Get a help system that allows one to ask a question without being put through a long list of do nothing pages asking questions
Get a REAL HELP DESK. Not a lot of questions that have nothing to do with the questions at hand. I just spent 15 minutes jumping through hoops that had nothing to do with my question. I STILL DO NOT HAVE ANY IDEA AS HOW TO RESOLVE THE PROBLEM.
Michael W Birdlebough commented
This is a real need. I've been trying to find out how to export my contacts (since you have changed the program to be nearly useless). Even tried Googling the question. All posts are related to Yahoo Mail before the most recent "Pro" update. You may think it is "better," but that is only because you do not pay your customers for the time spent learning the new system. I'm seriously considering investing the time to move my primary email service to Google.