463 results found

1. Send a text

   Make it an option to have a text verification sent when suspicious activity is detected in an account. Not just sending an email. In 20mins I lost all my social media accounts when my email account was hacked by someone in Nigeria. If I had been able to catch it sooner I could of prevented a lot, but I don’t constantly check my email.

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2. My contact list has disappeared???? Help!!!!!!

   My contact list has disappeared???? Help!!!!!!

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3. Yubikey as a method for 2FA Authentication

   Please add Yubikey in the list of 2FA authentication methods or at least the option to have my own Authenticator app that is generating the 6 Digit Code.

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4. Ask team staff to listen, read, and respond immediately to customer help information request

   Dear Sir:

   I am having such a hard time with all of my accounts, exception of Hotmail (outlook), when it comes to passwords. It seems like each time I have entered my password, it states that I have the wrong password, even though after I issue a new password, not that I wanted to in the first place, it states that I have done so successfully.

   When and after I update the screen that appears after getting a successful notation, you would think I was okay. Then, when I go to sign in, it says again, wrong password. The entire time since I have had Google and Yahoo and Hotmail, I have had the same password, for years. In the past several years though, and it could be because of staff changes or work from home issues, I have been having problems using my Yahoo and Google accounts. Codes and verification from servers and devices, computer and phone, don't come in on time, or don't come in at all, when you only have so much time to fill in the blanks, so that you can continue on. My journal is almost running out of pages, from where I logged my today's information of activities, since I have had to change passwords over and over again.

   You have to imagine doing what I am doing from my home, answering calls, working with the grandchildren, letting the animals in and out to do their business, and then still wait for my message to come up on the screen, so I can do another password change. It should not have to be that way. Most of the time, I don't even see messages come up within the due time for me to do the verification or code request from my cell phone device or computer. Something needs to be changed.

   When I use to check Google's password manager, I would check to see what their passwords are for my accounts. I depend on this, but it does not show the new password I created, even though I updated the account. Staff team talks need to be made so that your customers are satisfied, and don't start putting negative notes out there for others to comment or make a review on. I know you are one of the server Gods' out there, but if you get a lot of cancellations from customers because of inadequate service, but then, who knows.

   I have also cancelled out a cell phone number I have, ending in 4178, and still that number showed up today, when you asked me to choose one of the list below to send a verification code to. The technical staff team is falling asleep when it comes to updating one's account.

   I will attempt to change my password one more time today, and then if it doesn't work for the next time, I will have to make other choices. My time is very important to me. If you can, have me get into my mail without a password, that will work, only for a while. I am old school, and need to have a password that works all the time, until I decide to change it.

   Please get back with a reply. I want a live message, not a page where I have to do something myself. That does not work according to you.

   Sincerely,

   Audrey C. Smith
   2405843300
   acs3506@yahoo.com
   smithac3506@gmail.com
   acs3506@hotmail.com

   Dear Sir:

   I am having such a hard time with all of my accounts, exception of Hotmail (outlook), when it comes to passwords. It seems like each time I have entered my password, it states that I have the wrong password, even though after I issue a new password, not that I wanted to in the first place, it states that I have done so successfully.

   When and after I update the screen that appears after getting a successful notation, you would think I was okay. Then, when I go to sign in, it says again, wrong password. The entire… more

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5. Fix account recovery verification

   ENOUGH with the looping BS. Foir account recovery email we are sent a code, we enter that code from the recovery email.

   Then we are sent to the recovery email to get the code authentication and bounced back and forth like this between the two **** emails just to get a notice in both "ACCOUNT HEALTH CHECK" 1 issue found dealing with adding the Recovery Email, and then told to add the other email as the recovery email for the previous and back and forth in an endless LOOP!!!!!!!!!

   And to get you guys and gals to fix it, we have to pay for more features including just a basic customer service to fix this problem despite you are paid through all the **** ads we are shown and some of us have been with Yahoo since Yahoo literally BEGAN in 1994!

   Of course we have also had to change email account names and such ourselves because of "security breeches" on your end and you now can't even resolve something like this?

   No one in their right mind is going to pay for services when basic things like this are messed up and now you all go Zuckerberg on us. NOT cool.

