Deleted all emails
Deleting emails of “inactive” users after just 12 months is an abuse of public trust — especially when no notice is provided to even the back-up email on file. If these are truly unable to be recovered (and you’ve erased our entire histories) you can kiss your customers GOODBYE!
Yahoo Mail accounts are only deleted for inactivity if they have not been accessed in the past 12 months. Please see this help page for more information:
If you are missing some mail and not all of your mail, you may try the mail restore process to recover lost messages if lost within the past 7 days. More information can be found here:
Yahoo Mail Support
99 commentsComments are closed
Denise Ighogbefai commented
Have been trying to open and recover my yahoo account for months with out success. Only for me to be able to recover my account today and bum! My inbox and all folders are zero. Please how do I recover my emails.? I have information that are very important and I need to retrieve them. Thanks.
Parker Falling commented
Yahoo! My email got deleted. I need it back so I can verify many of my different accounts on sites and games. I can’t now because of you. I have spent tons of money on these sites and games now I may lose it all please reinstate my email “firstname.lastname@example.org
isfanuti anca commented
Yahoo ignore all!
I want my mails back.
How many time do i have to tell you this.
It was my account, what right do you have to deleted
mj joe commented
How to retrieve my previous emails
Réka Szalkai commented
please share with me your stories at email@example.com. Screenshots are also welcome, specially if you are one of them who DID sign in within 12 months, just like me.
Réka Szalkai commented
my Inbox is empty, due to "12 months inactivity". I DID login this Year for sure, I want my inbox recovered, asap.
Ralf Wegener commented
I am an ACTIVE user since nearly 20 years, using my email account daily and all my mails have been deleted without warning. I will contact my attorney next week.
LS Mendoza commented
I agree that it is very wrong to delete our accounts because of inactivity without warning.
David Nicholson commented
Just signed in for the first time in a while - and ALL of my emails have been deleted. How can I get these back? There is irreplaceable information and communication of huge sentimental value. What is going on?
Margerie McGinley commented
I read several emails from my sons school then the following day I went to print them out and they just disappeared. I am so angry that yahoo just erased them without my permission and
I am so frustrated because I have spent a lot of time trying to find those emails and I can’t ! Really need those emails ! Why is yahoo allowing this to happen and when are they going to correct the problem and recover everyone’s emails that yahoo deleted without permission or
Dammy Bots commented
I just lost all of my childhood emails with my crush, which I would return to every three years just for the sake of good memories and now they’re all gone. Please recover our emails! They’re eleven years old, and now they’re gone!! D,x
parmod bhardwaj commented
Yahoo should be sued for this act of fraud with their users!
Ashton Gonzalez commented
Lost all my pictures and memories without even a heads up. How stupid and petty. I’ve had this email for 16 years and they deleted everything. All my memories and pictures. This company deserves to go under for this sh$&. Can’t believe them. I’ll never use their email system or news channels ever again.
T Star commented
Emails, gone! Thanks! Well, it goes to show nothing lasts forever...yahoo too!
I was trying to access emails my brother had sent to me during the years before he died. Entire conversations, just gone, Yahoo erased everything and then said, "yay!"
sze wing wong commented
London Legge commented
All my precious emails sent over the last 4 years are gone! Is there any way to retrieve them please?!?!
Phillip Perkinson commented
My account was not inactive for 12 months yet
yahoo deleted everything from my profile including things I had stored in folders I am absolutely furious!!!!
They should have dropped everything into archive folder and non of this would have happened I am very upset
Yashwant Kumar commented
All my precious email data has been deleted. i want those back
Kevin McEvilly commented
Letters from my love, gone along with her. Haven’t logged on in awhile but I always had comfort knowing those memories would always be there waiting for me.