Do a better job
Most companies, good and well run ones that are GENUINELY interested in what their customers have to say, listen and react in a positive way.
What does Yahoo do?
Puts up a new Berlin wall by disabling their customers means of making a point.
Probably want to ignore it because they feel only yahoo can be right (or correct, cos you shouldn't call a lefty garbage gossip magazine right, should you.
And just above this box is "Hi. Please share your suggestions, we are listening."