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  1. Provide us some customer service for those who changed their password due to the recent hacking and can now not access our accounts.

    I have been using Yahoo for years with no issues until the recent hacking and Yahoo advised should change password if haven't done so. I changed my password and now I am unable to access account it accepts my answer for first security question but not second one. This has come at an exceptionally bad time as my father is having health issues and the cancer center sent his paperwork to me via the yahoo email address that I can no longer access after 15 years. There has to be a better way especially when I can answer the first…

    8th ranked
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      76 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • 28th ranked
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        15 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • I can't sign in to my account

        Help can't get in my account

        48th ranked
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          20 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • PLEASE JUST STOP prompting me to change my password & add mobile number every single time I go into my mail.

          Why have you changed my mail to Basic after all these years? I didn't ask to go to Basic, I can't change it to my own theme, I can't view the narrative unless I press "Printable view" then have to press "cancel" on printing the email and I have no options to change my theme, change my fonts or anything any more. I will be deleting my a/c and changing to another provider if this continues. Also PLEASE STOP prompting me to change my password & add mobile every single time I enter my mail (several times a day) as…

          6th ranked
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            55 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Stop telling me to change my password.

            Stop telling me to change my password.

            37th ranked
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              9 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 258th ranked
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                6 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • I absolutely hate this this account key sign in and can't undo it. Horrible idea!!

                I hate this account key sign in. It never works and is driving me crazy. Can't even figure out how to stop it and go back to normal way of signing in. Horrible idea!!

                23rd ranked
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                  16 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 15th ranked
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                    31 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • DISABLE THIS STUPID PASSKEY **** THAT IS WHAT I CREATED A PASSWORD FOR!!!

                    Ok, so here's my idea!!!! let it be our choice weather we want to change our password or not, not yours!! that's why we make our own passwords!!!!! put it back the way it was, I don't want to go find my phone every time i want to send an email!!!

                    50th ranked
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • I need help to restore my accoun t

                      All efforts in trying to restore my account has failed. The system will not accept my password,

                      589th ranked
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                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Stop trying AGAIN to force us to change our email passwords! It is NONE OF YOUR BUSINESS! LEAVE US ALONE!

                        Stop trying AGAIN to force us to change our email passwords! It is NONE OF YOUR BUSINESS! LEAVE US ALONE!

                        17th ranked
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                          14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Why Can't I sign in?? Why do you ask me to contact Customer Service yet provide no clear method to do so?? Very frustrating

                          Signing into my Yahoo account...Password accepted, my account clearly still exists, profile pic still there, record of my account still there, yet no emails or ability to send or receive emails. Just a pop up screen that states I must contact customer service to continue reactivating my account. After spending an hour on this, I still have no idea what is going on, how to contact customer service or how to get my email working...Got to say yahoo, you are definitely not the most user friendly model, very bloated system full of inane prompts like share my "personal interests"...Personal Interest…

                          24th ranked
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                            14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 589th ranked
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • i forget my pass word

                              i can not open my yahoo mail becouse expaire may pass word

                              258th ranked
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • I don't have texting or data. Please stop trying to force me to use a cell phone for security.

                                Please let us log into our email without going through this nonsense about changing our passwords and entering a phone number for SMS. Please stop showing the download mobile app screen when we log out. I DO NOT HAVE A SMART PHONE. I DO NOT HAVE TEXTING. I DO NOT HAVE A DATA PLAN ON MY PHONE. I WILL NEVER HAVE THESE THINGS. A phone is a phone. A computer is a computer. There is no need to mix the two together or to have it forced down our throats. Please give us the option to click that we don't…

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                                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • 258th ranked
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                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 589th ranked
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Soekyawhtike

                                      Gmail.com

                                      258th ranked
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • just leave it the way it was please

                                        had a good password and i cant get in my email now

                                        484th ranked
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • My spouse and I have different mail accounts and she cannot sign out on hers

                                          my spouse cannot sign out so her data comes up when I try to sign in! Please fix it!!!!!

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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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