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New Mail


Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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15 results found

  1. Thank You

    Thank you for making the old email available again. Still don't understand why something good was changed to something people clearly don't like.

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    8 comments  ·  Other  ·  Admin →
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  2. I don't like the new version

    I really dislike the new email version. I don't understand why I was switched to it. The Basic version was very simple and I liked it. The new version is far more difficult. Please change it back.

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    2 comments  ·  Other  ·  Admin →
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  3. 3rd ranked

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    0 comments  ·  Settings  ·  Admin →
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  4. Account reactivation suggestion

    please add a feature for people to retrieve their accounts deactivated due to inactivity in whole with all the previous emails intact.
    i had reactivated my account in 2022 but still have not received all my previous emails. I lost some very cherished memories of my friends with those emails. I have a very strong gut feeling that those emails are still safe in your servers.
    Also the yahoo mail takes forever to show new emails, which is creating a lot of issues.
    Please resolve both my issues asap.

    4th ranked

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    1 comment  ·  Performance  ·  Admin →
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  5. You can improve New Mail by making it look like the Basic or Classic! Simple!

    You can improve New Mail by making it look like the Basic or Classic! Simple!

    4th ranked

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  6. Stop malicious ads

    Please remove all ads it shows women showing their ***** and underwear I do not want this and I am straight and this is malicious activity and disrupts my activity when try to read emails and send them.. There are actually two ads that show the same stuff same time and interferes with what the use of the email is for.

    7th ranked

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  7. Allow us to return to the old and actually usable email .

    Was very unhappy with the "New Yahoo" that was useless and was not requested and have been looking for another email and today saw a way to return to the "Old " Yahoo which is useful and easy to use ( unlike the new awful system that was shown up several weeks ago without our permission ) so with the "actual " Yahoo back we can continue to use it now . Whoever came up with that awful "new system " for Yahoo and thought making victims accept it without knowledge or consent ..is ..well ...someone who can ruin things…

    6th ranked

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    0 comments  ·  Other  ·  Admin →
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  8. SPAM FILTERS PLEASE.

    Your ability to filter spam is nonexistent and I'll be looking for a new email service if it doesn't improve. I get at least 40 spam emails a day. It is becoming impossible to manage my inbox. I consistently block senders, unsubscribe, and flag emails and nothing matters. The same exact emails keep coming through and getting dropped into my inbox. Get it together Yahoo.

    7th ranked

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    0 comments  ·  Performance  ·  Admin →
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  9. New email version slows down my workflow

    I used to be able to begin reading Yahoo email by putting the name of an email source in the search box, which then brings up all the emails from that sender. Then I check the box and put all the emails in their designated file before I go through the trouble of opening them. This was the most efficient way to keep them organized. The new format changed all that. The file name no longer shows up at the end of the email thumbnail, so I don't know whether it is located in the file or still unfiled in…

    7th ranked

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    0 comments  ·  Performance  ·  Admin →
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  10. The new mail version is literally UNUSABLE on Chrome on MacOS

    First, I want to thank you for NOT TAKING AWAY THE OLD VERSION of mail because it actually worked. And until you make the new version actually performant, PLEASE don't remove access to the old version.

    Whoever did the QA on your release clearly did not look at cross platform compatibility. I am on a Macbook Pro, M2 chip, with the latest version of Seqoia OS. I use the latest version of Chrome as my primary browser. I am honestly shocked that you haven't done extensive UI latency testing on this combination.

    When I access the inbox, and try to…

    7th ranked

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    0 comments  ·  Performance  ·  Admin →
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  11. Threads not in correct order to read with ease

    Reading the thread is difficult. Why can't they be in in dated order with the newest first, and the second newest next? As you scrolll down to the bottom that will be the first email sent.

    7th ranked

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  12. yahoo customer service in the united states not the phillipines

    I would like Yahoo Plus Support in the United States, not the Philippines. Whenever I talk to Yahoo Support in the Philippines they do not understand what I am saying. They pause and make me repeat myself. When I ask for a supervisor if I get frustrated they put me on hold and come back saying they can't get a supervisor. There is no way to report a bad customer service agent who does not understand my basic question on how do do something. Please give us well trained customer service agents. The agent in the Philippines gave me the…

    12th ranked

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    0 comments  ·  Other  ·  Admin →
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  13. NO NEED TO IMPROVE ...IT WORKS SO LEAVE IT ALONE

    Thanks for putting it back like it was...NOW LEAVE IT ALONE!

    12th ranked

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    0 comments  ·  Other  ·  Admin →
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  14. i CANT CHANGE my profile picture

    Ive been trying to change my profile picture for years. Im 24 years old and still have 10 year old me in my profile picture

    12th ranked

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    0 comments  ·  Settings  ·  Admin →
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  15. Use BACK UP CODE ..IF FORGOT THE PASSWORD.

    YOU GIVE US BACK UP CODE
    WHY YOU DID NOT ASK IF WE FORGOT OUR PASSWORD???

    I never see you asking the BACK UP CODE,WHEN I FORGOT MY PASSWORD.
    THANK YOU.
    21 MARCH 2025

    15th ranked

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    0 comments  ·  Contacts  ·  Admin →
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