New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- For password or sign-in feedback or suggestions, click here.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
-
PLEASE return me to old format for e-mail - this new format is impossible !
PLEASE return me to my previous e-mail format - this new format is impossible and I DID NOT agree to have my old format changed to this cumbersome one.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
put me back to my old page not this new **** it sucks
I want my old email page, not this new one you want me to have it sucks, I did not ask for it I never said yes to it either
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Someone just decided to change my mail. So why ask for my opinion now? You changed it already without my permission.
Change it back. I did not ask for this. Looks like I will have to use my other emails more and change my homepage.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
I DID NOT CHOOSE THIS FORMAT CHANGE
3/9/18 CATEGORY: COMPLAINT
I DID NOT AGREE TO "TRY OUT" THIS NEW FORMAT>>>IT WAS IMPOSED ON ME TODAY 3/9/18.
I AM VERY UNHAPPY ABOUT THIS!!!
I DID NOT AGREE TO THIS SWITCH AND I WANT THE OLDER FORMAT BACK ASAP.....AS IN "IMMEDIATELY"!!!!!Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
I just want the classic format back! Your directions are not clear. Can't get back to it.
Get me back to the classic view.
Hi there,
This help page explains how to switch back:
help.yahoo.com/kb/switch-back-previous-vers..
Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.
Thank you!
Mail Support -
adding a yahoo account
I have a couple of yahoo accounts all are accessible from one screen except one.. I keep trying to add it but it will not, it will switch me and not keep the original screen open if I sign in separately. annoying!
would like one sign in for ALL yahoo accounts. thx.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
you changed without permision
You changed it without my permission! I said no many times because I liked the old one! you really are screwing up!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
When I log off my main email & go to a sky or to try & help my son, it takes me ages to get back to my own email. Why do you make it so hard
Login in when left my main address.
I neve have problems with my Google accounts.Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
can't find where you transfer info from another gmail account when you open a yahoo account
transfering emails from gmail to yahoo.com how do you do this
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
On the app, don't use # of email in inbox as ID
On the app you obviously use the # of the email in your inbox as an ID. Because of this, if you try to delete an email and get a new email at the same time, the ID changes and you will delete the wrong email. This is a huge problem and I often lose messages. Because of this I only use Yahoo for unimportant mail.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
I am having problems adding another yahoo email to my account. It said it went through but it is not showing as an add on on my account.
Why I'm i having problems adding an second yahoo email to my account. It said it was added; but i don't see it as an add on to my account.
To create and use a disposable email address, please review our article:
https://help.yahoo.com/kb/sln28338.htmlThe ability to create an alias is no longer available.
-
inbox suddenly stopped showing more than a few days emails HELP
MY INBOX STOPPED SHOWING MORE THAN A FEW DAYS MAILS
THAT SUDDENLY STARTED TODAY
CHECKED ON ANOTHER COMPUTER AND BROWSERS
HELPHi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Message swtiches to a different message while I'm reading it and not touching anything
While reading an email message, a different message is selected without my touching the keyboard or mouse. if I'm reading a message, I'd like to read the whole thing before your system decides I should read a different message. Why is Yahoo automatically changing the message I have selected? A bug to be fixed no doubt.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Yahoo's "Give Feedback" & "Unsported browser is blocking the bottom left side of my menu
Please reposition "Give Feedback" and "Unsupported Browser" messages need to be moved to avoid blocking the lower left part of the screen, blocking files
Hi there,
Your feedback is key to helping us improve this new version of Mail. To that end, we have pinned the feedback card permanently to the bottom left corner of the window in order to get opinions from the widest possible audience. However we certainly do aim to remove it in the coming months.
Please note that the feedback and browser card should not prevent you from accessing any of your folders. If any of your folders are covered by the card, you can scroll down on the left column (hover over your folder list and scroll).
Thank you!
Mail Support -
get rid of the advertising on the right hand side of the screen (as viewed). i am seeking an alternate and will change.
get rid of the advertising on the right hand side of the screen (as viewed). i am seeking an alternate and will change.
Yahoo offers Mail Pro which provides an ad-free experience. You can find out more here:
https://help.yahoo.com/kb/new-mail/sln15803.html
Thank you!
Mail Support -
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
change it back. where is my spam I can't check it to see if something got put there by accadent
put it back the way it was or I'll go back to AOL
Hi there,
The Archive, Trash and Spam folders are under “More” beneath your Sent folder in the left hand column.
Thank you!
Mail Support -
Setting of email notification time code
I'm in the central time zone... Right now it's 2:39pm and my email notification time is current stated as 7.39pm. Any idea on how to reset the server time code so people are getting the right time coded messages?
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Have not been getting google emails in the connected mail box for several days
I have not been recieving new emails for several days in my connected gmail inbox. If I try signing into that account again it doesn't change anything.
If you still find that the issue is happening, please reach out to our team via twitter @YahooCare
Thank you!
Mail Support
- Don't see your idea?