New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. For password or sign-in feedback or suggestions, click here.
  4. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. PLEASE return me to old format for e-mail - this new format is impossible !

    PLEASE return me to my previous e-mail format - this new format is impossible and I DID NOT agree to have my old format changed to this cumbersome one.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. put me back to my old page not this new **** it sucks

    I want my old email page, not this new one you want me to have it sucks, I did not ask for it I never said yes to it either

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Someone just decided to change my mail. So why ask for my opinion now? You changed it already without my permission.

    Change it back. I did not ask for this. Looks like I will have to use my other emails more and change my homepage.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. I DID NOT CHOOSE THIS FORMAT CHANGE

    3/9/18 CATEGORY: COMPLAINT

    I DID NOT AGREE TO "TRY OUT" THIS NEW FORMAT>>>IT WAS IMPOSED ON ME TODAY 3/9/18.

    I AM VERY UNHAPPY ABOUT THIS!!!
    I DID NOT AGREE TO THIS SWITCH AND I WANT THE OLDER FORMAT BACK ASAP.....AS IN "IMMEDIATELY"!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    42 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    This help page explains how to switch back:

    help.yahoo.com/kb/switch-back-previous-vers..

    Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

    Thank you!
    Mail Support

  7. adding a yahoo account

    I have a couple of yahoo accounts all are accessible from one screen except one.. I keep trying to add it but it will not, it will switch me and not keep the original screen open if I sign in separately. annoying!

    would like one sign in for ALL yahoo accounts. thx.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  8. you changed without permision

    You changed it without my permission! I said no many times because I liked the old one! you really are screwing up!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  10. can't find where you transfer info from another gmail account when you open a yahoo account

    transfering emails from gmail to yahoo.com how do you do this

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  11. On the app, don't use # of email in inbox as ID

    On the app you obviously use the # of the email in your inbox as an ID. Because of this, if you try to delete an email and get a new email at the same time, the ID changes and you will delete the wrong email. This is a huge problem and I often lose messages. Because of this I only use Yahoo for unimportant mail.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  12. I am having problems adding another yahoo email to my account. It said it went through but it is not showing as an add on on my account.

    Why I'm i having problems adding an second yahoo email to my account. It said it was added; but i don't see it as an add on to my account.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. inbox suddenly stopped showing more than a few days emails HELP

    MY INBOX STOPPED SHOWING MORE THAN A FEW DAYS MAILS
    THAT SUDDENLY STARTED TODAY
    CHECKED ON ANOTHER COMPUTER AND BROWSERS
    HELP

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  14. Message swtiches to a different message while I'm reading it and not touching anything

    While reading an email message, a different message is selected without my touching the keyboard or mouse. if I'm reading a message, I'd like to read the whole thing before your system decides I should read a different message. Why is Yahoo automatically changing the message I have selected? A bug to be fixed no doubt.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  15. Yahoo's "Give Feedback" & "Unsported browser is blocking the bottom left side of my menu

    Please reposition "Give Feedback" and "Unsupported Browser" messages need to be moved to avoid blocking the lower left part of the screen, blocking files

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    Your feedback is key to helping us improve this new version of Mail. To that end, we have pinned the feedback card permanently to the bottom left corner of the window in order to get opinions from the widest possible audience. However we certainly do aim to remove it in the coming months.

    Please note that the feedback and browser card should not prevent you from accessing any of your folders. If any of your folders are covered by the card, you can scroll down on the left column (hover over your folder list and scroll).

    Thank you!
    Mail Support

  16. get rid of the advertising on the right hand side of the screen (as viewed). i am seeking an alternate and will change.

    get rid of the advertising on the right hand side of the screen (as viewed). i am seeking an alternate and will change.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  18. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    The Archive, Trash and Spam folders are under “More” beneath your Sent folder in the left hand column.

    Thank you!
    Mail Support

  19. Setting of email notification time code

    I'm in the central time zone... Right now it's 2:39pm and my email notification time is current stated as 7.39pm. Any idea on how to reset the server time code so people are getting the right time coded messages?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  20. Have not been getting google emails in the connected mail box for several days

    I have not been recieving new emails for several days in my connected gmail inbox. If I try signing into that account again it doesn't change anything.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    If you still find that the issue is happening, please reach out to our team via twitter @YahooCare

    Thank you!
    Mail Support

  • Don't see your idea?

Feedback and Knowledge Base