45 results found

1. Fix your Spam Filters to actually remove the Spam that I mark

   The very reason I almost NEVER use Yahoo Mail is because you can't take care of Spam. When I use my phone and mark something as Spam, it removes the email from my PHONE app listing with a stupid error saying my Spam filter is over its limit, but then when I come to the Browser application to check on my email, ALL of the emails that no longer show on my phone are STILL THERE on the Browser.

   This is the reason you can't compete with the newer email providers. When something is Spam, and it NEVER actually gets filtered out of my feed, I am disincentivized to continue using your service for anything beyond what I have already signed up to see with it. And there is very little remaining.

   Your goal might be get more people to use your service, and perhaps get them to pay more for it, but there are some very basic things that an email service should provide, and a Spam Filter that actually works, is one of them. If you're looking for some ideas to improve, please begin with existing services.

   The very reason I almost NEVER use Yahoo Mail is because you can't take care of Spam. When I use my phone and mark something as Spam, it removes the email from my PHONE app listing with a stupid error saying my Spam filter is over its limit, but then when I come to the Browser application to check on my email, ALL of the emails that no longer show on my phone are STILL THERE on the Browser.

   This is the reason you can't compete with the newer email providers. When something is Spam, and it NEVER actually gets… more

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2. Fix the some major issues in your new mail interface

   I am so glad to be able to revert back to the old format. After decades of using Yahoo Mail, I was really looking forward to a new look. However, the new format has turned out to be nearly unusable. No, actually, in several situations it is "literally" unusable. First, for color blind people like myself, the fact that all email in the left hand column end up being the same color is problematic. I understand there is a little blue line to the right hand side, but the old set-up, with the active email in grey with all inactive emails in white, was very easy to distinguish.

   Then there is your search screen. I "literally" cannot read the letter that I open at the bottom of the screen because of the inexplicably large window that opens at the top of the screen. Here is a screenshot:

   https://drive.google.com/file/d/1FvvpD5TtrkAFIX92E5ZCUOTeMCZLmFCN/view?usp=sharing

   Did you actually field test these features? It seems hard to believe. I have been a loyal Yahoo customer for a long time but am considering looking elsewhere. Were it not for the ability to use the old interface, I would certainly be gone.

   Sincerely, (Really, I am rooting for you to fix this mess and deliver a product that is actually usable)
   John Haynes

   I am so glad to be able to revert back to the old format. After decades of using Yahoo Mail, I was really looking forward to a new look. However, the new format has turned out to be nearly unusable. No, actually, in several situations it is "literally" unusable. First, for color blind people like myself, the fact that all email in the left hand column end up being the same color is problematic. I understand there is a little blue line to the right hand side, but the old set-up, with the active email in grey with all inactive… more

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3. moving emails

   Bring back the old yahoo mail. Can't move emails to folders. Don't like the emails being highlighted dark grey. A complete failure.

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4. Contact phone number

   I need to speak to a human, for free.

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5. tell us how much memory we are using

   I've always wondered, and now Yahoo is extremely concerned about how much memory I am using - especially with all these folders that I am using. Yahoo once encouraged this use. Now, Yahoo wants me to pay thru the nose for this use. The biggest trouble is, that Yahoo won't tell me how much memory I am actually using.

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6. Přidat český jazyk do aplikace

   Chtělo by to přidat český jazyk do aplikace.

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7. group by sender

   I liked the feature that I could sort my emails by sender. I no longer see that. I found that easier when I wanted to search or delete emails in a group.
   Marie Markuszka
   mmarkuszka@yahoo.com

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8. Using Underline in composing email

   Is there an UNDERLINE option while writing an email?

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9. Own Up to Your Committments

   I had a second account: ayrleig-r@yahoo.com, tied to my first, arlenwilliams@yahoo.com CANCELLED AND DISAPPEARED BY YOU -- apparently even without warning. What is going on with you? Get it back to me, if you want me to pay for a subscription.

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10. Give us back our storage that we had, aleast half 500GB

    To Yahoo Mail Product Team,

    I am writing as a long-time user to express my disappointment regarding the recent reduction of free Yahoo Mail storage from 1TB to just 20GB. Many users, including myself, chose Yahoo Mail specifically because its 1TB offer far exceeded what other providers like Gmail and Outlook provided and positioned Yahoo as a uniquely user-friendly leader in the market.

    The drastic reduction—a 98% cut—directly affects users who relied on Yahoo for archiving and managing years of important emails, attachments, and memories. While it is true that not every user fills a terabyte, a 20GB limit is not only much closer to competing services but also erases Yahoo's core differentiator. This change now forces users who valued larger storage into making difficult decisions, considering paid upgrades, or leaving the service entirely.

    I urge you to carefully reconsider the new cap. Setting the new free limit at 500GB would:

    Still provide significant cost savings and reduce abuse compared to unlimited or 1TB plans.
    
