Deleted all emails
Deleting emails of “inactive” users after just 12 months is an abuse of public trust — especially when no notice is provided to even the back-up email on file. If these are truly unable to be recovered (and you’ve erased our entire histories) you can kiss your customers GOODBYE!
Yahoo Mail accounts are only deleted for inactivity if they have not been accessed in the past 12 months. Please see this help page for more information:
If you are missing some mail and not all of your mail, you may try the mail restore process to recover lost messages if lost within the past 7 days. More information can be found here:
Yahoo Mail Support
99 commentsComments are closed
Barbie Snow commented
Is there away to retrieve email from account. Have a court file in the in-box also
shubby martinez commented
How can I get my deleted emails back?
Pls give my emails back,i'm sure you can.
Pls give my email back, i'm sure you can.
Octavio Vazquez commented
Did anyone get mails back?
They ignore us, i write them everyday, no answer, no mails, no nothing.
Goodness Okoh commented
It's really disheartening that I have lost all my emails simply because I have not logged into Yahoo mail for a while, I had some important documents save on my inbox.....pls I really need to recover my mail history
Santosh swami commented
I hate Yahoo not only hate I curse because you deleted all my emails all important email gone
MIKE BROWN commented
This sucks not even gmail does stuff like this
MIKE BROWN commented
What the he’ll happened to all my emails so much important stuff is now gone smh
Yahoo ignore us!
Rebecca teo simin commented
How can you do this to consumers who have been supporting Yahoo all the while?!! All my previous mail is gone! You have no idea how important it is!!!
Stacey Spinka commented
This is something I am even going to look into going to court over. I was unable to attend to my email for one year which I can prove was out of my control. Now ally court documents and more importantly YEARS worth of pictures are gone. How do I get thisback. I trusted you! And you ruined and took away significant and meaningful information that I didn't save anywhere else! Stacey.chase @yahoo.com. Someone needs to please answer me about this from Yahoo... Or anyone that can help with ideas to fight them for such a damaging betrayal
I lost everything too!
I can't accept this.
Yahoo is inacceptable what you did.
Pls give my emails back
Sandra Ebejer commented
Completely agree. I never received a single notification that my email would be deleted. I logged in yesterday and everything—years of saved email—is gone. Horrible business model.
Lesley Pedroza commented
Agree i just logged in today to find all my emails are gone. So beyond pissed off right now. No point of having a yahoo account anymore. Will be deleting. Thanks yahoo for deleting all my SHIT!!
diana t commented
Totally agree losing years of communication without any notification to your customers is absurd and insensitive thing to do.
I lost years of communication logged in to find my inbox empty
Ben Nyarko commented
Chris Huettner commented
I totally agree. I haven't been able to get a way till recently to check my email. And I go to finally do it and everything is gone. So not happy. They should be able to get all of our stuff back.