Karen

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    Gathering feedback  ·  9 comments  ·  New Mail » Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
    Karen supported this idea  · 
  2. 173rd ranked
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    Under review  ·  1 comment  ·  My Yahoo » Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
    Karen commented  · 

    I completely agree. In fact, why can't I get rid of that stupid toolbar entirely? I've already got a toolbar with the sites and links that I want - I don't want or need Yahoo's generic toolbar that only reflects what Yahoo thinks I should want in my toolbar.

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    214 comments  ·  My Yahoo archive » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Karen commented  · 

    In response to the "Product Support (Admin, Yahoo)" response - are you kidding/??? Please, you KNOW the "answers" at Yahoo Answers don't help becaus you know that the real problem is that Yahoo decided to set our locations for us via the location of our ISP provider. THAT is the problem, and THAT is what we want you to fix. The problem is not that we don't know how to click "detect," it is not that we have set the wrong language (really??? come on), it is not that we are not trying to set our TEMPORARY locations correctly. You know perfectly well that our ISP providers can be hundreds or even thousands of miles away, and you know perfectly well that WE can't change that. We used to be able to just set our location ourselves. For reasons unexplained, Yahoo no longer allows users to do that. Until you change that and allow us to set our location ourselves, this problem will never be fixed. So, the real question is why is Yahoo so defiantly refusing to just give us back the very simple "set your location" option? It's been over 4 months since your users started complaining about this - what is the issue?

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    Under review  ·  128 comments  ·  My Yahoo archive » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Karen commented  · 

    Here's what I don't get - Yahoo clearly knows there is a problem with the way THEY decided to assign location. They made the decision to abandon allowing the customer to identify their "home" location, and decided instead to make it "automatic" (I suppose that was supposed to be some sort of feature). And they made the decision to prohibit us from being able to put our chosen locations in our desired order - why? Who can say - I mean, how is eliminating the ability to order my weather locations a feature? Anyway, it has now been made very obvious that they made a poor decision, and many customers have brought the problem to their attention. Why, then, is the problem not identified as "under review"? I see other issues as "under review," and at the start of the feedback page they list all of the things they apparently fixed in response to customer criticism of the new MyYahoo. So, why isn't Yahoo at least identifying this location issue as "under review?" I've given it a few weeks to see if Yahoo would really respond to its customers, and to see what new "features" I could just live with, and so far I am not very impressed with Yahoo's responsiveness.

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    21 comments  ·  My Yahoo archive » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Karen supported this idea  · 
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    1151 comments  ·  My Yahoo archive » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there,

    We appreciate the feedback we’ve receive thus far with regards to the new My Yahoo layout and features.

    We’re continually developing new product concepts to bring great experiences to our users. We’d love to hear more feedback about the design changes you’re seeing. Feel free to continue posting here with any additional feedback.

    Thanks!

    Karen commented  · 

    I know that sometimes change is difficult (when your users have things set up the way they want them, there is going to be some resistence to changing those setups). But this is not just generalized "I don't like change" complaining. Yahoo, you need to listen because whatever it is you thought you were doing, you did not do it. In addition to the problem that (like so many other people) I find myself unable to get Yahoo to "auto-detect" my accurate location (so it keeps telling me the weather in places a thousand miles away), nothing about this new format is in any way an improvement, at least not for me. I don't know why anyone thought that throwing together a mess of big boxes (that cannot be resized, by the way - what's up with that?) was an improvement over the old layout. I used to be able to see my whole page on one screen, glancing over my modules to see what I wanted to see. Now I have to scroll up and down past vastly oversized boxes that somehow do not have any more information than the old, smaller boxes provided. The graphics are just ugly and look like something a step away from DOS designed in the 1980s. No aesthetic at all. In fact, looking at my home page now bothers my eyes because of all the white. My home page now has a big advertisement front and center - I do not believe I could hate that more. Why can't I move it? Or even better, get rid of it? The gigantic navigation area at the top takes up more room than ever - why would I want all of that blank space up top? By the way, is there ANY possibility that you will give us the option of deleting (or at least hiding) that stupid black "home" ribbon with links to things I don't want? Real estate on our screens is at a premium. We do not appreciate it when you arbitrarily take up vast amounts of it for things we don't want to see, and we do not like it when you make things that should be small (or at least minimizable) dominate our views. I know I sound harsh but honestly I'm having a hard time finding anything to like about the new format.

    Karen supported this idea  · 
    Karen commented  · 

    My default location is wrong too - has me way down south when I'm way up north, and best of all the instructions given on how to fix it are wrong (they say to click on the "detect", except that there IS NO detect button).

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