    Maintain Yahoo's strong competitive position and unique selling point.
    
    Keep loyal, long-term users satisfied and encourage user retention, rather than forcing them to clean up decades of archived messages or look elsewhere.
    
    Offer a fair middle ground that balances cost management with user needs.
    

    Preserving a higher storage cap would keep Yahoo Mail as an innovation leader, rather than following the pack. I hope you will take this feedback and the concerns of countless users into genuine consideration.

    Thank you for your time.

    Sincerely,

    Sincerely,
    Helaman Pereira

    To Yahoo Mail Product Team,

    I am writing as a long-time user to express my disappointment regarding the recent reduction of free Yahoo Mail storage from 1TB to just 20GB. Many users, including myself, chose Yahoo Mail specifically because its 1TB offer far exceeded what other providers like Gmail and Outlook provided and positioned Yahoo as a uniquely user-friendly leader in the market.

    The drastic reduction—a 98% cut—directly affects users who relied on Yahoo for archiving and managing years of important emails, attachments, and memories. While it is true that not every user fills a terabyte, a 20GB limit is… more

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11. delete it, nuke it from orbit just to be sure

    THANK YOU! for letting me revert from the shitshow that is "new yahoo mail" back to the, well not the actual original but latest iteration before the crapfest, version.
    The NEW version sucks because while the sender is shown, the subject line is not - maybe 3 words show up, not even close to enough to decide if I want to view that email or not.

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12. zero tools for efficiently cleaning out mailboxes; zero consideration for people with disabilities

    Yahoo Mail web team, including all decision makers, what the literal ****, people? So, for 30-some years you impose zero storage limits AND make it nearly impossible to clean out old inboxes and folders in any remotely efficient way, but now suddenly you impose a limit, and implement ZERO useful tools for doing so.

    Zero ways to filter by size. The Android App has that, but doesn't allow multiple selections, so the biggest messages have to be deleted one by one. You utter total jerks.

    Zero ways to filter by folder, so no obvious way to mass delete from the inbox without grabbing emails specifically saved in folders. Do you people even use email? No. Really.

    And when thousands of old emails do land in the Trash folder, that then spins for hours -- hours -- trying to actually delete them. Seriously?

    You have ONE JOB: let people email stuff and don't make it too much of a pain. But, no.

    Also, your web team pays ZERO attention to people with disabilities. My 85 year old mother with macular degeneration, who has to zoom in to a macro level just to be able to read the screen, is left with about a square inch of space to read and write her emails, because you bright bulbs just had to force a giant header and giant side columns.

    You, your web team, and your entire executive team are a pile of pinheads who apparently don't actually use the internet or have any aging relatives. Well done in your mass effort to promote gmail, Outlook, and anything really other than your own product.

    Yahoo Mail web team, including all decision makers, what the literal ****, people? So, for 30-some years you impose zero storage limits AND make it nearly impossible to clean out old inboxes and folders in any remotely efficient way, but now suddenly you impose a limit, and implement ZERO useful tools for doing so.

    Zero ways to filter by size. The Android App has that, but doesn't allow multiple selections, so the biggest messages have to be deleted one by one. You utter total jerks.

    Zero ways to filter by folder, so no obvious way to mass delete from the… more

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13. Again, My emails do not open. All of your ads load perfectly, but not my email. Sometimes if I reload after opening an email, the conten
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14. NEED SUPPORT

    THIS **** SUCKS AND YOU WANT PEOPLE TO PAY TO REACH SUPPORT

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15. I can not open any of my mail. The mail does not load properly, or at all.
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16. Allow me to delete emails out of trash using the "delete all" feature then actually deleting them.

    I have been sitting here for hours trying to clean out my email. The trash alone continues to say "delete 3000?" Yes. And it doesn't or. Empty all messages from trash? Yes! Nope - again all messages are still there. How do you decide to affect my emails when your clean out system doesn't work??? Is this a way to attempt to get me to buy a yahoo account? Please fix this.

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17. Having trouble emptying trash and archive folders.

    Have tried multiple times to empty trash and archive folders without success, don't see any way to get my storage below the 20 GB limit for free storage. What is the secret?

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18. fix swipe right on the app

    swipe right still is not working on android app... its been broken for months now... Please fix

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19. Old yahoo cability to close notifications

    OLD YAHOO stop taking up the top of my yahoo window with the try new yahoo message.
    Give me a way to acknowledge reading it and allow me to free up the space so I can see more email messages.

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20. Make help accessible without a subscription

    I got a note that I'm out of storage. I've been deleting old emails for days now and the note keeps popping up. Is this just something to get me to add storage? How can I know when I get down to my 20G of storage? I need a way to contact someone at Yahoo to get answers

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