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269 results found

  1. stop making me sign in every lousy time I want get to my homepage

    hate having to sign in every time i want to access homepage even though i have clicked on stay signed in i guess they want me to keep Microsoft edge as my homepage oh well.

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    Responded  ·  Product Support responded

    Hi there. Staying signed in to your Yahoo account allows for quick, convenient access to all your favorite Yahoo services. Your account's default setting is set to "Keep me signed in" for 2 weeks, unless you sign out. However, there are some circumstances when you'll be prompted to sign in again. More details here: https://help.yahoo.com/kb/sign-signed-selected-sln2660.html

  2. You are allowing so many hate filled anti semitic comments on Yahoo and it is wrong and vile and unAmerican! You're team needs to stop this!

    You are allowing so many hate filled anti semitic comments on Yahoo and it's wrong and Un American and seriously disgusting. If you want to help stop hatred then stop allowing hate filled, non factual comments from being posted. This has to stop!!!!!!!!

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    Responded  ·  Product Support responded

    Hi there. Please report any comments that are inappropriate so our team can take the right action against them. Thank you! 

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  4. AT&T customer service should provide service to customers

    Let's tell AT&T to kiss our ***** and switch to Walmart"s service. Cheaper and still dissatisfied.

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    Responded  ·  Product Support responded

    Due to contractual agreements, you'll need to contact AT&T for a resolution. When contacting AT&T support, it is very important that you provide your full AT&T email address so that they are able to successfully locate your account in their system. Here's how to contact them: https://help.yahoo.com/kb/account/sln25426.html 

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    1 comment  ·  Admin →
  6. I keep having to change my password for my yahoo account daily. Why is that happening?

    I have to change my password everytime I log into Yahoo or currently.com. Is someone trying to hack into my account? I used to have to hardly ever change it. PLEASE MAKE IT STOP!

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    Responded  ·  Product Support responded

    Hi there. If we've noticed any unusual activity on your account or if you're using a password that's old or not strong enough, we'll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following: https://help.yahoo.com/kb/yahoo-password-sln2053.html

  7. STOP FORCEING PEOPLE TO CHANGE THERE PASSWORDS!!!!!!!!!!!!!!

    LET PEOPLE KEEP THE PASSWORDS THEY REMEMBER,LIKE NO TIME LIMIT,FOR EVER!!!!!!

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    1 comment  ·  Admin →
  8. Language setting over ruling Location

    Just because I fly to Cambodia on vacation doesn't mean I speak Cambodian.

    Just because I travel doesn't mean MY COMPUTER should all of a sudden be in a foreign language. Exceedingly irritating to have YOU make my decisions, inappropriate, arrogant to the absolute.
    How about when I am traveling my computer come with me but stay home in the sense of the Surfing?

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    Responded  ·  Product Support responded

    Hi. I recommend accessing https://www.yahoo.com/everything/world  when traveling so you can choose what language/country you wish to see as your homepage. 

  9. Spam

    Why are emails from contacts and others that we regularly converse with landing in spam??

    We are missing important emails because they land in spam and now we have to spend time looking in a loaded spam folder for emails that are supposed to land in the inbox like they have for years before about a week ago or so!!!! Stop messing with things that work!!!!!!

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    1 comment  ·  Admin →
    Responded  ·  Product Support responded

    Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.







  10. ive been hacked, can somone please help me

    i need help with this account

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    Responded  ·  Product Support responded

    If you suspect your account may be hacked knowing the warning signs and what to do if your account has been compromised is important. Hackers may change the settings in your Yahoo Mail account to disrupt your inbox or get copies of your emails. You can review and secure your account further here https://help.yahoo.com/kb/sln2090.html


    If you don't have access to your account at all, please reach out at help.yahoo.com through the Contact Us form and our Customer Care team will look into this.

