAT SPAM EMAIL help

    I DID NOT REQUEST DELETION OF MY YAHOO ACCOUNT SO WHY DID I GET THE EMAIL STATING THE ABOVE THAT IT WILL DELETE WITHIN AN HOUR... I NEED HELP WITH THIS. I DO NOT WANT MY YAHOO ACCOUNT TO BE DELETED. PLEASE ADVISE AT ONCE WHAT TO DO ABOUT THIS. I STILL HAVE THE EMAIL THAT I RECEIVED IF YOU NEED TO SEE IT.

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    8 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Please revert my time sent to Pacific time. You have my email time stamp set at Eastern Time and I am in CA.

    Please revert my time sent to Pacific time. You have my email time stamp set at Eastern Time and I am in CA

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    Responded  ·  Product Support responded

    The timestamp on an email is typically determined by the computer’s internal clock or the location of your IP address. Check the location settings in Mail to make sure the correct timezone is selected.

    In New Mail, go to “More Options” and then to the “Viewing email” section.

    Thank you!
    Mail Support

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  16. Get rid of the "Robot" Captcha please!

    There's got to be a better way to do this than require me to play this game every time I log on.

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  17. I CONTINUALLY keep blocking email senders and CONTINUALLY keep getting more from them. Is that 'block senders' just a ruse?

    I CONTINUALLY keep blocking email senders and CONTINUALLY KEEP GETTING MORE FROM THEM. Is the 'block senders' just a Ruse? Am about to delete my yahoo account for this reason. Don't know where they are coming from, but I'm tired of 20-50 emails a day from the same people I keep blocking!!!

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    Responded  ·  Product Support responded

    Our Spam filters override any filters on the account, so if something is deemed to be Spam, it will ignore blocked addresses/filters on the account and go there instead.

    Thank you!
    Mail Support

  18. I would like to talk to a real live person about my account!! As soon as possible!

    I need to get a call from a live person please... I having problems with my account

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  19. junk mail generated

    Junk mail Yahoo is the cause of the excessive amount of junk mail they are selling on my details to these companies in the USA, if you unsubscribe the email becomes a self multiplying virus or even if you use the yahoo tools to block junk emails again there is something in the software that just multiplys

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  20. STOP blocking ICANN contact verification notices from Tucows!

    Either Tucows RSP fails to send notices (seems unlikely) or Yahoo blocks them. This has caused me countless domain suspensions. It makes me wonder if this is possibly an illegal anti-competitive practice under FTC laws. If you cannot get your emails from RSP, you cannot verify contact info on your domain registrations.

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    Responded  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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