   FIX IT NOW.

   ENOUGH with the looping BS. Foir account recovery email we are sent a code, we enter that code from the recovery email.

   Then we are sent to the recovery email to get the code authentication and bounced back and forth like this between the two **** emails just to get a notice in both "ACCOUNT HEALTH CHECK" 1 issue found dealing with adding the Recovery Email, and then told to add the other email as the recovery email for the previous and back and forth in an endless LOOP!!!!!!!!!

   And to get you guys and gals to fix it, we… more

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6. Do not pre-populate passwords on mail

   Suddenly my email passwords are pre-populated on my accounts at login. It was not that way before and this is not secure! How to get it back so that I am the one to populate passwords?? Help pages are of no assistance on this issue.

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7. Help us get in recovery account also

   See data and unusual activity and generate password

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8. why unable to see my old mail which i received

   I opened my mail after some time.. I had password issues, so i used forget password and created new password

   tried to login with new password, after logged inn, unable to see any of my old mails i received so far. no mails also in the Inbox as well as Sent box etc,

   hi am shocked with this. why so? how to retrieve my mails..

   how secure now yahoo mail.

   hoping to receive help and feedback from yahoo mail

   thank you
   venkat

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9. There should be an option to delete "Recent Activity."

   There are no options to delete recent security activities from a Yahoo account. It should be added as soon as possible.

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10. Unable to get emails from the @instagram.com domain.

    I'm not able to get emails from the @instagram.com domain.
    I tried many times but I don't receive any email from @instagram Domain to receive reset password link from instagram.

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11. Password change Time

    Can you provide the password change time including the time zone . This can be either user time (Travelling or Location) or the profile timezone . It is very confusing when UTC comes in to picture as well

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12. it ******* with me, and leave me the **** alone... I DO NOT NEED YOUR ********>> BOTHERSOME CRAPPOLA>

    LEAVE ME ALONE >> OR ELSE ILL DEMOTE YOU TO THE **** PILE>

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13. why must i wait 1 hr to enter my password each time I log onto my yahoo accounts each day?

    why must i wait 1 hr to enter my password each time I log onto my yahoo accounts each day?

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14. YOUR PEOPLE NEED TO BE TRAINED. ONLY AQ FEW KNOW WHAT THEY'RE DOING

    ANYONE WITH MANAGEMENT EXPERIENCE KNOWS THE IMPORTANE OF TRAINING. AT THIS MOMENT SOME OF YOUR PEOPLE ARE NOT PROPERLY TRAINED. IT WOULD ALSO BE GOOD IF YOUR MANAGEMENT TEAM ARE TRAIND ALSO

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15. Yahoo - Authenticated Login Prompt

    Whilst authenticated i keep getting a login prompt from Yahoo (screenshot attached):

    https://freeimage.host/i/688z4S

    Is this actually a security feature (or something is wrong with my PC)

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16. Account Security>Access &Security>Device Notifications---Unable to Manage Devices

    When I go to this section, it lists 2 Phones, each with their own toggle. There is no way to accurately list the devices that are actually used. When I toggle off any one device, there is no indication what device was paired with it. Yes, the Recent Activity tab lists as such, but there should be a way on the Device Notifications tab on the Access & Security page, to actually manage each device I chose to use. i want to remove 1 device from the option, how could i remove , please respond

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17. Looks like a fake yahoo

    I received an email in my Yahoo/Inbox

    Yahoo.com Servicebrian.huss@orvilles.com claiming I needed to go to their site to correct errors and update my account. I did not. I went directly to my Yahoo account and found nothing wrong and it was up to date. Phishing once again,

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18. Have an easy way to turn off email name suggestion. I am so tired of having to clear my history after every single time I look at my email.

    Have an easy way to turn off my email name suggestion. I don't want people knowing all my email names. This should be very private.

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19. All about password

    Make the change password easier to all. It's all about our own security. Don't make it hard for us to chg our own passwords.

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20. Account key is old phone. Can't see how to change it. I have the same number so I want to keep that in, just not the device.

    I need to delete the device but not the number. I don't see how to do that.

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