New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. Emails in the inbox continue showing in the inbox even after moving

    After moving an email from the inbox to a folder the message continues to be shown as if in the inbox. I need to keep reloading the page to clear them

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  2. the past several emails have time stamped the wrong time

    the past several emails have time stamped the wrong time.

    How do I correct this?

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    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    The timestamp on emails is based on your own timezone. Check the timezone settings under the “Viewing Email” section of the “More Settings” menu.

    Thank you!
    Mail Support

  3. whitelisting does not work

    I subscribe to emails from journalistic outfits (valid entities, not fakes) which always end up in the spam folder despite being legitimate and confirmed. The emails also carry the required info re source and unsubscribe options.
    This should not be happening, especially not after I repeatedly marked them as "Not spam".
    Organizations should be given a contact at Yahoo where they can quickly ensure that their legitimate mailing reach their subscribers' inboxes.
    "© 2018 Popular Information LLC
    You are receiving this email because you subscribe to Popular Information"

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    You can add the address to the blocked address list, set up a filter to direct these emails to the Trash, or mark the email as Spam to keep it from going into your mailbox.

    Thank you!
    Mail Support

  5. Tiring! Boring! What happened with Yahoo???

    The security system is unbearable. Every moment requiring control by the cellphone, and again codes by cell and number of cell again !! ... A password is more than enough for security and does not disturb us with such a bump of codes! Tiring! Boring! Yahoo needs to take classes with Google! It was the best mail in the world, and managed to become poor, slow, polluted and full of frills. I am seriously considering abandoning this email ....o precisa ter aulas com a Google! I am seriously considering abandoning this email ....

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  6. yahoo mail is not working properly in crome, having many difficulties in operative yahoo mails

    yahoo mail is not working properly in crome, having many difficulties in operative yahoo mails

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  7. what is wrong with yahoo mail the past couple days (2/6/18) ? messages won't load.

    Having trouble loading messages. Keep getting errors 'We couldn't load this message.Retry."

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    Responded  ·  19 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  8. Keeps saying I have unread messages. I check 3 devices to find the "unread" email I deleted on device 1.

    Chronic problem of email saying I have unread messages, when they're actually messages I deleted. I have to check 1 to 2 other devices to delete these messages a 2nd time.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  9. I have paid for add-free mail. This marketing message should not occur.

    A marketing message appears pointing to my order confirmation e-mail from Amazon. I pay extra for add-free and do not want to see **** like this. The message says "You may have overpaid on you Amazon.com purchase. Use your receipts to get money back".

    I am switching back to Classic Mail.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Mail Pro (formerly Ad-Free Mail) removes graphical ads in your Yahoo Mailbox. However, what you mention is a notification of a new feature in Mail.

    Thank you!
    Mail Support

  10. photos

    Yesterday I opened photos I had hundreds of photos and today when I signed in there's only 3 and I haven't touched anything. I need those photos back for evidence sake, fix this asap!!!

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sent email shown as draft

    After your email is sent and there is a message popping up to tell you your message has been sent, the particular email in the email list is still showing as 'draft' (not in the draft box but in the email list) in red for a while. It makes you confused whether the email was actually sent.

    Btw, it'd be great if you could provide an option to attach a screenshot. :)

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  12. Images NOT Displaying

    Recently, I can't view any embedded images in my email - the button to "Show Images" is also missing so I am getting blank pages. I have already checked my Security Settings which have always been set to display images automatically. I have even tried to switch it off and switch it back on again but nothing works. Please get this fixed because it's really inconvenient and annoying. Thank you.

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    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  13. yahoo mail via Chrome: network connection timed out. Please try again.

    Msg while logging into yahoo mail via Chrome: network connection timed out. Please try again.
    Able to login through other browsers. Tried clearing cache and going back to basic email etc., But yahoo mail on all browsers worked except for Chrome.

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    11 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  14. asking me to sign...... but I am signed in???

    I'm testing a new website link and the link takes me to a 'can't sign you now come back later' but I am already signed in, this popup is sending round in infuriating cycles !!! I have work to do here! it's no even asking for an account key or verify from a mobile.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  15. A mail marked draft in Sent folder

    Could anyone explain me, how... HOW??? can a message in "Sent" folder be marked with "draft" icon?? I am opening it in the "Sent" folder and see the SEND button and wondering whether the letter is sent or should be clicked once again. Can send a printscreen))

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  16. Hoax or for real?

    Help! Is this for real or a hoax? Email did not come to from a yahoo helpdesk...

    There has been a request to cancel your Yahoo account coachpjoshi. The request was received from your Yahoo account on jun 27, 2018 23:21 GMT. Sometimes these requests are made in error. If this deactivation was not requested by you, we ask that you submit your password in reply to this email. Once the current password on the account is verified the deactivation request will be canceled and your account will remain active. Be advised, once an account is deactivated it cannot be…

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  17. An error occurred while trying to fetch the items in this list. Retry

    "An error occurred while trying to fetch the items in this list. Retry"
    Can't even search and I desperately need to sodding thing to work.
    I am now sick to death of this trash yahoo system. Switching the whole lot across to gmail permanently. It's ****. Yahoo are rubbish and they don't care about improving themselves. Just utter garbage.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  18. Help! I've been using Yahoo for twelve years. This morning 5/24/2018, the last six years of Inbox content disappeared!

    Does the Yahoo server system maintain a backup of my Inbox, and if so, how do I access it?

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  19. unable to send/receive emails

    Hi,
    I am unable to send or receive any emails from my account. The sent folder shows the mail as sent but it doesn't reach the recipient. Mails sent by others also don't show up in the inbox.
    Please fix this!
    Regards.

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    11 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    When emails aren’t received, there’s a few things to check:

    - Make sure the sender isn’t getting an error
    - Check your settings to see if senders may be getting blocked or filtered
    - Check your Spam folder and mark legitimate emails as Not Spam if needed

    Keep in mind that sometimes when emails go missing it’s because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.

    https://forums.yahoo.net/t5/Tips-and-tricks/Find-and-restore-missing-emails-in-Yahoo-Mail/td-p/443442/jump-to/first-unread-message

    Thank you!
    Mail Support

  20. No link to switch back to classic mail in settings.

    No link in settings to switch back to classic mail. I followed your so called link nothing!!

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Our Engineers made some changes so the “Switch to Classic” option in settings should now show. Thank you for your feedback.

    Regards,
    Mail Support

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