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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com. 

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How can we improve New Mail?

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10 results found

  1. Unable to Upgrade Yahoo Mail – Checkout Error

    Hello,
    I am trying to upgrade my Yahoo Mail account (sincanfish@yahoo.com) by starting a free trial, but I keep getting the following error on the checkout page:

    "It's not you, it's us. But we're working on our issues. Come back soon."

    I have entered all my billing information correctly, but the page does not proceed further. I have tried refreshing, using different browsers, and devices.

    Could you please help me resolve this issue so I can complete the upgrade?

    Thank you!

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  2. How can i retrieve my old emails

    How can i retrieve my old emails

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    0 comments  ·  Folders  ·  Admin →
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  3. hacked email help

    My email was hacked today, and now I can't receive new emails? I tried the 'do it yourself' help and no luck, is there anyone who can actually help me? Thanks.

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  4. verification

    Verification codes are never received

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  5. Cannot pay for increase storage

    My account is anapisarn@yahoo.com and My name is Anucha Apisarnthanarak. I cannot pay for increase storage. During payment, there is no country option (I am from Thailand). Also, when I submit state. There is no state in Thailand too. Please help advice and fix system. So, I can pay for upgrade my storage.

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  6. make multiple email selection work properly

    Basic functionality does not work I would like to select multiple emails for deletion but when I use the shift key a pop up shows up preventing the section. How do mess up basic Design so badly and make your mail app unusable

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  7. Change the Not Spam function so it doesn't delete the message

    I didn't expect the Not Spam function in the Spam folder to completely delete the email. It was tickets to the ballet! This function is misleading and should be renamed, or a warning given that the email is about to be deleted. I have had to contact Yahoo to retrieve the email, which seems to be a waste of your time.

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  8. Mail filters.......

    Your filters suck...... how about making it so you can delete more than 1 at a time. This is just stupid!!!!

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  9. In the older Yahoo! Mail, at about 6pm ET, 8/4/25, the folders in the left column no longer have labels. Bring them back

    In the older Yahoo! Mail, at about 6pm ET, 8/4/25, the folders in the left column no longer have labels. The number of emails in the folders still show, but the folder labels no longer exist. Please fix this.

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    0 comments  ·  Errors  ·  Admin →
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  10. No external email send in especially reset password email

    I have not received any password reset emails in my mailbox. This issue has occurred multiple times—for example, with Prudential and the MasterCard job application account reset. Please check and reset the email settings.

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