New Mail
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Downsizing of Photo Attachments since Yahoo went down yesterday
Since Yahoo went down yesterday I have had my attachments of pics downsized so when I try to send by my email: a photo to a contact they are small with bad definition. How do I contact Yahoo to advise? I've just gone round and round the help section without being able to contact a help centre!
Please try some basic troubleshooting by following the steps in this help article: https://help.yahoo.com/kb/SLN2891.html
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I can't delete emails...?
I use this email as a junk/spam email and it's lagging so badly I can't delete any. I delete the emails and refresh or log back in and the deleted ones pop back up.
Sorry for any inconvenience. Please check this article for more info: https://help.yahoo.com/kb/sln29145.html
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Fault with my emails
I have stopped receiving emails to my inbox, any sent to me are rejected. Please fix ASAP. Regards Noel Rothwell. 0438851537
Thank you for contacting us. Please check this article for more information regarding your issue: https://help.yahoo.com/kb/sln28074.html
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Undo of the last few keystrokes.
On more than a few occasions, my fat fingers have hit a more than one key at a time, resulting in a "select all" followed by any random alpha key. This effectively replaces my entire draft email with that last solitary key stroke.
An "undo" of at least a few key strokes would have saved me many an hours work.
You can try the Ctrl+z keyboard combination for the Undo command.
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*************-usa.com
The domain name ****************-usa.com is not coming through to Yahoo email. Please investigate
When emails aren’t received, there are a few things to check. Please follow the steps here: https://help.yahoo.com/kb/SLN22021.html
If the issue still persists please have the sender reach out to our Postmaster team at postmater.yahoo.com
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Showing the contents of email
Open the email and there is no contents even though the some info can read before opening. Additionally, the whole conversion in Yahoo Apps is shown without any error
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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Privacy option to change location settings not working
The privacy option link "change location settings" is not working. The button to change privacy options MUST be working, also regarding how Oath uses my location in order not to go against users rights. Please fix the bug.
Try clearing the browser cache and cookies. If the issue persists, please use a different browser.
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When I click on an email it highlights it then jumps to another email and I have to search for the one I clicked on!! That's stupid !!~
PLEASEE STOP MY EMAIL FROM JUMPING AROUND! i CLICK ON ONE , IT HIGHLIGHTS IT THEN JUMPS TO ANOTHER EMAIL AND i HAVE TO SEARCH FOR THE ONE I WANTED - THAT JUST ISN'T RIGHT. i SHOULD NEVER HAVE TO SEARCH FOR AN EMAIL i JUST CLICKED ON!! PLEASE, PLEASE, PLEASE GIVE ME MY OLD FORMAT BACK
Please try clearing your browser’s cache and cookies or try using another browser.
To do so: https://help.yahoo.com/kb/sln27196.html
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send button missing
Where is the Send Button? I have wasted a lot of time and trashed messages trying to deal with this. Mail Pro is useless; go back to the old format. Why does this show up over and over and over and over again in the list of complaints? FIX IT!!!!
You can find the “Send” button at the bottom of the page. If you’re unable to locate it, please clear your browser’s cache and cookies: https://help.yahoo.com/kb/sln27196.html
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not spam
Hello! I'm having a problem emailing myself pictures, etc from my phone. First, my message would show up as spam and I could get it from there. I was careful to use the "not spam" feature in hopes that future messages from myself would go to my inbox. But instead my messages from my phone stopped showing up at all. Tried it again recently, and my messages to myself are getting sent to spam. Again I used the "not spam" feature. How can I convince Yahoo mail to stop interpreting my messages from my phone as spam? Perhaps the person…
Hello there!
We have an article that can help: https://help.yahoo.com/kb/new-mail-for-desktop/manage-spam-mailing-lists-mail-sln28056.html?impressions=true Also, make sure to create filters to send those emails directly to Inbox, here’s how: https://help.yahoo.com/kb/new-mail-for-desktop/sln28071.html
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Hi yahoo i feel bad since after your upgrade newer version i can not do my reset my password and also my correct password not able to signin
i am stuck please help me to know my password or reset new password
what is is business emailg.v***********@ymail.com
To reset your password, please refer to our article: https://help.yahoo.com/kb/sln27051.html
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wrong phone number in email
I need help to get the incorrect phone number I see when I send an email . I went to the security page and the number listed for my account is the correct number. However, I still see an incorrect number showing up when I send an email. I do not want someone elses number sent to people. Please post instructions on how to get the correct phone number to show up in my sent emails. Yes I see the correct number on the security page.
Please make sure the incorrect phone number is not listed in your email signature. You can follow the steps here to edit your email signature in webmail: https://help.yahoo.com/kb/SLN28060.html If you are using a third-party email app make sure the phone number is removed from the settings.
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cannot download files from email anymore - bring back old version!
cannot download files from email anymore - bring back old version!
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Cell number on email
When I send an email the phone number it sends is not my number . I need to know how to get the incorrect number off of my email and put my correct number on it. Please post information of how to edit what number shows up when an email is sent.
Thanks for reaching out. In order to change your phone number, go to the Yahoo Account security page and click on Phone numbers. To be able to delete the current phone no, you will need to add another one and then you will be able to erase it. Thanks!
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Failure Notice
I have for the past weeks notice that most of my mails i sent often return not delivered with a Failure Notice subject.
This is a typical error message i get "Sorry, we were unable to deliver your message to the following address.aonyeanakwe@gmail.com:
Unable to deliver message after multiple retries, giving up.--- Below this line is a copy of the message."
This has seriously affected my communications because i will be thinking a mail i sent has being sent only for me to get an error message. Please help me resolve this error.
Warmest Regards
Sorry for the inconvenience this may have caused you. From the looks of it, it seems like something our Postmaster Team can help you out with. You can reach them: http://postmaster.yahoo.com
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I need instructions on how to get the incorrect phone number that is sent from my yahoo.com email. Somehow someone elses number got linked.
It would be helpful if yahoo would post how to get an incorrect phone number off of an account. When I send an email it is sending someone elses phone number. I want my own phone number to be sent from my email. Thank You.
Could you please provide more info in a new post on what you are looking for? Are you trying to edit the account recovery information or are you looking for something else?
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I can't see the emails I've always been looking for. It is such an annoyance to me and I need it immediately.
I can't see the emails I've been looking for such as verification codes. I need it now. Fix this please?
You can search your emails by clicking the search bar at the top of the page next to the Compose button.
If you’re having trouble searching your emails, please clear your browser’s cache and cookies: https://help.yahoo.com/kb/sln27196.html
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cannot manage my 264 disposable emails anymore
I cannot add or remove any of my existing and working disposable emails anymore.
Please return the old code or fix immediately this beta NEW Yahoo Desktop Mail, so plenty of bugs and without all the feautures of the old code.Once you create a base name, it’s locked into your account and cannot be edited or removed. If you’d like a different base name, you can create a new Yahoo Mail account and add 1 base name to it. More info here: https://help.yahoo.com/kb/SLN28338.html
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Scrolling not smooth
Scrolling keeps stopping and restarting while using mail. No such problem outside of yahoo mail. Been a few weeks already
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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OK so I just downloaded an attachment from an email on the new mail and the email moved itself to archive???? How could this be ???
OK so I just downloaded an attachment from an email on the new mail and the email moved itself to archive???? How could this be ??
You may have clicked on the Archive option on the email screen from the web browser.
If you access your account through a third party email client keep in mind that it may have been set to auto-archive read emails.
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