The ID verification process does not work and the people on the phone offer no help!
The ID verification process is not working properly, we scanned a real id but told that the account could not be verified but provided no reasons why. Please fix this mess.
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Brenda Arnett
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Hi there! We're really sorry that you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @YahooCare or on our Facebook page Yahoo Customer Care via a PM. We're lookin forward to figuring this out together!