  11. There was a time when Yahoo could be download and used as your homepage. What changed?

    Not to long ago, Yahoo could be downloaded and set as your homepage. I have Chrome, Firefox, Edge, Tor, and the new Tusk on desktop. I enjoy using all but have to search for Yahoo and log in and out. I've used Yahoo email as my main email service for years. Even Android has the app.

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  12. I am getting tired of every time I have to sign in to my email account, you make to where I have to change my password. I do not like.

    I am getting tired of every time I have to sign in to my email account, you make to where I have to change my password. I do not like this or appreciate it at all. My password is very lengthy, and I do not like having to change it. If I am off the compute for one day, you make me change my password. I want that to stop now,

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  13. Everyday I am forced to change my password because my att Mail Login says "Too many incorrect attempts", when I never incorrectly type it

    Everyday I am forced to change my password because my att Mail Login says "Too many incorrect attempts", when I never incorrectly type it

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    Responded  ·  Product Support responded

    Hi there. Due to contractual agreements and the nature of your issue, you'll need to contact AT&T for a resolution. When contacting AT&T support, it is very important that you provide your full AT&T email address so that they are able to successfully locate your account in their system. Here's how to contact them: https://help.yahoo.com/kb/account/sln25426.html 



  14. fix the web interface for att mail accounts

    Unable to change my password. After getting verification code message, web portal responds with opps something went wrong on our end try again.. tried a dozen times or more, even with different phone # and get the same response.. Please fix it!

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    1 comment  ·  Admin →
    Responded  ·  Product Support responded

    Due to contractual agreements and the nature of your issue, you'll need to contact AT&T for a resolution. When contacting AT&T support, it is very important that you provide your full AT&T email address so that they are able to successfully locate your account in their system. Here's how to contact them: https://help.yahoo.com/kb/account/sln25426.html 

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    1 comment  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I'm sorry to hear that! 


    We'd like to further investigate this, can you message us directly on Twitter at @YahooCare handle? 


    In case you do not have a social media account, please contact us at help.yahoo.com.

    Thank you!

  16. I removed a number from my yahoo account but the number is still showing up as a log in option.

    I removed a number from my yahoo account but the number is still showing up as a log in option.

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    Responded  ·  Product Support responded

    Is old account info appearing when you go through the Sign-in Helper? No need to worry. It's there to help recover your account if someone else changed your recovery options without your permission.

    You can use the old info to access a compromised account if someone changed your account recovery choices. If you recently changed your recovery info:

    • The option to use your old info may still be temporarily available.
    • If you see your old info, the option to use your new, updated info will be there too.
  17. You aren't letting me sign in to my bellsouth.net account and I need to do so and I downloaded mailbird as recommended to do and still can't

    Don't stop letting people sign into email accounts that ATT has taken over. And if there are things that need to be done differently please be more clear about how to do them.

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    1 comment  ·  Admin →
    Responded  ·  Product Support responded

    Due to contractual agreements and the nature of your issue, you'll need to contact AT&T for a resolution. When contacting AT&T support, it is very important that you provide your full AT&T email address so that they are able to successfully locate your account in their system. Here's how to contact them: https://help.yahoo.com/kb/account/sln25426.html 



  18. Ads on my Business Email - Why? I do not understand why I am paying extra for my Business site on Yahoo and then have to suffer with Ads.

    Ads on my Business Email - Why? I do not understand why I am paying extra for my Business site on Yahoo and then have to suffer with Ads.

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    1 comment  ·  Admin →
  19. Not suitable ad

    I saw an ad that mustn't be here because it is misleading. It leads people to fake websites making them trade with bitcoins. The website doesn't have any contact information, all the links inside are leadign to the bitcoin bank. You are YAHOO after all and shouldn't let such ads to appear

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    Responded  ·  Product Support responded

    Hi there, I’m sorry to hear that! We are unable to assist with any product order issues or returns. You would need to contact that company directly for further assistance with a product purchase as Yahoo is not affiliated with those Ads.

    Thank you!

  20. Hello, I have cancelled this service, why am I still being billed???

    Hello, I have cancelled this service, why am I still being billed???

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