Skip to content

Member Center


This forum is for you to make product suggestions and provide thoughtful feedback about your Account Info section. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our self-paced help on our help site.

Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.

801 results found

  1. Signing in with 2-step verification

    This is not idea.
    I activated the 2-step verification. After that I signed out and I tried to sign in on the mail.yahoo.com site. Even if I provide the 2-step verification code, I cannot sign in.
    However if I try to login on the

    https://login.yahoo.com/account/security?.lang=en-US&.intl=us&.src=yhelp

    site, then I can. But this seems a workaround. What's wrong? Or what did I wrong?

    491st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Yahoo locked me out of my email and charged me to get back in!!

    Due to Yahoo locking me out of my email account, they wouldn't help me until I paid for the subscription to Yahoo Premium Service. then it was miraculously fixed in about 2 minutes. i was unfairly coerced into paying to get into my email account when I never signed out of it!!
    The first time it asked me to change my password (which I did), to get back in. this worked. then within 24 hours, it locked me out again!!!
    Now it wouldn't allow me to change it again. I was later told it was because I did NOT have…

    266th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. HELP ME WITH OUT IT COSTING

    I can sign in receive Email From My Laptop only No Email on my iPhone s since April 3, 2023? this is not a new iPhone

    776th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Stop spam.

    Yahoo mail should be able to easily recognize spam, as I do. It's not that difficult when it comes from a sender with more than 15, 20, 30, ...characters from domains they won't let you block. Yahoo is endangering the security of my information on my phone and they don't seem to be concerned. Eventually the government will have to get involved. My email is used for personal and business reasons, not some scammer and spammer from all of the world, especially the UK. Stop this easily recognizable SPAM!

    1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Stop making me add a different email and phone number. I only have 1 phone number and email. This has now caused me so much of a headache!!

    I only have 1 phone # and 1 email. Now my account is messed up because I had to add my teenagers info. This should be an option not a requirement!

    776th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Stop using the iPhone Yahoo app for 2-step verification !! it does not work!

    The 2-step verification forces the use of the iphone Yahoo app. Please stop as it DOES NOT work. What happen to just texting me a code to my iphone?
    I had to disable 2-step because it does not work!!

    266th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. RECEIVED Email from unknown email address displaying all my yahoo passwords from last 5 years. There is obviously a breach but THERE IS NO

    No direct support for anything EVEN A SECURITY BREACH! constant circle of non relevant topics and self help topics that do not in anyway address the fact YAHOO has a leak/Hack/exploit that has revealed historical password data

    1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Devices

    Chrome, Windows
    Current device
    Sariaya, Calabarzon, Philippines
    Sunday, April 16, 2023, 7:18:37 PM GMT+8
    Sign-in history over the last 30 days

    Sampaloc Santo Cristo, Calabarzon, Philippines
    Sunday, April 16, 2023, 7:18:37 PM GMT+8
    IP:‎49.144.239.216

    Sunday, April 16, 2023, 6:41:12 PM GMT+8
    My name is wivina mendez my email is mendezwivina@yahoo.com
    I have change my password and as I look on device which my location is in Lucena City not the one you see at the top how can I change the location where I am right now please tell me what to do send email in my yahoo acct pls.…

    1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Remove 2nd authentification requirement

    Make it possible for people who don't have a second device, mobile phone or another email account to NOT have to have 2nd authentification.
    Example: person doesn't have computer or mobile or internet at home. They go to the library to check their email. If there is a prompt to put in a code they cannot. There must be many seniors who have the same problem

    1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Not able to verify recovery email

    Not able to verify recovery email after I log out to log in other account to get the verification number. Only option if I log out then log back in is to Delete the recovery numbers and emails, why can't we verify it/them AFTER we get them in the other account? It even says under the 1 minute countdown an option to "verify later." WHY is the ONLY option to delete them?

    491st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Need to be able to reset PIN

    I do not know my PIN yet I cannot find a way to reset, change, or delete PIN

    776th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 🛑 STOP with the security “check all the motorcycles” every single time log in.

    *** EVERY SINGLE TIME *** I log in. “Check the motorcycles. Check the buses. Check the stairs.” This is ridiculous. It has to stop or I am deleting my account. A typo is not a security breech every, single, time, good grief. Where did your web design skills come from??? The back of a cereal box??? Who made this decision? Captain Crunch?? Tell crunchy to fix this ish.

    776th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Verification of an Israei mobile number

    Could not verify my mobile in Israel. The system sends the code to a number spelled as +972 0** *** ****. This is wrong. Here "0" should be dropped.

    1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Dear admin,

    Please, help me to retrieve my old mails. Thanks.

    1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I need to cancel my tech support

    I need to cancel my tech support

    1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Important E-Mails getting disappeared

    While trying to access my Yahoo mail today, I was unable to find many important emails which were stored in a custom folder named ‘Vibha mail prints’. These emails were moved from the Inbox folder to the above-mentioned folder somewhere around the dates November 11 to November 14, 2022. These emails are extremely important for me as they have to be utilised in a legal court case. I am sure that those missing emails were not accidentally deleted by me. You are humbly requested to kindly resolve this matter and restore the missing emails.

    1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Fix the app password so I can use Outlook again as I always use to.

    Don't understand why with two step verification and encrypted communications why it is not working.

    1438th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Member Center

Categories

Feedback and Knowledge Base