Your helpdesk could not fix problem with 2 step verification id/selfie would not work. Was told that there was nothing the could do.
Need alternate ways to do 2 step verification. Phone was unavailable for texts was told that I was out of luck.
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Hello there! We are sorry to hear about this issue. In order to look more into it, please feel free to check help.yahoo.com. For further information, you can also reach us on Facebook (Yahoo Customer Care) or X.com (@YahooCare).