US Yahoo Play iOS

Welcome to the Yahoo Play app Feedback Forum, the place where you can make product suggestions and provide feedback. We’re always trying to improve our products and use your feedback to make positive changes.

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  1. Never received my reward

    It’s been 2 days and I never received my reward that I claimed.

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    86 comments  ·  Bugs, issues, or error messages  ·  Flag idea as inappropriate…  ·  Admin →
  2. More rewards!!

    Can we get more rewards available. There’s never anything for me to get

    2nd ranked
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    Gathering feedback  ·  7 comments  ·  New feature request or idea  ·  Flag idea as inappropriate…  ·  Admin →
  3. Expiration

    The fact that I got this app last night and tried to go into it today, finding that all of my points already expired, is why I am deleting it after this suggestion. It just wiped out 270 points in my account overnight. For real, what person has time to sit and do nothing but watch videos on this app to earn enough points to get anything in 24 hours? Allow them to add up. I thought this was kind of a fun way to pass the time, but when I can’t do anything with what I earn because I…

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    6 comments  ·  New feature request or idea  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Stephanie,

    We are sorry to hear that your points were not redeemed by the weekly cut off of Sunday at 8:59pm. We will take this feedback into consideration moving forward!

    Have a great day and thank you for your feedback!

    Best,
    Yahoo Play

  4. Gift card

    I had an incorrect email on my account, I redeemed my points for a $5 Starbucks card and when it said the email it was sending to I realized I no longer had that email I since then added my new one but is there anyway of getting my $5 Starbucks that was sent to my old email.

    6th ranked
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Louisiana,

    Thanks for your post!

    Please review this help article: https://help.yahoo.com/kb/play-app-for-ios/manage-redeem-yahoo-play-points-sln29172.html?impressions=true and if you don’t receive an email with your gift card or coupon redemption code within 24 hours or you have a problem using it, please contact:

    Tango Card Customer Support

    1.877.558.2646 Monday – Friday 7:30 AM – 5 PM Pacific Time

    Or email CS@tangocard.com

    Thank you,
    Yahoo Play

  5. More content

    Not sure how 5,000 points per day is possible! I want more content to respond to so I can get more gift cards! This is honestly a mild complaint! Love the app

    3rd ranked
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    Gathering feedback  ·  3 comments  ·  New feature request or idea  ·  Flag idea as inappropriate…  ·  Admin →
  6. 8th ranked
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Move Read Content To the End

    I went through a bunch of the drop content and when I came back I had to scroll through it again to find unread content. One of my favorite features of Instagram is that they don’t show you the same posts twice. If we could do something similar here where only unread content is at the front, that would make it more engaging and easier for people to come back.

    3rd ranked
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    Gathering feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Mute Non-Video Content

    If I’m not watching the videos it’s probably because I either don’t want sound to play or I’m listening to something else. A quick button that will mute those parts at the top would be great.

    6th ranked
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    Gathering feedback  ·  1 comment  ·  New feature request or idea  ·  Flag idea as inappropriate…  ·  Admin →
  9. Account

    I had a suspicious activity pop up so I deleted all my accounts so I only had one but when I try to buy a 10 amazon giftcard it said suspicious activity again.yahoo please this is the 5 giftcard that I had wasted my time on

    13th ranked
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. 16th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 16th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 16th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 16th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Pop PLAY

    What’s with all the Pop Play episodes that do not have points or are just advertising... it’s called Pop PLAY.

    16th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Notifications?

    Is there a way to see if we’ve missed watching clips to earn points? I’m so close to the reward!!

    8th ranked
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    Gathering feedback  ·  1 comment  ·  New feature request or idea  ·  Flag idea as inappropriate…  ·  Admin →
  16. It’s not adding up

    I have been on this app and participating weekly for about 2 months yet this is the first time that I’m seeing awards are sold out in less than 24 hours of the point reset! This is not adding up somewhere also because if we’re only allowed to earn 5,000 points a day then how are the gift cards between 6,000-12,500 points getting sold out in the window of 24-36 hours after the point were reset? Ok I understand the 6,000-10,000 point items running out after the 24 hour mark but the 12,500 point Amazon gift cards are gone?? Yet…

    13th ranked
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    1 comment  ·  Dislikes this feature  ·  Flag idea as inappropriate…  ·  Admin →
  17. ???

    Along with hardly any games this week, just tried playing one and no answers came up with the question ????
    Getting a lil sketchy...

    16th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Points?

    What’s with so few points/games being offered this last week??
    Thanks-

    16th ranked
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 8th ranked
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  20. Slicks are too fast

    As a lawyer, I’m a pretty fast reader. Some of the Drop videos run too fast to absorb the photo and read the text, especially when the there is more text. Is there a pause button?

    8th ranked
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    Gathering feedback  ·  1 comment  ·  New feature request or idea  ·  Flag idea as inappropriate…  ·  Admin →
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