New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Yahoo is BLOCKING my Coca-Cola reward emails!!!! :/

    They said it is not the first time this has happened. Coca Cola is in my address book and on my approved senders list. I get all their other emails just fine. Supposedly they have had issues with Yahoo mail users receiving their emails in the past....not surprised that LIBERAL YAHOOS like yahoo would take it upon themselves to block and censor my mail. I have checked the spam and trash folders and my email did not end up there either. FIX THIS NOW!!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  3. What happened to my current emails? THE A/C ISNT SAFE IF YOU CAN JUST TAKE MY EMAILS

    I receive NO EMAILS and all my emails from April have disappeared. This is ridiculous. YAHOO I am over this, I have accessed both my accounts from different computers and my phone and its all different. Why do you get to decide what our format is like? WE are the customers and WE can't trust that you will keep our emails safe. WHERE ARE THEY? Some emails I have sent went nowhere and I sent them to a different a/c and they went through. It wasn't the email because the person sent me an email from it and I used…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  4. Correção de erros

    As mensagens de entrada não estão aparecendo corretamente, apenas algumas letras aleatoriamente. Necessito com urgência de uma solução.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  5. GETTING ERROR IN NEW E MAIL AS ' enter one recipient before sending'This is FALSE ERROR

    GETTING FALSE ERROR IN NEW MAIL as ] add atleast one recipient before sending mai'.I AM GOING BACK TO OLD CLASSIC MAIL

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  6. Trouble with Downloading adobe attachments

    Every time I try to down load an attachment from Greater Anglia with my Travel Tickets so I can Save and print them. All I get is " This Download has a Virus and Has been Deleted. I never used to have this problem before I Han New Mail. How can a secure site like Grater Anglia have a Virus in it Adobe based tickets when it used to be OK before?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  7. ERROR MESSAGE: This Yahoo account is no good, it has no verified email address.

    My friend cannot post to this forum. She gets this error message: "This Yahoo account is no good, it has no verified email address."

    Yet her email works just fine. How can this be fixed?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Have your friend clear the browser cache and cookies. If the issue persists try using a different browser.

  8. phone number

    I have no idea why you show a phone number linked to my name.
    I have NEVER given you a phone number and if anyone calls the number that shows up is in for a surprise as it is not even close to any phone number I have ever had in the last 50 years!
    Please remove it IMMEDIATELY. I do not want phone calls from people I email.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  9. Yahoo mail "about:blank" ****...

    Your yahoo mail as of June 2019 is completely unusable as it generates nothing but "about:blank" screens, interrupting even simple email review

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists try using a different browser.

  10. My account keeps randomly deleting my emails!

    I have two accounts of which I use daily. Both are randomly deleting my emails. I DID NOT SIGN UP FOR ANYTHING LIKE THIS! I run a business off of them both and receive HIGHLY important, detrimental emails that I cannot have deleted. Please fix this

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly. If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

  11. cannot delete or empty trash or empty spam

    cannot delete or empty trash or empty spam...get error messages

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. if the issues persist try using a different browser.

    Please note that you can easily empty the Trash and Spam folders by clicking the small trash can icon that appears once you hover your mouse over the mentioned folders.

  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  13. New e-mail format bugs

    After one day of updating to the new inbox I've got a few bugs to report. 1. New e-mails don't appear unless I sign out and sign back in. 2. Contacts don't appear as I type in the recipient of the e-mail. 3. I can't access any other folder other than inbox as it just loads indefinitely. 4. The backspace key doesn't work whilst typing recipient e-mail addresses and any attempt to correct a mistake causes it to leave the e-mail address incomplete.
    Like I said, this has just come up in the last 24 hours and is hindering me…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    For the new e-mails not appearing unless you sign out and sign back in try refreshing the email page. If the problem persists might be a browser issue or internet connectivity problem. Clear cache and cookies or try a different browser. The same goes for the folder accessing and backspace issues. As for the contacts not appearing when typing in the To field, we know about this and our engineers are investigating.

    Thank you!

  14. pictures in my mails in the new yahoo

    Can see pictures in my emails in the "new yahoo" improve

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  15. ********.net does PAID SURVEYS.

    You are putting WORK OPPORTUNITIES into spam.
    ********* is NOT SPAM, and I don't know why marking it as NOT SPAM doesn't work!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future.

    Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

  16. What the **** happen to my inbox???

    I ve just login yahoo mail after quite some time and yahoo just deleted my whole inbox without any notification?

    Pls let me know if this is an error or not???

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    If you have not accessed your email account in a long time, most probably it has been purged.

  17. why have you added my single alias 2 times? I DID NOT DO THIS. I cannot delete, or I will lose previous emails. Please sort this out.

    Hi, Why have you added my single alias (I only have 1) 2 times? It's the same alias. I only have 1. You, YAHOO, have somehow listed my single alias, that is the only one I use, 2 times. I cannot remove 1 of them, which you ask me to do, becuase I would lose previous emails to or from my alias. PLEASE SORT THIS OUT YAHOO. I DO NOT WANT TO LOSE PREVIOUS EMAILS TO OR FROM MY ALIAS. YOU HAVE ADDED MY ALIAS TWICE. IT WAS ONLY ADDED BY MYSELF, ONE TIME. I CANNOT FIX THIS MYSELF, AND…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  18. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  19. stupid update: my business emails are no longer showing up with update and pw change, yahoo mail ****

    stupid update: my business emails are no longer showing up, I updated with the forced update, changed my password and it still keeps looping me back to my normal free email. I no longer have a drop box showing my business emails. WTH. yahoo ***************

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can't see Sent Items in Yahoo Mail! (Windows)

    I can't see Sent items in Yahoo Mail! for 3-4 weeks. The message is: "An error occurred while trying to fetch the items in this list." What's happening? Please help me to fix this bug! Thank You!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
1 2 5 7 9 12 13
  • Don't see your idea?

Feedback and Knowledge Base