Yahoo Mail Mobile Web
Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.
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652 results found
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unable to login
even though it was a correct password, it says incorrect password while i used to depend on mobile otp.do yahoo have any alternative solutions or yahoo will ignore this issue just like gmail
By default, we block access to Yahoo Mail from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you’re unable to log in from an older app, you still have several options available to you. More info here: https://help.yahoo.com/kb/securely-access-yahoo-mail-sln27791.html
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I am your member since 2008, today when I logged in, all my previous emails were disappeared. Get them restored immediately, else I need
I am your member since 2008, today when I logged in, all my previous emails were disappeared. Get them restored immediately, else I need to report to cyber crime
It’s frustrating when you can’t find the email you’re looking for in your inbox. Here are the primary reasons why your email might be hard to find and suggestions on how to handle each: https://help.yahoo.com/kb/find-missing-emails-yahoo-mail-sln4538.html
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Let me change my name
Why is it that my previous name shows up for everyone I email?? I’ve changed it 5 times now and I just want to change it permanently. It’s so stupid.
It does sound like your sending name may need to be corrected as well. You can check your sending name by following these steps: https://help.yahoo.com/kb/sending-yahoo-mail-sln28072.html
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Old Yahoo account
Please help me to retrieve my old yahoo account
To see what support options are available for your account visit help.yahoo.com and for personalized support please visit: http://bit.ly/YahooSupport
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Takes to long to finish.
It should be a quick process to import contacts while gmail account is trying to become part of my yahoo account extra emails.
Yahoo Mail lets you import contacts from linked accounts or export your contacts as a digital or physical copy that can be sorted alphabetically by first or last name. More info here: https://help.yahoo.com/kb/import-export-print-contacts-yahoo-mail-sln28070.html
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Missing emails
Some of my emails from inbox, disappeared. Can you help me about that?
We are sorry to hear you are missing email. Please file a restore request:
https://help.yahoo.com/kb/new-mail/recover-lost-deleted-emails-sln2552.html?impressions=true
Thank you!
Mail Support -
Search in yahoo mail not working
When I try searching for mail from specific emails, it isn’t working.
Hi,
Thanks for reaching out. Our product team let us know they fixed the issue with mail search for your account. However, if you continue to experience issues please contact us back.
Sincerely,
Yahoo Product Support -
Search function des NOT work in emails
New email search function does not work. Change it back.
Hi,
Thanks for reaching out. Our product team let us know they fixed the issue with mail search for your account. However, if you continue to experience issues please contact us back.
Sincerely,
Yahoo Product Support -
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I am not receiving my messages
I am not receiving my messages and I am not sure if others are getting mine
If emails are not received there are a few things you need to check. Please follow the steps here: https://help.yahoo.com/kb/mail-app-for-android/receiving-email-mobile-device-sln6351.html
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Get rid of these ads now
The fact y'all havethese reoccurring annoying ads every single second is going to make everybody leave. I don't even check my email often anymore because of this issue. The fact that y'all are allowing these ads & making people have to pay in order to not receive them is selfish.. They could at least be at the bottom somewhere instead of in the middle of every email. When I'm checking them to delete emails it automatically makes me click on one of the stupid ads.. Fix it or Yahoo is done because everyone is obviously irritated with how y'all decided…
Thank you for your feedback. PLease review this article on hoe to remove or temporarily hide ads: https://help.yahoo.com/kb/remove-temporarily-hide-ads-yahoo-mail-sln15803.html
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Not updating
Whenever I expect an email to arrive in the next few minutes it never does. I've had to redo email verifications and also I'm waiting on a job survey for over an hour.
Hello there,
If you’re not receiving email on your mobile device, there are measures you can take to fix the issue: https://help.yahoo.com/kb/receiving-email-mobile-device-sln6351.html
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i want my old email back
all of the old emails in my account have been deleted. that's so many years information. please help me to recover it.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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Have an option so set up filters in mobile
You can’t setup email filter on mobile p. How can this be improved?
Thank you for your suggestion! I will pass this along to our engineers for review. In the meantime, the only way to create filters by using a desktop.
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Ads need to go.
I’ve had the same political ad every time I’ve checked my mail for a week. I delete, I give negative feedback, and still the same partisan garbage. There’s a reason why this is my spam account.
Thank you for your feedback. Here is a link to help remove or temporarily hide ads in Yahoo Mail: https://help.yahoo.com/kb/remove-temporarily-hide-ads-yahoo-mail-sln15803.html
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Cannot receive emails
I cannot get the emails which were sent by the others.
Hello there,
Use these steps to identify if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/sln28074.html
Thank you!
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Hello there,
Yahoo usernames are unique, meaning regardless of the domain, your username stays the same. However, you need to add the correct email address (the one you first registered at Yahoo.com) to social media sites or other companies, with the correct domain in order to receive their emails. Please contact Facebook for further assistance with your profile account.
Thank you!
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I have lost ALL my emails! Very important ones too! I need them back!! How can you fix this?!
I have lost ALL my emails! Very important ones too! I need them back!! How can you fix this?!
If your mailbox is empty and it has been a long time since you last accessed your mail account, it may have been deleted due to inactivity. More information can be found here:
https://help.yahoo.com/kb/sln29338.html
Thank you!
Mail Support -
We should be able to change our name
I got marry I will like to change my name
Update your name to change your identity throughout Yahoo. Here’s how: https://help.yahoo.com/kb/SLN4992.html
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Fb notifaction problen
Fb notifaction recvied problem
If you’re not receiving email on your mobile device, there are measures you can take to fix the issue: https://help.yahoo.com/kb/receiving-email-mobile-device-sln6351.html
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