New Mail



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  1. We're glad you're here

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there,

    The Archive, Trash and Spam folders are under “More” beneath your Sent folder in the left hand column.

    Thank you!
    Mail Support

  3. Setting of email notification time code

    I'm in the central time zone... Right now it's 2:39pm and my email notification time is current stated as 7.39pm. Any idea on how to reset the server time code so people are getting the right time coded messages?

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  4. Have not been getting google emails in the connected mail box for several days

    I have not been recieving new emails for several days in my connected gmail inbox. If I try signing into that account again it doesn't change anything.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    If you still find that the issue is happening, please reach out to our team via twitter @YahooCare

    Thank you!
    Mail Support

  5. People views

    I desperately need a view that only lets me see emails from my contacts. I am overwhelmed with shopping and political emails - I need the OPPOSITE of the coupons/shopping view! I keep missing emails from people I know. Thanks.

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  6. My phone number does not have text ability, and this is the only place I can let you know that giving you my number won't be useful.

    Always asking for my number; giving my number won't do you or me any good since I don't receive text.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  7. Tried following your instructions to switch back to classic mail, as another respondant said: your instruction do NOT work.

    Drop this new email version. It is sluggish, cumbersome, and many of the features from the Classic Mail don't work with the new email. A,so: under Settings there is no category to return to Classic Mail. Very disappointed in your lack of testing of the new email and for your poor customer service.

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    22 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    This help page explains how to switch back:

    help.yahoo.com/kb/switch-back-previous-vers..

    Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

    Thank you!
    Mail Support

  8. I just recovered an old account successfully, but I cant get into mail or recieve mail, I am told the account dosent exsist. HELP!!!

    I just recovered an old account successfully, but I cant get into mail or recieve mail, I am told the account dosent exsist. HELP!!!

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  9. Problem in sign in with sms code using code 0

    Hello
    I have a problem using sms code.
    Every day when I sign in to my yahoo account, I request sign in code using sms. At first time I receive code 0 from a number phone including +30 or +33 Pre-Number.
    I think your website is hacked or it has problem.
    I'm looking for hearing back from you.
    Best Regards,
    M.Adelnia

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  10. I want to know why emails (from trusted contacts) are showing on my Macbook (2018) but not appearing in my inbox on my phone (Yahoo mail app

    I want to know why emails (from trusted contacts) are showing in the inbox on my Macbook (2018) but not appearing in my inbox on my phone (Yahoo mail app on iPhone 6s). I am missing several important emails and this is totally unacceptable even for Yahoo.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  13. emails on desktop

    I can not get emails on the desktop but they show on my app on my phone. HOW can I fix this...I can not work without current emails. 1 of my emails work fine but the other won't

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  14. Hi Where is the support and help link or menu on the email??? someone is using my email to ti order online!!!! please help!

    Hi Where is the support and help link or menu on the email??? someone is using my email to ti order online!!!! please help!

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  15. Hello. Kindly allow the ability to sync work based emails into Yahoo inbox just like its possible with Gmail etc.

    Hello. Kindly allow the ability to sync work based emails into Yahoo inbox just like its possible with Gmail etc.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  16. I want to switch back to old mail, new mail is too big of a headache!!

    Switch back to old mail new mail is very aggravating!!

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  17. archive does not work

    archive does not work. Whether I have 10,000 or 100,000 or 250,000 emails and I want to archive them - archive should work.

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  18. We're glad you're here

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  19. login

    I am having to login every time I switch on my PC, even though I check the "keep me signed in" box. Will switch to gmail if you can't sort this problem.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  20. make it easier to get back into your email.

    make it easier to get back into your old email!

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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