Don't send security code to the account the user is logging into
Your sign-in process asks for user name, then runs a "I'm not a robot" test, then asks for a security code that it sent to the account I'm trying to log into and NOT MY PHONE. Since your process won't ask for my password, I cannot get into the account to see the verification code.
Your process has the effect of locking out of my account.
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Bruce Madsen
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Hi there,
I'm sorry to hear you're experiencing this issue! We'd like to help, please send us a private tweet at @YahooCare, message us on Facebook at Yahoo Customer Care or in case you do not have a social media account, our support team is available at help.yahoo.com
Looking forward to your reply!
Thank you!